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Holiday Inn Knoxville West- Cedar Bluff Rd

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Holiday Inn Knoxville West- Cedar Bluff Rd
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336 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Knoxville, Tennessee
1 review
2 of 5 stars Reviewed yesterday NEW

Hotel very aged and dirty, walls thin as you could here your own TV set standing in the hall with the door closed. Hotel room was smelly couldn't wait unit check out. Hotel needs total redo to bring up to standard as an average hotel

Thank spayne888
Knoxville, Tennessee
1 review
4 of 5 stars Reviewed 2 days ago NEW

We recently attended a bridal shower held there. Matt Collins, the banquet manager did an awesome job! The set-up was lovely and the food provided was delicious. He worked very hard to make the occasion a pleasant and memorable one. Thank you, Matt!

Thank nannettecox
Level Contributor
10 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is an old Holiday Inn but nicely decorated. The beds are very comfortable and the room was very clean. The hotel is HUGE and has several entrances. The shower was nice and large with good water pressure. It is located near shopping and restaurants. The hotel also has a restaurant but we didn't use it. There is also a... More 

Thank TinaRed66
Knoxville, Tennessee
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I cannot begin to explain how happy I am with the level of service given to me by Matt Collins, the banquet manager. From the time I began planning a wedding shower, I started stressing over it. Once I met with Matt, he calmed my concerns, immediately led the planning process (while being completely receptive to my ideas/changes) and pulled... More 

Thank lwatkins1
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

My bridesmaids threw my fiancé and I the most amazing wedding shower in one of the meeting rooms. None of this would've been possible without the amazing help of Matt Collins! He went way above & beyond all expectations to make sure it was absolutely perfect! I'd fully recommend hosting events at this location! Matt was constantly checking in and... More 

Thank A TripAdvisor Member
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice place ,we just loved it,staffing excellent, the food was great and services you could not ask for better nicer people everything at your fingertips in case of shopping needs,I did not wake up one time the beds were great,and I so wanted to take the pillows. Lol I wish you could buy them .Thank you so much for... More 

Thank Mary P
Rhonda H, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank-you so much. Reviews like yours motivate our team to ensure every guest has the same outstanding experience as you. We can definitely arrange for you to purchase some pillows. It is a pleasure having you and look forward to your next visit. Rhonda Hartman Director of Hospitality More 

Blue Ridge, Georgia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice room. Hotel had multiple entrances and we entered from one of the back entrances and it was a long walk to the front desk for check-in. Staff was very nice and informative on best entrance to access room. Make sure you look for main entrance to avoid long walk. We entered at exit 4 and the lobby is... More 

Thank gahansh
Level Contributor
392 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel overlooking the highway, with large hallways to go to your room. Room is good, I did not like the carpet, looks old. The bathroom is adequate. Room size is good. Staff is friendly and welcoming. They have a good restaurant to eat breakfast with acceptable prices.

Thank Hashem A
Seymour, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

I just managed a continuing education seminar for attorneys at this property and the superior service provided by the staff there needs to be complemented, even before mention is made of the excellent location and free parking. Chareen, Matt, Jose, Brandon and Rhonda were "on the spot" every time I needed them, and I needed them frequently! Extra tables were... More 

Thank hoslergregory
Columbia, Maryland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I had a disappointing stay at another Holiday Inn in another state in June. Now this. If we'd not been exhausted from a nine hour drive and arriving at 1 am I would have insisted on a different room. The photos show basic cleaning has been absent. Black crud doesn't accumulate overnight. I always travel with antibacterial hand wipes so... More 

Thank Ange Y
Rhonda H, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

I sincerely apologize that you had this experience at our hotel. I can assure you we will resolve these issues immediately. Please contact me personally to further discuss your experience. Rhonda Hartman Rhonda@hiknoxville.com Director of Hospitality More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

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Business Center/Function Rooms (4)
Family/Play Areas (1)
Room/Suite (8)
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Pool/Beach Area (2)
Hotel & Grounds (4)
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Management photos: Courtesy of the property manager

All Management Photos (4)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923-4508
Location: United States > Tennessee > Knoxville
Price Range: $114 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Cedar Bluff
Knoxville Holiday Inn
Hotel Style:
#2 Business Hotel in Knoxville
#15 Romantic Hotel in Knoxville
#15 Family Hotel in Knoxville
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