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My husband was working in Maryville, and his company booked our stay. We were very pleased with this hotel. Everything was thoroughly cleaned. We appreciated the free WiFi, excellent bed, and general amenities. The location is perfect for walking throughout the downtown area.
I stayed at the Sheraton on the 30th and the 31st of March. I was asked for my credit card for incidentals. My friend paid online with her card. A few days after leaving, I saw a charge on my credit card for the stay...More
Response from Megan L, Starwood Hotels at Four Points by Sheraton Knoxville Cumberland HouseResponded May 20, 2015
While we are happy you enjoyed our clean rooms and great location, we sincerely apologize for the complications you have experienced while attempting to get in touch with our accounting supervisor. Please contact, Andrea Chaney, directly at firstname.lastname@example.org so we may immediately rectify...More
Wish I had known how nice this hotel was 4 years ago. Daughter graduated from UT this weekend and we stayed here. Rooms were very, very nice. Loved the table with the lamp just by the door into the room. Made it feel like you...More
A Sheraton Four Points gem hidden on the edge of the University of TN and the Worlds Fair Park. Great access to campus and even the stadium. Clean and tidy. Restaurant and bar. Good for business or families. Good service, great beds, nice people.
This is my favorite hotel in Knoxville. Beautifully designed stylish reception area and rooms. Since the hotel is in a residential area it is extremely quiet. The staff is very friendly and helpful. The restaurant is quite good. It is about 20 minutes from the...More
Response from Megan L, Starwood Hotels at Four Points by Sheraton Knoxville Cumberland HouseResponded May 4, 2015
We’re thrilled to hear we are your favorite hotel in Knoxville and love our convenient location, friendly team, and delicious restaurant. Thank you for your kind review and recommendation, and we look forward to hosting you for your next trip soon. Warm regards