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Comfort Suites East

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164 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This property is an easy on/off I40 East heading to Asheville from Knoxville check-in was seamless and the staff was professional and personable. The restroom off the lobby was spic and span. The two queen suite comfortably handled four adults. The room was spotless. There are several good restaurants very close. From fast food to a better Italian spot and... More 

Helpful?
Thank denise678
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear denise678, Thank you for taking the time to review us on TripAdvisor! We are happy to hear that you enjoyed your stay with us. It's our mission to exceed the expectations of every single one of our guests and provide them with an exceptional guest experience. We appreciate your feedback, and we hope to see you again soon! Sincerely,... More 

Charlotte
Level Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 11, 2016

Stopped in late at night. Room was pretty clean expect for couple of stains in the carpet and what looked like coke spray on bathroom door frame. No noise, good sleep on bed and pillows. Nice towels. Breakfast choices were waffles, eggs, sausage, gravy biscuits and cereal. Toilet ran on occasion. Well rested to drive the mountains.

Helpful?
Thank BW2
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear BW2, Thank you for taking the time to review us on TripAdvisor! We appreciate and value your feedback, and we will use your comments as we strive to continuously improve our services. We are thrilled to hear that you enjoyed your stay, but I will be speaking to the housekeeping staff regarding the issues you encountered. I can assure... More 

Dayton, Ohio
Level Contributor
308 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed July 28, 2016

Our usual place in Kodak, TN was full so we decided to try here and were not disappointed. While not as close to Gatlinburgh, the rooms here are very clean, plenty roomy and the continental breakfast was very good with plenty of seating. It cost more then we usually pay, but it was worth it.

Helpful?
Thank stones2125
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear stones2125, Thank you for taking the time to review us on TripAdvisor! We are delighted to hear that you were not disappointed with your decision to stay with us at the Comfort Suites East. We take great pride in our commitment to service and providing an overall exceptional guest experience. We appreciate your feedback, and we hope to see... More 

Ridgeland, Mississippi
Level Contributor
105 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

Dated hotel, needs some paint but an ok sleep. For a 2.5 star hotel, you get what you pay for. Came here for work. 12 hour stay. Comfortable beds. Good staff dirty hallways. Free parking. Surprisingly good free breakfast. Ok value. Would stay here again if I had to.

Helpful?
Thank Allen T
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Allen T, Thank you for taking the time to review us on TripAdvisor! I would like to apologize for failing to provide you with the fine service and accommodations we strive for with all of our guests, the type of service we pride ourselves in. It's our mission to exceed the expectations of our guests, and I am disappointed... More 

Level Contributor
91 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

Stayed here three or four times in the past. It's close to Knoxville or Pigeon Forge. We love the soft beds and clean rooms. The service is great and the free breakfast is good. Recommend this place for a good place when you don't want to be in the thick of traffic after being in the middle of it all... More 

Helpful?
Thank Sonya W
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Sonya W, Thank you for taking the time to review us on TripAdvisor! We strive to provide every guest with the best service and accommodations possible. We are thrilled to hear that you received an exceptional guest experience, and we hope to see you again the next time you are in the area! Sincerely, Lynzi Provenza Asst. General Manager More 

2 reviews
5 of 5 stars Reviewed July 1, 2016 via mobile

We had been traveling for 12 hours from Cooperstown, New York and stopped for the night in Knoxville. The room was perfect. It was comfortable and clean. It was large. I love the extra area to sit on the sofa and relax. Will definitely stay again.

Helpful?
Thank Kathy L
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Kathy L, Thank you for taking the time to review us on TripAdvisor! We appreciate your kind words, and we are happy to hear that you enjoyed your stay with us at the Comfort Suites East. We value your feedback, and we hope to see you again the next time you are in the Knoxville area. Sincerely, Lynzi Provenza... More 

Oxford, Mississippi
Level Contributor
74 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

Had a wonderful staff and a wonderful room. Pool was great for my daughter. Breakfast was great and loved the options with my cereal. The waffle maker-shaped teddy bear was an absolute favorite for my daughter's stay. Great hotel----Will stay again.

Helpful?
Thank scgoodgame
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear scgoodgame, Thank you for taking the time to review us on TripAdvisor! We appreciate and value your positive feedback. We strive to exceed the expectations of all of our guests, and we are thrilled to hear that you had a memorable guest experience. Your comments will serve as encouragement for all of our staff as we strive to continuously... More 

Carbondale, Illinois
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 24, 2016

We travel a lot and stay at Comfort Suites whenever possible. This hotel was an excellent example of why we do that. The front desk staff were very friendly, the rooms clean and comfortable, and the breakfast was good as well. The location right of I-40 east of Knoxville is very convenient. We'll definitely stay again when we need a... More 

Helpful?
Thank PhilBank
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear PhilBank, Thank you for taking the time to review us on TripAdvisor! We are delighted to hear that you enjoyed your stay at the Comfort Suites East! Our staff works very hard to ensure that all our guests are provided with the very best in customer service and accommodations. Creating an exceptional guest experience is one of our top... More 

Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 10, 2016

The hotel staff and the quality of the hotel were pretty good. The room that we had was nice, but there was at least one dirty/stained towel in the bathroom, which is an automatic turn off for me. The bed was comfortable, and the sheets were clean and soft. The air conditioner was super loud though and interfered with my... More 

Helpful?
Thank Amg713
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Amg713, Thank you for taking the time to review us on TripAdvisor! I would like to apologize for failing to exceed your expectations. We pride ourselves in providing the very best service and accommodations possible, and I am disappointed this was not the case with your stay. While I'm pleased to hear that our beds were comfortable, I have... More 

Franklin, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2016 via mobile

We stopped here on our way to Virginia, with no reservation, and were greeted by friendly gracious staff. We found the rooms clean and updated. Excellent random stop! Real decent complimentary breakfast and good coffee. Great way to creat brand loyalty

Helpful?
Thank Julie H
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Julie H, Thank you for taking the time to review us on TripAdvisor! We appreciate your kind words about the service you received at the Comfort Suites East. We strive to provide the very best customer service and accommodations to create an exceptional experience for all of our guests. We hope to see you again the next time you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Comfort Suites East is conveniently located off Interstate 40 exit 398. We are just 2 years old, and all of our rooms are suites. Each room has a seating area with a pull out sofa, a fridge, and a microwave. Voted one of the best restaurants in Knoxville, we are very fortunate to have Puleo's Grille within walking distance. We have been told that our complimentary hot breakfast is one of the best at this exit. We also have an indoor pool for those cold winter days and a fitness center to help relieve stress. We look forward to seeing you soon! ... more   less 

Additional Information about Comfort Suites East

Address: 7230 Region Ln, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914-9560
Location: United States > Tennessee > Knoxville
Price Range: $83 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites East 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites East Hotel Knoxville
Comfort Suites Knoxville
East Comfort Suites
Knoxville Comfort Suites
Hotel Style:
#27 Business Hotel in Knoxville
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