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WE stayed to attend an event at the World's Fair Park. The side entrance of the hotel was a mere 250 feet from our event, outstanding! We stayed two nights. It was near capacity but very quiet and the staff was attentive. Our room was...More
I spent a week in Knoxville attending the Maintainability and Reliability Conference 2018 (MARCON 2018). The amazing woman at the front desk, Amanda, let me check in a little early on Sunday. The shuttle driver, Mike, brought me to the nearest Walgreens to pick up...More
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded March 17, 2018
Thank you so much for the review and the kind words about the Holiday Inn World's Fair Park and our staff. Amanda and Mike are great ambassadors of the hotel. Knoxville has a lot to offer visitors and it sounds like you found...More
I loved everything about this hotel: staff, location, breakfast! The World’s Fair Park is out the back door of the hotel. We could see the Sunsphere from our room. Besides the Park, Market Square is within walking distance.
Staff was very friendly as I stopped...More
Thank Megan M
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded 3 days ago
Dear Megan M
Thank you for your review and 5star acknowledgement. We appreciate your business and hope we see you back at Holiday Inn World's Fair Park in the not too distant future.
Our organization held it's training here for the Children's Defense Fund Ella Baker Training. We checked in and were here for a duration of nine days. The breakfast host by the name of Darren was simply amazing draw and personality. He was kind and always...More
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded 6 days ago
Thank you for your review. I want to apologize for the missteps you experienced with housekeeping. Not clear if the beds were not made or the sheets were not changed, but I have asked our Housekeeping Manager and Rooms Manager to investigate. We...More
1. Although we made a reservation for Thursday-Sunday (and received confirmation), two times employees knocked on our door after one night saying we were supposed to check out. 2. Today right before we were checking out, housekeeping commented that they did not know we would...More
Thank Amy C
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded 1 week ago
Thank you for bringing these issues to light. I have shared your comments with our team and expect to get their feedback later today or tomorrow. It's never pleasant to read when you fail to meet someone's ecpections, but it's important to learn...More
it appeared to us as though they pool area had one but it has since been filled in. I have stayed on 2 different floors and neither of our rooms had a tub in them. I would imagine they have rooms with in room Jacuzzis, but... More
it appeared to us as though they pool area had one but it has since been filled in. I have stayed on 2 different floors and neither of our rooms had a tub in them. I would imagine they have rooms with in room Jacuzzis, but I'm uncertain.