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Four Points by Sheraton Knoxville Cumberland House

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Traveler (51)
Room & Suite (26)
Dining (4)
Overview
  • Excellent48%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
“spg property”(4 reviews)
“worlds fair park”(17 reviews)
“ut campus”(19 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (361)
There are newer reviews for Four Points by Sheraton Knoxville Cumberland House
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All reviewsspg propertyworlds fair parkut campusmarket squareparking feenice hotelwithin walking distanceper dayneyland stadiumconvention centerfront desk staffbusy weekenddowntown areanice roomhotel is locatedlocation was perfectdefinitely stay here again
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151 - 155 of 353 reviews
Reviewed May 19, 2015 via mobile

My husband was working in Maryville, and his company booked our stay. We were very pleased with this hotel. Everything was thoroughly cleaned. We appreciated the free WiFi, excellent bed, and general amenities. The location is perfect for walking throughout the downtown area.

Thank Elizabeth P
Reviewed May 15, 2015

I stayed at the Sheraton on the 30th and the 31st of March. I was asked for my credit card for incidentals. My friend paid online with her card. A few days after leaving, I saw a charge on my credit card for the stay...More

Thank Brookeaf
Response from Megan L, Starwood Hotels at Four Points by Sheraton Knoxville Cumberland HouseResponded May 20, 2015

Dear Brookeaf, While we are happy you enjoyed our clean rooms and great location, we sincerely apologize for the complications you have experienced while attempting to get in touch with our accounting supervisor. Please contact, Andrea Chaney, directly at andrea.chaney@fourpointsknoxville.com so we may immediately rectify...More

Reviewed May 10, 2015 via mobile

Wish I had known how nice this hotel was 4 years ago. Daughter graduated from UT this weekend and we stayed here. Rooms were very, very nice. Loved the table with the lamp just by the door into the room. Made it feel like you...More

Thank notadiningdiva
Reviewed May 7, 2015 via mobile

A Sheraton Four Points gem hidden on the edge of the University of TN and the Worlds Fair Park. Great access to campus and even the stadium. Clean and tidy. Restaurant and bar. Good for business or families. Good service, great beds, nice people.

1  Thank DC L
Reviewed April 29, 2015

This is my favorite hotel in Knoxville. Beautifully designed stylish reception area and rooms. Since the hotel is in a residential area it is extremely quiet. The staff is very friendly and helpful. The restaurant is quite good. It is about 20 minutes from the...More

Thank donnamay
Response from Megan L, Starwood Hotels at Four Points by Sheraton Knoxville Cumberland HouseResponded May 4, 2015

Dear donnamay, We’re thrilled to hear we are your favorite hotel in Knoxville and love our convenient location, friendly team, and delicious restaurant. Thank you for your kind review and recommendation, and we look forward to hosting you for your next trip soon. Warm regards

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$120 - $230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$120 - $230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (51)
Room & Suite (26)
Dining (4)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
brysondamon
March 16, 2017|
AnswerShow all 2 answers
Response from Jenny G | Property representative |
There is a possibility for early check in, however with it being UT graduation, we cannot guarantee an early check in will be available.
0
Votes
David V
May 22, 2016|
AnswerShow all 4 answers
Response from VenezolanoFLL | Reviewed this property |
I don't think so
1
Vote
Room Tips
"All rooms are quiet"
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"ask for high floor facing downtown"
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"Junior suite has separate living room, two TVs. Rooms on east end overlook the fair site."
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"Rooms on the end have the best view of downtown and the world's fair park"
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