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Super 8 Knoxville/West

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Super 8 Knoxville\/West
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529 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Chattanooga, Tennessee
Level Contributor
8 reviews
8 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Was not able to get early check in as Platinum Rewards member. Mix up with location of room but no serious issues. Decent accommodation for reasonable price.

Review collected in partnership with Super 8

Helpful?
Thank z_is_free
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

Myrtle Beach, South Carolina
Level Contributor
214 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were just here overnight, and were extremely impressed with the front desk, male employees. They went out of their way to please us with their Southern hospitality! They were super friendly and helpful. Bed was comfortable and room clean. One of the best Super 8's we've stayed at. Our only complaint was shower water drain. Hate standing in water... More 

Helpful?
Thank Kathy W
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. Repeat business is a good indication of a solid offering. The suitable combination of amenities and professional services is not an easy balance to achieve. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us the pleasure of your return visit.... More 

Franklin, Tennessee
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two nights. All of the staff we encountered there were pleasant and friendly. The room was basic but clean. We appreciated having an in-room mini refrigerator. The carpet looked new and room was clean...no off odors or anything like that. The side chair by the bed was getting pretty worn and the bathroom door had seen better days... More 

Helpful?
Thank Cindy S
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. Repeat business is a good indication of a solid offering. The suitable combination of amenities and professional services is not an easy balance to achieve. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us the pleasure of your return visit.... More 

Ontario, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our room was clean, bed was comfy, and breakfast was very good-lots of options. The manager on duty the morning of 9/17/16 was wonderful! He welcomed us into the breakfast area and asked how our stay was. Super nice guy! I would for sure stay here again.

Helpful?
Thank Yvonne R
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. We sincerely hope you afford us... More 

Tallahassee
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

So, it was a little out of the way (My fault for not paying closer attention.) The staff were very friendly and helpful. The place was clean. Our room had a bit of a peculiar odor. We should have asked for a room change but we weren't in the room more than just to sleep so it didn't really matter.... More 

Helpful?
Thank Kenneth K
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to earn every word of praise we receive. We completed the remodel of our lobby and breakfast area on April 24th. The breakfast area is much larger in floor space. It is absolutely lovely. Our breakfast menu always contains the minimum Super 8... More 

Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Contemplated giving 4 stars, but the place is pretty dated and could use some freshening up. The price is hard to beat so that kinda offsets the mediocrity. There was a slight odor upon entering the room that smelled faintly of cat pee, but it was a pet-friendly room so I shrugged it off. Furniture had scuffs and scratches, but... More 

Helpful?
Thank Kelsi B
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to earn every word of praise we receive. We have remodeled the property. Some of the items remodeled include new televisions, mattresses, blankets, bed spreads, carpeting, and curtains. The General Manager, Ashok Patel, wants to gain more information about your experience during your... More 

ohio
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I trusted the reviews for this stay, and I don't know if I got a bad room or what but the room wasn't good at all . I pulled the comforter off like I always do and it had blood stains on the back of it, the shower curtain was stained and the bathroom was clean but old as were... More 

Review collected in partnership with Super 8

Helpful?
Thank tamara5599
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your post to Trip Advisor. The General Manager, Ashok Patel, wants to gain more information about your experience during your stay. Please either contact him at telephone (865) 675-5566 or provide him your telephone number so he can contact you, at your convenience. Kindest Regards, Super 8 West Knoxville More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

I wouldn't say this is the best place to stay. The rooms were clean, the breakfast was good it's located in a good part of town but there's just one thing that bothered me. Housekeeping didn't knock before entering. It was the morning after night 1 of 3 and instead of knocking a few times or announcing housekeeping the lady... More 

Helpful?
Thank Ashley W
Super8WestKnoxville, Public Relations Manager at Super 8 Knoxville/West, responded to this review

Thank you for your kind note, regarding your stay at our property. We, as a team, try to be more than only a sign at the front of a property. We try to be welcoming as we deliver professional services to our guests. Thank you for letting us know we are meeting the mark. Structuring acceptable worker performance is a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the clean, comfortable and affordable Super 8 Knoxville West, a TripAdvisor Certificate of Excellence Award winner and top 25 three years running. We're pleased to be located right where you want to be. We are close to downtown Knoxville, the Knoxville Convention Center, Turkey Creek shopping area and Neyland Stadium, public library and access to Knoxville Greenway. We provide 24-hour front desk service so you can check in, check out or get assistance anytime you need at our hotel in Knoxville, TN. Our free truck and bus parking means we can accommodate professional drivers and large groups with ease. Our guest laundry facilities make it easy to prepare for the next leg of your journey as well. Come see your Super 8 Stars! ... more   less 

Additional Information about Super 8 Knoxville/West

Address: 11748 Snyder Rd, Knoxville, TN 37932-2957
Location: United States > Tennessee > Knoxville
Price Range: $60 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Knoxville/West 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Super 8 Knoxville/West Hotel Knoxville
Super Eight Knoxville
Knoxville Super 8
Knoxville Super Eight
Hotel Style:
#2 Best Value Hotel in Knoxville
#12 Business Hotel in Knoxville
#18 Romantic Hotel in Knoxville
#20 Family Hotel in Knoxville
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