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Hotel Knoxville

Traveler (138)
Room & Suite (56)
Dining (4)

About

#56 of 92 hotels in Knoxville
Location
Cleanliness
Service
Value
As we transition to a Delta Hotel by Marriott, we are currently under the name Hotel Knoxville as we are completing a multi-million dollar renovation project. We undergoing extensive construction and renovation work daily from 8am-6pm. During these times you will hear hammering and drilling, as some floor are under construction. Discover downtown Knoxville from memorable and ideally located accommodations at Knoxville Marriott. You'll notice the difference in our downtown Knoxville, Tennessee hotel the moment you step into our doors, which are steps from top destinations including Knoxville Convention Center and University of Tennessee, Gatlinburg.
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Property amenities
Pool
Free parking
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Mid-range
664Reviews
4Q+A
100Room tips
Traveler rating
  • 145
  • 199
  • 170
  • 81
  • 69
Time of year
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Popular mentions
We stayed here one night and it was a pleasant stay. You just have to understand that they are under renovations and be ok with it. We had an older room but it was nice. I wanted a view for my son but really only got to see the pool unless you looked further over. I wish they
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+1
I intended to write this in September but as it was too close to my previous review, the system didn’t let me and I didn’t get to it until now. First I want to say that the Front Desk and Restaurant Staff were great and this should not reflect on them, only Management and the
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For $230. on a week day for the smallest single room I was hoping for more. As it was under construction renovation I would not stay here until 100% completed. In this review I do not hold it against them that updates are taking place. My first room had a faulty A/C, so had
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Response from KnoxDelta1234, Manager at Hotel Knoxville
Responded May 12, 2019
Robert, Thank you for sharing your honest feedback about your recent stay with us during our renovation. Please accept our sincerest apologies for your stay not being as good as you had hoped. I can see we let down. Please reach out via email; frontdesk@isquarecap.com and provide me some more info, including your Name and Room number so I can have the defects in the rooms you had and see what we can do for you.
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While traveling home we encountered a travel issue and had to stop in Knoxville for the night. Hotel Knoxville popped up in my search. I should have known to skip it when the rate increased $16 while I was doing a cursory internet options search. When we arrived at 7:00 PM,
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Response from KnoxDelta1234, Manager at Hotel Knoxville
Responded May 9, 2019
Dear USA on The move. Please accept my apologies for you experience while staying with us. This is not the first impression we would want for a first time guest or any guest for that matter. I would love to speak with you personally. If you could please send an email to frontdesk@isquarecap.com and include your name, room number and best contact number. I want to get more information from you and try to make this right for you. I appreciate the feedback and hope to hear from you soon.
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We were forced to stay at this hotel for a volleyball tournament in Knoxville. I was excited about the location and the pictures online (that must have been taken YEARS ago). I have traveled to many, many hotels and this is one of the worst I have ever been in. I am excited
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Response from KnoxDelta1234, Manager at Hotel Knoxville
Responded Apr 30, 2019
MS. Jill J., I am so sorry to hear about your recent stay with us. Even though the housing company that booked your team was aware of the renovation and such, I can imagine your frustration when arriving and seeing the hotel in a state of renovation. I do apologize for your experience. We also received the note you sent to the housing company and someone or myself will reach out to you to get some more details from you. Again I do apologize for your experience and please know we are working hard to create a better and more modern hotel for you to enjoy as well as your loyalty to Marriott.
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PRICE RANGE
$116 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott knoxville hotel knoxvilleknoxville marriott
FORMERLY KNOWN AS
Hotel Knoxville Marriott
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
378
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