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Comfort Suites East

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7230 Region Lane, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914
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161 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Ridgeland, Mississippi
Level Contributor
105 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Dated hotel, needs some paint but an ok sleep. For a 2.5 star hotel, you get what you pay for. Came here for work. 12 hour stay. Comfortable beds. Good staff dirty hallways. Free parking. Surprisingly good free breakfast. Ok value. Would stay here again if I had to.

Thank Allen T
Level Contributor
81 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here three or four times in the past. It's close to Knoxville or Pigeon Forge. We love the soft beds and clean rooms. The service is great and the free breakfast is good. Recommend this place for a good place when you don't want to be in the thick of traffic after being in the middle of it all... More 

Thank Sonya W
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We had been traveling for 12 hours from Cooperstown, New York and stopped for the night in Knoxville. The room was perfect. It was comfortable and clean. It was large. I love the extra area to sit on the sofa and relax. Will definitely stay again.

Thank Kathy L
Oxford, Mississippi
Level Contributor
71 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

Had a wonderful staff and a wonderful room. Pool was great for my daughter. Breakfast was great and loved the options with my cereal. The waffle maker-shaped teddy bear was an absolute favorite for my daughter's stay. Great hotel----Will stay again.

Thank scgoodgame
Carbondale, Illinois
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 24, 2016

We travel a lot and stay at Comfort Suites whenever possible. This hotel was an excellent example of why we do that. The front desk staff were very friendly, the rooms clean and comfortable, and the breakfast was good as well. The location right of I-40 east of Knoxville is very convenient. We'll definitely stay again when we need a... More 

Thank PhilBank
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 10, 2016

The hotel staff and the quality of the hotel were pretty good. The room that we had was nice, but there was at least one dirty/stained towel in the bathroom, which is an automatic turn off for me. The bed was comfortable, and the sheets were clean and soft. The air conditioner was super loud though and interfered with my... More 

Thank Amg713
Franklin, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2016 via mobile

We stopped here on our way to Virginia, with no reservation, and were greeted by friendly gracious staff. We found the rooms clean and updated. Excellent random stop! Real decent complimentary breakfast and good coffee. Great way to creat brand loyalty

Thank Julie H
Glen Carbon, Illinois
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 25, 2016 via mobile

Although it is roomie, this comfort inn is average. Staff are courteous. Be sure to print off your confirmation as there are often mixups at the front desk regarding room rates. There should be a smoking area away from the front door. All the smoke flows into the lobby. Plus you have to walk through smoke and cigarette butts to... More 

Thank nmmolly2015
Cookeville, Tennessee
1 review
4 of 5 stars Reviewed March 23, 2016

Good service,clean room,elevator dirty,coutorious staff, good continental breakfast,fast service would stay there again if the time ever comes up again easy access to restraunts and other eating areas.

Thank dudleyh898
cdpag, General Manager at Comfort Suites East, responded to this review

Thank you for choosing our Comfort Suites East Knoxville. We were happy to hear that you had a good stay with us and appreciate you taking the time to reply to the online survey. We hope to see you again soon! Sincerely, Tracy Story General Manager More 

Brookport, Illinois
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 13, 2016

This was a pleasant overnight stay. I was tired and ready to rest. The clerk apologized because the room was beside the elevator. I herd nothing and slept soundly. The breakfast menu had a few problems in that they served a tasteless meat patty that turned out to be chicken.

Thank JudyOGrady
cdpag, Manager at Comfort Suites East, responded to this review

We want to thank you so much for staying with us at our Comfort Suites Knoxville East & for the review about your stay. We were happy to hear you had a pleasant nights rest and we also apologize over the chicken that was served in breakfast the morning of your departure for not having much of a flavor, thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

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All Traveler Photos (23)
Room/Suite (10)
Hotel & Grounds (1)
Pool/Beach Area (3)
Bathroom (2)
Other (7)

Management photos: Courtesy of the property manager

All Management Photos (24)
Hotel & Grounds (2)
Room/Suite (11)
Business Center/Function Rooms (1)
Pool/Beach Area (1)
Dining (3)
Other (6)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Comfort Suites East is conveniently located off Interstate 40 exit 398. We are just 2 years old, and all of our rooms are suites. Each room has a seating area with a pull out sofa, a fridge, and a microwave. Voted one of the best restaurants in Knoxville, we are very fortunate to have Puleo's Grille within walking distance. We have been told that our complimentary hot breakfast is one of the best at this exit. We also have an indoor pool for those cold winter days and a fitness center to help relieve stress. We look forward to seeing you soon! ... more   less 

Additional Information about Comfort Suites East

Address: 7230 Region Lane, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914
Location: United States > Tennessee > Knoxville
Price Range: $91 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites East 2.5*
Number of rooms: 65
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Also Known As:
Comfort Suites East Hotel Knoxville
Comfort Suites Knoxville
East Comfort Suites
Knoxville Comfort Suites
Hotel Style:
#27 Business Hotel in Knoxville
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