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Hilton Knoxville

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Hilton Knoxville
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1,061 Reviews from our TripAdvisor Community

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Showing 1,054: English reviews
Simpsonville, South Carolina
Reviewed yesterday NEW

Nice hotel with a friendly staff! They always take that extra step to make you feel like your at home. I would recommend this hotel to anyone looking for a convenient location to downtown Knoxville. It's only a few. Locks walk from Market Square.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chrishB2386OJ
Nashville, Tennessee
Reviewed 6 days ago NEWvia mobile

Me and my wife had a blast staying in this hotel! Everyone was so friendly! We stay at hotels all the time and I must say, this has to be the best staff I've seen. Patrick and Brian are some pretty awesome bartenders! You have to try Patrick's old fashioned, to die for. Funny enough the next day he made...

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Helpful?
Thank Johnfeildman22
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, On behalf of our entire team I would like thank you for lovely review that you posted for our hotel. Your feedback is important to us and vital to our success. We will look forward to your return in the near future. Sincerely, Paul Jordan General Jordan

Knoxville, Tennessee
Reviewed 6 days ago NEW

This is our second time to stay in this hotel for a family wedding. Everyone and everything was up to the Hilton standard and will gladly stay there again. Every employee that we encountered went out of there way to make our trip better.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kmcalvert
PJordanGM, General Manager at Hilton Knoxville, responded to this review

I just wanted to say thank you for the review that you posted for our hotel. I am grateful that you enjoyed your stay and we will look forward to your return. Sincerely, Paul Jordan General Manager

Portland
Reviewed 6 days ago NEW

All the staff are very attentive and quick to may your stay enjoyable and / or productive. The Valet staff are quick and professional. I would recommend this hotel to any traveler - business or pleasure.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank elmo38
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, I am just taking a moment to thank you for the great review that you posted on our hotel. We take your feedback very seriously and it allows us to both motivate our team and continue to improve. Sincerely, Paul Jordan General Manager

Chicago, Illinois
Reviewed 1 week ago via mobile

Nice hotel. Close to campus. Stayed there one night on a stop-over. Made reservation through Hilton Reservation because internet wasn't avail. Room was ok. In the middle of the night there were a lot of dogs barking in the hotel. One dog barks----every dog in the building barks! I love my dog but he was not on this trip with...

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Helpful?
Thank tvhead1992
Cincinnati, Ohio
Reviewed 1 week ago

The hotel was run down and had health issue of drains backing up raw sewage into the shower. The staff stated they see this all the time and it was just drain back up of sewage. Pathetic they haven't resolved an issue since it was know about prior to our arrival.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T5927KPjeffc
PJordanGM, General Manager at Hilton Knoxville, responded to this review

Dear Guest, Thank you for your professional and thoughtful feedback. I was disappointed that you experienced these challenges in our hotel. I know I had reached out to you personally and I am sorry that we were unable to connect. Please know that the situation was isolated but it is unacceptable in my eyes as well. As a traveler myself...

A TripAdvisor Member
Level Contributor
23 reviews
5 hotel reviews
1 helpful vote
Reviewed 1 week ago via mobile

The Hilton in Knoxville is your typical Hilton hotel very clean good service great location, there's a great restaurant and Starbucks in the hotel. The hotel is located near the cities frame market Square lots of nightlife hotels restaurants and shopping. The next time I'm in Knoxville I will stay at this hotel again.

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Thank A TripAdvisor Member
memphis, United States
Reviewed 2 weeks ago

I stayed 14 th floor. It has great view. The room was pretty but smaller than my expectation. I heard some noisy from upstairs or outside something like water valve sounds or elevator sounds every hour, so I could not sleep well. Other than that, the location was great to go to the downtown and the interior was good!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank hyewons2017
Russellville, Alabama
Reviewed 2 weeks ago

A friendly staff welcomed us and answered questions we had. Very clean hotel inside and out. Great spot for downtown events. Will definitely come back here again one day. Recommend this hotel to anyone

Review collected in partnership with Hilton Hotels & Resorts
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Thank Tyler E
Memphis, Tennessee
Reviewed 2 weeks ago

I needed a motel at the last minute on Christmas Day night and not only was this hotel a great find but rate was unbelievable for the quality received and the location was perfect - centrally located downtown!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Wesleight
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center. ... more   less 

Additional Information about Hilton Knoxville

Address: 501 West Church Avenue, Knoxville, TN 37902-2591
Location: United States > Tennessee > Knoxville
Price Range: $139 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Knoxville 3.5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Kognitiv US Corp, Travelocity, Hotels.com, Priceline and Jetsetter so you can book your Hilton Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Knoxville Hotel Knoxville
Hilton Hotel Knoxville
Knoxville Hilton Hotel
Hotel Style:
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#28 Family Hotel in Knoxville
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Knoxville staff and other travelers.
2 questions
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Drake, Colorado
over a year ago

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Questions? Get answers from Hilton Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As always, higher floors should be preferred.”
 of 5 bubbles rrkr13, 2 weeks ago | Read review
“Stay somewhere else”
 of 5 bubbles MACVirginia, Nov 24, 2016 | Read review
“Ask for one away from the elevator”
 of 5 bubbles roamroam, Oct 30, 2016 | Read review
“Ask if a handicap room is available or a suite because the restrooms are a little on the small side.”
 of 5 bubbles jenniferlW1404CI, Oct 26, 2016 | Read review
“Avoid rooms near the elevator. Also, construction is going on in the surrounding streets so there was a bit of noise.”
 of 5 bubbles PEWhite, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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