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Courtyard Knoxville West/Bearden

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Courtyard Knoxville West\/Bearden
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208 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Winchester, Virginia
Reviewed 3 days ago NEW

We were driving in late, trying to make our way back to Virginia. We needed a last minute place to rest. We tried two other hotels nearby, but they had no room. We stopped here and Tonya at the front desk bent over backwards to help us out. Would be happy to stay here next time we are through Knoxville.

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Helpful?
Thank David Y
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear David Y, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our rooms and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Jose Garza General Manager

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

On a road trip down South, stopped at this hotel for a night with my partner. He's a member with the Marriot Hotels so we picked this one. I was a little skeptical due to the reviews, but once we entered in the room it was nice to be proven otherwise. Check in was a little late for us as...

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Helpful?
Thank Doina N
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear Doina N, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing our hotel. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant stay. Best, Jose Garza General Manager

Kitchener, Canada
Reviewed 5 weeks ago

This place is amazing. The staff are so polite and helpful. Thanks Michael the manager and Andrew front desk for your help. You made two very tired Canadians very happy. You went above and beyond! Best place to stay in Knoxville!

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Helpful?
Thank shelly11225
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear shelly11225, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Best, Jose Garza General Manager

Mount Juliet, Tennessee, United States
Reviewed February 13, 2017 via mobile

Stayed here two separate times in the same week with similar results. New hotel in the Bearden Hill area convenient to both I-40/75 and Kingston Pike. Efficient check-in, nice lobby, Courtyard Bistro for food and beverage options. Outdoor patio with gas logs. Rooms are spacious with comfy beds and nice bathrooms. Good hotel for football game weekends. Near many good...

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Helpful?
Thank Scott F
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear Scott F, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Jose Garza General Manager

Atlanta
Reviewed February 11, 2017

I spent a night at this hotel last week while traveling for business. I was warmly greeted upon arrival and checked in promptly. The room was beautiful! (See picture.) There is a coffee pot, small frig & microwave. The bathroom is a nice size with plenty of vanity space. The bed was very comfy, and I could easily regulate the...

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Helpful?
Thank mjatl
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear mjatl, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Jose Garza General Manager

Abingdon, Maryland
Reviewed February 6, 2017

First time staying here and it was very nice. Front desk was very helpful and courteous. The room was very nice, comfortable and quiet. Had a great night of sleep. Hotel location is convenient to I75.

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Helpful?
Thank IsabellaKY63
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear IsabellaKY63, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Jose Garza General Manager

Knoxville, Tennessee
Reviewed February 5, 2017 via mobile

I recently stayed at this property for a 2 night stay. The first night went off without any problems. When I returned the 2nd night the room had been cleared out including my toiletry bag in the bathroom. I called down to the office and was told I'd hear something shortly. After about 30 minutes with no response I went...

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Helpful?
Thank rlawson606
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear flawson606, I'm very sorry for the mistake that our team made and I regret the frustration that we caused you. It was our pleasure to offer you a good faith measure. I appreciate you speaking with me this morning and giving us the opportunity to make things right. We hope to see you on a return visit. Sincerely, Jose...

Knoxville, Tennessee
Reviewed January 30, 2017

I've used this hotel for a couple of years now to host some important guests who come in quarterly. This past visit, the hotel desk clerk, Russell, went out of his way to go purchase a power adapter for our visitor who was in from Europe. The hotel also contact me when guests left something behind. This was a solid...

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Helpful?
Thank sward2017
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear sward2017, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our accommodations service. We appreciate your patronage and hope to host your guests again soon. Best, Jose Garza General Manager

Reviewed January 24, 2017

This is one of the nicest Courtyards I have stayed at. The staff is top notch and no detail was overlooked. Very clean and modern. The meeting rooms are sized perfectly and the food and beverage was outstanding as well.

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Helpful?
Thank D H
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear D H, Thank you for taking the time to share your kind review. I’m glad you found our meeting room convenient, accommodations pleasant and staff friendly. We look forward to being your hotel of choice for your next event. Best, Jose Garza General Manager

Vero Beach, Florida
Reviewed January 20, 2017

You expect a nice facility and this location does not disappoint. Staff is helpful and cheery. Rooms are clean and well appointed. Very spacious. Small indoor pool is disappointing ... good thing we were the only ones in it because because overflow would be a possibility. Fitness room was adequate. Located in a dense hotel, restaurant, commercial area. Lots of...

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Helpful?
Thank Storyteller-N03
ConcordHospitality, General Manager at Courtyard Knoxville West/Bearden, responded to this review

Dear Storyteller-N03, It is fantastic to hear that you enjoyed your stay. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and an areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover one of Knoxville's newest hotels, the Courtyard by Marriott Knoxville West/Bearden hotel is ideally located close to everything Knoxville TN has to offer! You'll want deluxe hotel accommodations when you're visiting great nearby attractions such as the University of Tennessee, Downtown Knoxville, Neyland Football Stadium and it's just minutes from the beautiful Great Smoky Mountains. Don't forget great dining, shopping & entertainment in the area such as Knoxville Zoo and Turkey Creek Shopping Center. At this Knoxville, TN hotel, discover pure comfort on the road with our Marriott comfort bedding with piles of pillows, free Wi-Fi and large flat screen HD TV. Eat-Drink-Connect in our Courtyard Bistro offering delicious a-la-carte breakfast and dinner options as well as cocktails and Starbucks(R) coffees. Stay fit in West Knoxville with our Indoor Pool & Fitness Center. One of the best Knoxville hotels, the Courtyard by Marriott Knoxville West/Bearden is waiting to be your oasis on the road. ... more   less 

Additional Information about Courtyard Knoxville West/Bearden

Address: 250 Brookview Centre Way, Knoxville, TN 37919
Location: United States > Tennessee > Knoxville
Price Range: $129 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Knoxville West/Bearden 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Kognitiv US Corp, Booking.com, Priceline, Travelocity and Marriott so you can book your Courtyard Knoxville West/Bearden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Green Hotel in Knoxville
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Knoxville West/Bearden staff and other travelers.
3 questions
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Milwaukee
12 days ago
Alexandria, Virginia
5 months ago

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Questions? Get answers from Courtyard Knoxville West/Bearden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are active military, make sure to ask for the military discount. It got us almost 50% off of the room.”
 of 5 bubbles davidyF4613TO, 3 days ago | Read review
“Very clean and beautiful rooms”
 of 5 bubbles shelly11225, 5 weeks ago | Read review
“Parking leaves a bit to be desired”
 of 5 bubbles Storyteller-N03, Jan 20, 2017 | Read review
“South facing rooms overlook the parking lot but the windows are well sound proofed.”
 of 5 bubbles suedegrandis, Nov 1, 2016 | Read review
“The I-40 side has more road noise but it has the better view out the window.”
 of 5 bubbles RandyL327, Jun 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question