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Holiday Inn Knoxville West- Cedar Bluff Rd

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Holiday Inn Knoxville West- Cedar Bluff Rd
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344 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

We went for a game weekend so paid way too much for this average hotel. Nothing stood out as particularly good or bad. It was clean and staff was pleasant. Breakfast was not included which I would expect for this type of hotel. There was a fridge and coffeemaker in the room, but no tea. AC unit was incredibly loud... More 

Helpful?
Thank plava_laguna89
Rhonda H, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to write such a detailed review. All of your comments are essential to our constant improvement of our service and property. I have spoke with both Housekeeping and Engineering about the lack of tea and the noisy AC unit. Engineering has resolved the issue with the AC and we appreciate your comments to give... More 

Bishops Cleeve, England, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for a couple of weeks on business. Decor ok, location not do great, one of our party had to relocate rooms due to the noise from the freeway. Ok it had a pool but when the view is an embankment and trucks going past it wasn't attractive. Good points are the staff, particular mention to Misty and Jeanette in... More 

Helpful?
Thank NikP61
Spotsylvania, Virginia
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We were down in Knoxville to visit our daughter and attend the UT vs Ohio football game. the location of the hotel was close enough to campus yet far enough away that we could easily find places to eat. The staff was great and everything went very well.

Helpful?
Thank John R
Newark, New Jersey
2 reviews
3 of 5 stars Reviewed 1 week ago

Granted, we arrived late and there was a game the next day, however, hotel was noisy and kept me up at night. Rooms were ok, although really time for an upgrade of the carpeting and paint. Hotel was clean.

Helpful?
Thank mom0012014
Chattanooga, Tennessee
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited the property on a couple of occasions and the staff are always so friendly and helpful. The food in the restaurant is always good and the place is always so clean and inviting! Will be back to stay there very soon!

Helpful?
Thank Gman0926
Rhonda H, Public Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We are deeply elated that we have been your constant hotel of choice when you're in Knoxville. As always, don't hesitate to let us know when you're visiting again soon. Our staff is always ready to help with anything you might need. Thank you and take care. Sincerely, Rhonda Hartman Director Of Hospitality More 

Nashville, Tennessee
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

So we arrive at 3 pm on a Knoxville Saturday football weekend BEFORE the game was over, I might add. Good planning. The staff was pleasant, informed us that the room was ready but had a small problem with a light cover. No problem for us. And Tess was so happy to be off the road. Got to the room...very... More 

Helpful?
Thank April M
Rhonda H, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you so much for your review. I have to say this is the most entertaining review that I have had the pleasure to read in quite some time. I do apologize that you experienced an issue with your t.v. but I am reassured that we we're able to resolve it quickly. I am elated to hear that you enjoyed... More 

Dallas, Texas
Level Contributor
297 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The overnight stay part is just OK - decent rooms and bedding. They must have really old water pipes, as I constantly waited over 3 MINUTES(!!!) for hot water during my entire stay - just turn on the hot water faucet and go do something else; the hot water eventually comes. Custom-made breakfasts when there are not enough folks to... More 

Helpful?
Thank oceanpalace
Michael P, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for your positive comments, we recently completed a renovation of the property. All of our guest rooms and public areas have been updated. We have also recently completed updates on our hot water systems to be able to exceed our guests expectations. Our food and beverage staff and events manager Chareen Gould are top notch and take pride... More 

London, United Kingdom
Level Contributor
153 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pride makes all the difference sometimes. The property is average but the staff are eager and enthusiastic and it shows. Rooms are comfortable, pool was great and nothing was too much trouble. It's really amazing what a difference a good crew can make.

Helpful?
Thank SkypeDaddy
Michael P, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews like yours. We will be sure to share your comments with our entire staff to reinforce that their pride does make the difference. We hope that you will come see us again soon!... More 

Knoxville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel very aged and dirty, walls thin as you could here your own TV set standing in the hall with the door closed. Hotel room was smelly couldn't wait unit check out. Hotel needs total redo to bring up to standard as an average hotel

Helpful?
Thank spayne888
Michael P, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank-you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and and we always strive to meet our guests expectations. Per your comments we have thoroughly inspected the room to address the odor and cleanliness. Service and cleanliness are our top priorities and we... More 

Knoxville, Tennessee
1 review
4 of 5 stars Reviewed 4 weeks ago

We recently attended a bridal shower held there. Matt Collins, the banquet manager did an awesome job! The set-up was lovely and the food provided was delicious. He worked very hard to make the occasion a pleasant and memorable one. Thank you, Matt!

Helpful?
Thank nannettecox
NightlockFlower, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank-you so much for your review. We are delighted to be a part of this happy occasion and ecstatic to hear that we will be a part of your pleasant memories. I was able to view pictures of the bridal shower and cannot agree more that the set-up was lovely. I have shared your review with Matt and it truly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923-4508
Location: United States > Tennessee > Knoxville
Price Range: $103 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Expedia, Kognitiv US Corp, Hotels.com, TripOnline SA, Travelocity, Odigeo and Priceline so you can book your Holiday Inn Knoxville West- Cedar Bluff Rd reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Cedar Bluff
Knoxville Holiday Inn
Hotel Style:
#2 Business Hotel in Knoxville
#15 Romantic Hotel in Knoxville
#15 Family Hotel in Knoxville
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