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1/28/2018 1/29/2018
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    Four Points by Sheraton Knoxville Cumberland House

    1109 White Ave, Knoxville, TN 37916-2713
    (865) 971-4663
    Hotel website
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    1/28/2018 1/29/2018
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    Savings alert: 23% below average rate

    The price you found is 23% lower than this hotel's average rate of $121/night.

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    Traveler (50)
    Room & Suite (22)
    Dining (4)
    • Excellent49%
    • Very good36%
    • Average10%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “ut campus” (17 reviews)
    “market square” (25 reviews)
    Free Wifi
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Knoxville Cumberland House
    Special Offer: Breakfast for 2 Included
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (351)
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    1 - 5 of 343 reviews

    Reviewed 6 days ago

    We stopped here on our way back to SC. This is a W hotel, so the same company that owns the Aloft hotels (Knoxville doesn't have Aloft). This hotel is quite nice. We called ahead to tell them we were going to be checking in...More

    Thank Emily M
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 4 days ago

    Thank you for your recent review of the Four Points by Sheraton in Knoxville. We are please you enjoyed your stay with us and appreciate the time you took to share your feedback. We hope you choose to stay with us again should your travels...More

    Hotel's Favorite
    Reviewed November 15, 2017

    Love this place. Located downtown and handy to all amenities is you have a car. The hotel is quiet and the food is great. Good for a business meeting or stopover schedule. Although the food is good the restaurant staff are lacking a bit of...More

    Thank michaelcanada
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded November 17, 2017

    Thank you for your recent review of the Four Points by Sheraton Knoxville. We are pleased you enjoyed your stay and the front desk staff. I will of course relay your restaurant experience to the Food and Beverage Director as we pride ourselves on all...More

    Reviewed November 28, 2017 via mobile

    The hotel is nice and mostly clean. However, the linens on the pull out were dirty. The lobby smells absolutely terrible. I have stayed here three times and it always smells like very strong cheap cologne. It made my daughter feel sick every time we...More

    Thank crothste
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded November 30, 2017

    Thank you for your recent review of the Four Points by Sheraton. I apologize you dislike the lobby smell as it is a Brand Standard scent. We do appreciate your loyalty in staying with us and hope your next experience is a more pleasant one....More

    Reviewed October 27, 2017 via mobile

    This hotel is really nice. It’s in a great location, lots of things within walking distance; restaurants, the UT campus and football stadium. It was very clean, the bed was SO comfortable!!! No real complaints, would definitely stay here again!!

    Thank Mindy S
    Reviewed October 11, 2017 via mobile

    Very nice place to stay. We were attending an event at the Knoxville Auditorium and it was a little over a mile away. Our room had a sewer smell and water ran out from under the toilet when flushed but the staff upgraded us to...More

    Thank David F
    Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded October 13, 2017

    Thank you for your recent review of the Four Points by Sheraton in Knoxville. I am pleased that Karen took care of you and we look forward to having you stay with again should your travels bring you back through Knoxville. Warmest Regards, Jenny Gauntt...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • $108 - $185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Family Hotel in Knoxville
    • #22 Romantic Hotel in Knoxville
    • #23 Business Hotel in Knoxville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 129
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, getaroom.com, Hotwire, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Four Points by Sheraton Knoxville Cumberland House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    • Also Known As
    • 4 Points By Sheraton Knoxville Cumberland House ,
    • Four Points By Sheraton Knoxville Cumberland House Hotel Knoxville ,
    • Four Points Knoxville ,
    • Sheraton Knoxville Cumberland Hotel ,
    • Knoxville Sheraton ,
    • Knoxville Four Points
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    Traveler (50)
    Room & Suite (22)
    Dining (4)
    Hotel & Grounds (44)
    Bathroom (4)
    Business Center & Event Rooms (2)
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    Ask a question
    Questions & Answers
    March 16, 2017|
    AnswerShow all 2 answers
    Response from Jenny G | Property representative |
    There is a possibility for early check in, however with it being UT graduation, we cannot guarantee an early check in will be available.
    David V
    May 22, 2016|
    AnswerShow all 4 answers
    Response from VenezolanoFLL | Reviewed this property |
    I don't think so
    Room Tips
    "All rooms are quiet"
    Read review
    "ask for high floor facing downtown"
    Read review
    "Junior suite has separate living room, two TVs. Rooms on east end overlook the fair site."
    Read review
    "Rooms on the end have the best view of downtown and the world's fair park"
    Read review
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