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Hilton Knoxville

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GreenLeadersSilver level
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501 West Church Avenue, Knoxville, TN 37902-2591
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Hilton Knoxville
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955 Reviews from our TripAdvisor Community

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Showing 949: English reviews
Spring Hill, Tennessee
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel is awesome, when you walk in you have this beautiful view, the staff is welcoming and super sweet. Some people may not like the fact that they accommodate dogs but I loved it! They have this balcony that is just gorgeous, and you can't go wrong with a hotel that had a Starbucks located on the inside. The... More 

Helpful?
Thank peachnick
4 of 5 stars Reviewed yesterday NEW

Was staying in the hotel for a conference at the nearby conference center. The hotel had a very efficient check in / check out. The room was clean and the prices were reasonable. Its easy to walk to the conference center as well as food at the near by square.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank E2928RVmichaelt
Manchester
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW

Started bad before I got there and ended the same way. Had four rooms booked. They emailed me the day of arrival and said credit card wasn't good and to call or they would cancel reservations. Called and gave them info needed. Then as each one of us checked in, same crap. Credit card not good so I get to... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Randal B
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My daughter was married at the Hilton, Knoxville, July 2. The staff at the Hilton made the wedding dreams of the bride and groom come true! After visiting several venues in June of 2015 it was an unanimous choice of the bride, groom and my husband and I to choose the Hilton for the ceremony, cocktail hour and dinner dance.... More 

Helpful?
1 Thank Jon Denise D
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel charged $15.00 for each breakfast and it was what other hotels offer as a complimentary breakfast. There was nothing special, the eggs tasted like they were powder eggs, the potatoes were exactly what I have eaten at a less expensive hotel at no cost. The dining staff were rude and made our kids feel as if they were... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank malebk
Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff here are super friendly and the customer service is excellent! The Starbucks is to notch...I have become a regular at this location because of the incredible staff. They are always so nice and get my drink PERFECT every single time (which is every day). I definitely recommend this place!!!

Helpful?
Thank allycmedley
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for the great comment about our hotel and Starbucks. So pleased that you had a great experience with us. Please think of us again on your next trip to the area. Sincerely, Paul Jordan General Manager More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel and friendly staff . We chose upgrade of Executive level and it was well worth it . Great location. Comfortable beds . Join HHonors if not a member . Digital key checkin was great ! Highly recommend !

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank robertcY1638NU
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for the outstanding review of our hotel. Truly thankful that you chose to stay with us and that you took the time to tell us about your stay. We will look forward to serving you again in the future. Sincerely, Paul Jordan General Manager More 

Sagamihara, Japan
Level Contributor
130 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

After flight delays we finally got checked in very late. Helpful staff, nice lobby, nice room and, we found out later, a pretty decent breakfast. Here's the rub and why we were disappointed in a Hilton property. After travelling for 27 hours all we wanted was a shower and some sleep. Imagine our surprise when we found toenails on the... More 

Helpful?
Thank Carter G
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for sharing your experience with us. I do apologize for the issues that you experienced. I too expect more of a Hilton and more from our hotel. We do not accept these issues without taking action to correct them going forward. I would love to speak to you personally and give you the confidence that we... More 

Lemont, Illinois
Level Contributor
92 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here on the way to Myrtle Beach and found it to be very nice. It is located near University of Tennessee and within a block of the sun sphere which was build for the 1982 World's Fair here. Highly recommend this hotel....stay in an executive suite on floor 18 and get access to the club lounge which has free... More 

Helpful?
Thank Jim T
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for sharing your thoughts with fellow travelers from your recent stay at the Knoxville Hilton. It is an honor to share in a great guests experience. I am pleased that you stayed with us and we will look forward to your return. Sincerely, Paul Jordan General Manager More 

Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've been traveling a lot lately, and this has been one of my more pleasant stays. The beds and pillows are comfortable and the room is clean and functional. I chose a higher floor to escape any street noise and it worked beautifully... I had one of the best night's sleep I've had on the road in ages. As other... More 

Helpful?
Thank Richard B
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for staying with us and we enjoyed reading your review. It is things like your comments that remind us why we are in the hospitality business. Thank you again and hope to see you soon. Sincerely, Paul Jordan General Manager More 

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center. ... more   less 

Additional Information about Hilton Knoxville

Address: 501 West Church Avenue, Knoxville, TN 37902-2591
Location: United States > Tennessee > Knoxville
Price Range: $128 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Knoxville 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Hilton Knoxville Hotel Knoxville
Hilton Hotel Knoxville
Knoxville Hilton Hotel
Hotel Style:
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#28 Family Hotel in Knoxville
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