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SpringHill Suites Knoxville at Turkey Creek

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SpringHill Suites Knoxville at Turkey Creek
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165 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Reviewed 3 days ago NEW

Clean and comfortable. Were in town for the Oak Ridge Regatta and decided to stay the night. Called the hotel, got a great rate and checked in within the hour. There are lots of shops and restaurants in the area. You never have to leave the area for dining or shopping. Restaurants range from fine dining to fast food. Great...

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Thank F5879LXanned
Greenbrier, Tennessee
Reviewed 4 days ago NEWvia mobile

Stopped by here on our way to Hickory and then Charlotte NC. We just love this clean and great place to stay. The staff is always great and the hotel is so convenient to all the shops here in Turkey Creek. Always a great place to stay, you will enjoy your stay and shopping experience.

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Thank Mjr51750
Winston Salem, North Carolina
Reviewed 3 weeks ago via mobile

Great location. 14 miles from downtown. 10 miles from Oak Ridge. Close to restaurants and shopping. Very clean hotel. The workout room is lame, but everything else is great. Will stay here in the future if available

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Thank geepd36
Charlotte, North Carolina, United States
Reviewed March 10, 2017 via mobile

I stayed here on March 10. I needed to make an important phone call and asked to use the unoccupied not booked empty conference room. They told me it cost 200 to book but would cut me a deal for 50 dollars to book the room for an hour. I found that to be ridiculous. The rooms are very loud...

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Thank Huntros
SpringHill37934, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Thank you for choosing the Springhill Suites Knoxville. I am sorry to hear that you did not agree with our meeting room rental policy. I thank you for taking the time to complete an online review and I hope this incident does not prevent you from staying with us in the future. Best Regards, Springhill Suites Team

Reviewed March 6, 2017

While the room was nice and other aspects of the stay was fine, the housecleaning staff stole a lot of money from my and several teammates wallets. I understand that they hotel is not liable for "lost" items, but this is unacceptable. We know that we did not "lose" the money since we never really had the chance to go...

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Helpful?
Thank Kathleen P
SpringHill37934, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Thank you for choosing the SpringHill Suites Knoxville. We wanted to reach out concerning this issue as this is taken very seriously by our team. We have not had any issues in the past and our team is fairly seasoned. We will be sitting down with each team member that serviced your room during that time frame but I have...

Indianapolis, Indiana
Reviewed February 25, 2017 via mobile

The hotel is clean, comfortable with large rooms. Seperate area in room with sofa, desk, and refrigerator, microwave and coffee pot. Service was great at check in and throughout. Area has a lot within walking distance.

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Thank CRMays
SpringHill37934, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Thank you for choosing the SpringHill Suites Knoxville. Our team thanks you for posting a review online. We are always striving to improve our product and service so we are hoping you could share some feedback so we could become a great hotel in a great area? Again, we appreciate you staying with us and hope to serve you again...

Michigan
Reviewed February 11, 2017

This is an amazing area. There are numerous hotels, restaurants and shopping venues--all on my street called Turkey Creek. Our hotel was walking distance to many restaurants. Very nice and extremely friendly staff. Breakfast buffet also had cold cuts and cheese (very European) so make a sandwich with. Usually just find apples or bananas but they had three different fruits...

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Helpful?
Thank buckmi
SpringHill37934, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Thank you for staying with us at the SpringHill Suites Knoxville. We are glad to hear that you enjoyed your stay with us. We also appreciate you leaving your feedback online. Our team takes much pride in their service and our product and we are glad to hear that you enjoyed our hot continental breakfast options. We hope that if...

Mount Juliet, Tennessee, United States
Reviewed February 5, 2017 via mobile

Convenient location in turkey Creek with shopping and dining nearby. Just off I-40 so very easy for travelers to get in and out. Nice breakfast area. Double room with comfy beds and clean bathroom. Good value for the price.

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Thank Scott F
SpringHill37934, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Thank you for staying with us at the SpringHill Suites Knoxville. Our entire team is glad to hear that you enjoyed your stay with us. We would like to thank you for leaving your feedback online as well. We hope that if your travels should bring you back to the area that you continue to stay with us! It was...

Fort Lauderdale, Florida
Reviewed January 17, 2017

Stayed here several times, great service, in the Turkey Shopping area so you can walk to stores and restaurants also. Next door to a Texas Roadhouse so easy to order in and walk across. Rooms are standard for Springhill but the pool and eating areas were well kept. Breakfast is included, everything was hot and well maintained.

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Thank KEG-Oct2016
SpringHill37934, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Thank you for choosing the SpringHill Suites Knoxville. We are glad to hear that you enjoyed your time with us and took advantage of everything Turkey Creek has to offer. Our entire team is always delighted to hear that our guests enjoy themselves while staying with us. If your travels should bring you back to the area, we hope you...

Bristol, Tennessee
Reviewed January 2, 2017

We have stayed here once before and were very satisfied, thus on our trip to Knoxville we arranged a stay again, but this time were very disappointed. The room was not as clean as it should be with left over makeup on the vanity, night stands had residue from whatever and the bed was horrible. The sheets and mattress pad...

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Helpful?
Thank len f
SpringHill37934, General Manager at SpringHill Suites Knoxville at Turkey Creek, responded to this review

Thank you for choosing the SpringHill Suites Knoxville. We apologize that we did not live up to the experience you have had in the past. We have located your room that you stayed and will be addressing the issues you raised in your review. Rest assured, we will get this corrected. We hope this does not shy you away from...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Knoxville at Turkey Creek

Address: 10955 Turkey Dr, Knoxville, TN 37934-1970
Location: United States > Tennessee > Knoxville
Price Range: $126 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Knoxville at Turkey Creek 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Springhill Suites Knoxville At Turkey Creek Hotel Knoxville
Hotel Style:
#19 Family Hotel in Knoxville
#20 Romantic Hotel in Knoxville
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Knoxville at Turkey Creek staff and other travelers.
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Questions? Get answers from SpringHill Suites Knoxville at Turkey Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“stay away from the top floor as the wind and weather can be noisey.”
lenf48, Jan 2, 2017 | Read review
“2nd floor rooms are great”
lowogo, Dec 27, 2016 | Read review
“Rooms away from the interstate side of the hotel.”
499JulieS499, Aug 21, 2016 | Read review
“Try to get a low room number, near the south end of the building, to minimize freeway noise.”
59stevem, Jul 29, 2016 | Read review
“Traffic noise was intolerable”
Traveler40St.Louis, Jun 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question