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Hilton Knoxville

Traveler (255)
Room & Suite (124)
Dining (40)
Certificate of Excellence

About

#33 of 92 hotels in Knoxville
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center.
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Property amenities
Restaurant
Pool
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
1,512Reviews
4Q+A
100Room tips
Traveler rating
  • 646
  • 436
  • 244
  • 114
  • 72
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Popular mentions
Everything was great from the check inn to our rooms. The have a real Starbucks inside. The location works very well. The parking is expensive. Room good size and know they have a pool which was full the weekend. Regards of the people in the hotel it was very quiet
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+1
Hotel's Favorite
Top Knoxville hotel conveniently located in the downtown area. Just two blocks off Gay Street which is one of the main downtown street. Great space for meeting and events. Staff is top notch that is committed to excellent service. The beer gardening and Starbucks in the
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Response from PJordanGM, General Manager at Hilton Knoxville
Responded Apr 17, 2019
Dear Guest, It was a pleasure to hear that enjoyed your stay at the Hilton Knoxville hotel. I am thankful when our professional travelers take the time to give us feedback on our hotel and our associates. As a team we are grateful for your business and we look forward to your return. Sincerely, Paul Jordan General Manager
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Clean room although my "Serenity" bed was not serene. One side felt wore out, the other felt fine. That was disappointing. The Concierge Lounge was cramped. The food offered was good. The gentleman assuring everything was filled was great. He really was dedicated. For comparison
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I came to Knoxville on business and was pleasantly surprised with my accommodations. The room was exceptionally well maintained. The cleaning staff immediately noticed I could not find my room and was eager to help me. The front desk personnel were friendly and attentive.
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Review collected in partnership with Hilton Hotels & Resorts
My wife and arrived at the Knoxville Hilton last weekend for our anniversary. We have been here many time in the past. We booked an executive level room as we have done in the past. The room rate was $157/night with my wife's state employee discount. When we arrived I went
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Response from PJordanGM, General Manager at Hilton Knoxville
Responded 1 week ago
Dear Greg, My sincere apologies for the frustrations you encountered during your stay at our hotel and for the fact that we did not resolve your issue when it was brought to our attention. I appreciate you choosing to return to our hotel and I am very sorry that we did not provide the level of service that we both expect from a Hilton property. I assure you that we do indeed care about your satisfaction with your travel and do not want this to be the lasting impression that you have from our hotel. Perhaps we could speak in person if you would like to reach out to me at the hotel. I appreciate your loyalty and your feedback and do hope speak with you regarding your frustrations. Sincerely, Paul Jordan General Manager
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PRICE RANGE
$117 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton knoxville hotel knoxvillehilton hotel knoxvilleknoxville hilton hotel
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
317
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