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Hilton Knoxville

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Hilton Knoxville
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974 Reviews from our TripAdvisor Community

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Showing 968: English reviews
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed at this hotel several times for my boyfriend's work trips. Accommodations are nice and the pricing isn't awful for the quality. The bar in the hotel is great if you just want a night in with drinks and dinner. Great location for enjoying Knoxville and walking distance from Market Square dining and shopping if you want to... More 

Helpful?
Thank Ashlea J
Kningsport, United States
5 of 5 stars Reviewed 2 days ago NEW

This is a great place for a meetings. Centrally located, nice meeting space and the staff is excellent! We had no issues during our meeting and my group is not easy to please. Would definitely recommend.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rachel E
USA
Level Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel for 1 night while on business. The hotel is convenient to downtown businesses. After work one afternoon we walked to the historical society. The hotel need a little updating and cleaning, but was good for 1 night.

Helpful?
Thank Wheaties
Tulsa, Oklahoma
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Below par for a Hilton. The room was okay. Not as nice as the Hilton Garden we stayed in outside of Memphis. They seem to be doing construction. Things are a bit worn and dated. My husband waited 15 minutes at the bar trying to get a drink. The bartender was busy chatting with a couple (the only other people... More 

Helpful?
Thank lulu608
Memphis, Tennessee
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a first class hotel. All of the amenities are there and the location is perfect. All of the staff are professional and friendly. There is a Starbucks in the lobby as well. They also have a good bar for a hotel that has good appetizers and signature drinks.

Helpful?
Thank 901Reviews
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for the wonderful review on our hotel. We are grateful that you chose to stay with us and we will look forward to your return. Sincerely, Paul Jordan General Manager More 

Cincinnati, Ohio
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel and its rooms are nice. The pool area could use some shaping up, but all in all, it is a good hotel. However, I wish I could say the same about the level of competency of its management team. Wow! Time for a refresher boys and girls! The front desk was unable/unwilling to fix a mistake that the... More 

Helpful?
Thank Alissa0099
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, I am sorry to hear that you experienced frustrations in trying to resolve the issue had with your reservation. Although we do need Central reservations to assist in correcting those issues it is or responsibility to assist our guests and find a plausible solution. I fully accept that and offer my personal apologies that this did not happen... More 

Greenville, South Carolina
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed one night, confusing lobby. Pool is located on 3rd floor, was not a place I wanted to swim. Restaurant was strange so we walked to the square for dinner. Dark and dreary, needs to be redecorated!!! $$$ for valet. This Hilton does not in my opinion stand up to the others I have stayed. I do have Hilton honors... More 

Helpful?
Thank Jrennae
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay with us. I am sorry to hear that you were not pleased with the areas that you mentioned. As for the restaurant we are currently under construction so that area should look dramatically different very shortly. We also hold our selves accountable to delivering a great... More 

Suburban Detroit, Michigan
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We've stayed here on two separate visits to Knoxville. The location is great--it's one of the closest hotels to Market Square. The staff is friendly (well, except for the buffet staff person in the concierge club). The first time was difficult to review because the hotel lost power and ended up refunding our Honors points. We stayed because we had... More 

Helpful?
Thank DetroiterGal
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for the professional review of our property. We are always pleased to hear from our guests as it is a vital part of our overall success as a hotel. Your comments are truly taken in a positive and proactive manner and we thank you for sharing your thoughts with us. I trust that at our next... More 

Fayetteville, AR
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This downtown hotel is in the middle of everything. The convention center is across the street. Market Square is about a two and a half block walk; and, the City/County complex is also a two-block walk. The room was large and comfortable. I got an excellent nights sleep. I ate breakfast in the hotel. The buffet is very good but... More 

Helpful?
Thank Jim G
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for sharing your experience with fellow travelers. I am delighted that you had a great experience. We appreciate you taking the time to give us your thoughts. Sincerely, Paul Jordan General Manager More 

Spencer, Tennessee
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The last time I stayed in this Hilton was the week it opened for the World's fair which was the purpose for building it. Over the years the property has obviously been maintained as our room and amenities were excellent. The only error in the design was putting a small steel pool on the roof of the garage which is... More 

Helpful?
Thank PacMan1946
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for the review and for taking us down memory lane with you. Outstanding to hear from a guest who actually stayed at our hotel during the 1982 Worlds Fair. I trust that we continue this tradition for years to come. Thank you and have a wonderful day. Sincerely, Paul Jordan General Manager More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center. ... more   less 

Additional Information about Hilton Knoxville

Address: 501 W Church Ave, Knoxville, TN 37902-2506
Location: United States > Tennessee > Knoxville
Price Range: $133 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Knoxville 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hilton Knoxville Hotel Knoxville
Hilton Hotel Knoxville
Knoxville Hilton Hotel
Hotel Style:
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#28 Family Hotel in Knoxville
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