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Homewood Suites by Hilton Knoxville West at Turkey Creek

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Homewood Suites by Hilton Knoxville West at Turkey Creek
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359 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel boasts an "Excellence Certificate,” but needs some upgrades in order to live up to that standard. Like other reviewers, we were offered the option to choose a room online and that didn't work out. We arrived at 5pm after a 10 hour drive and were told our room (which we checked into and specified via phone call on... More 

Helpful?
Thank Etravels24
david m, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this review

Hi Etravels24, Thank you for taking the time to review your stay with us. We are glad that you thought the hotel was clean and conveniently located. I am also glad that you thought our breakfast staff was kind and helpful. I did want to apologize that the front desk staff fell short of your expectations. Your opinions, comments, and... More 

Queretaro, Mexico
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I am not usually a complaining person, but sometimes you need to help to improve the services in a hotel. We spend 1 month here in the biggest suite, 2 bdr/2bth! the people in front desk are really nice, they do a great job!! but the people who clean the room don´t do a good job! Some times we arrived... More 

Helpful?
Thank Claudia E
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I agree with others, ask for a room on the side away from the interstate. The staff, Ruby, Rachel, and Richard were awesome. Breakfast was fresh and better than most of the Hilton properties that I have stayed at. Ruby was very professional and quick to respond. Would happily stay there again.

Helpful?
Thank Mickey B
david m, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this review

Hi Mickey B, Thank you for reviewing your stay with us. I will make sure that I pass along the great feedback to our staff. We look forward to seeing you again soon! More 

Des Moines, Iowa
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Rooms are average and you should ask for a room that isn't on the side of the interstate, a lot of road noise. Lucky I travel with ear plugs. Location is in shopping and dining area, much of which is walkable.

Helpful?
Thank CydDesMoines_Iowa
david m, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this review

Thank you for reviewing your stay with us...We appreciate the feedback and are glad you enjoyed the convenience of our location! We look forward to seeing you again the next time you visit Knoxville. We hope to make your next visit worthy of a five star review! More 

Morgan Hill, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Suites are a little small, but the location of the property is good. There is a grocery store, liquor store, cinema, shopping, and many restaurants within walking distance. There is also a walking trail nearby. The courtyard has a small pool, outdoor grills and tables and chairs. Nice location but the room itself was small.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Carylgb2020
david m, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this review

Hi Carylgb2020, We appreciate you taking the time to review your stay with us. We are so glad that you enjoyed our convenient location. I do apologize that the room felt small and I did want to let you know that we do have a number of different room options. In addition to offering our standard studio suites with an... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The most important thing we noticed about Knoxville (too late) is that there's not a big difference in price between the mediocre places like this and the upscale hotels (like the actual Hilton Hotel). If I had it to do again, I shell out the extra $50 and spring for better accommodations. Everything was okay at the Homewood Suites. It... More 

Helpful?
Thank K L
david m, General Manager at Homewood Suites by Hilton Knoxville West at Turkey Creek, responded to this review

Thanks so much for your review! I am glad that you thought our accommodations were clean but I do apologize that our Gym did not fit your needs. We want everyone that stays with us to feel like their stay was excellent instead of adequate and we will continue to make this our goal. We hope to see you again... More 

Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We only stay in Hyatt but this time had to look for another hotel( this one and country inn) since we had a puppy with us. this hotel is cleaner than non pet friendly hotels. The rooms wwe clean, quiet and breakfast was good. Would definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Grace620
Mooresville, North Carolina
Level Contributor
112 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The facility is up to date. Rooms clean with no mold in bathrooms. Food options very limited for breakfast and dinner snacks. Room does not seem as large as, say the Candlewood, but OK. People very friendly and helpful. In a rather large shopping area. Many food choices, some within walking distance. Smokey Mountain Brewery worth the 2 min. drive.... More 

Helpful?
Thank billyjeanne
Machesney Park, United States
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2016

I had reserved room #318 for a week long vacation (you can choose the room 24 hours before check-in). I was given room #319 upon arrival and was told there were maintenance problems in #318. Other people were in that room later though and we were never given the option to go back to that room. I don't think that... More 

Helpful?
Thank Jennifer H
Coralville, Iowa
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 22, 2016

Beautiful, clean, comfortable place to stay. We loved our room and that Amanda worked to get me the room I wanted when I had to change the night we were staying! Amanda was terrific and so helpful and friendly! The beds were comfortable and the hotel is conveniently located.

Helpful?
Thank HateTravel2
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the beautiful Homewood Suites by Hilton® Knoxville West at Turkey Creek, an upscale Knoxville hotel, conveniently nestled in the East Tennessee plateau, easily accessible from I-40 and I-75. Surrounded by more than 3,500 acres of national parks and forests, we provide an amazing tranquil setting for both business and leisure travelers. Located in the center of Knoxville's newest retail development, Turkey Creek, the Homewood Suites Knoxville hotel offers easy access to a variety of entertainment, shopping and restaurants. Thank you for choosing the Homewood Suites hotel in Knoxville! Each studio, one and two bedroom suite features a separate living and sleeping area with a fully-equipped kitchen. Enjoy more of the amenities straight from the comfort of home. ... more   less 

Additional Information about Homewood Suites by Hilton Knoxville West at Turkey Creek

Address: 10935 Turkey Dr, Knoxville, TN 37934-1970
Location: United States > Tennessee > Knoxville
Price Range: $132 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Knoxville West at Turkey Creek 3*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Regatta Hotels, Expedia, Hotwire, Travelocity, Priceline, Hotels.com, Orbitz and Odigeo so you can book your Homewood Suites by Hilton Knoxville West at Turkey Creek reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Knoxville West Hotel Knoxville
Homewood Knoxville
Knoxville Homewood Suites
Hotel Style:
#5 Business Hotel in Knoxville
#9 Family Hotel in Knoxville
#12 Romantic Hotel in Knoxville
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