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Embassy Suites by Hilton Knoxville West

Visit Knoxville$144*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Knoxville West
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800 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Knoxville West
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Reviewed November 28, 2016

My husband and I love this hotel!!! We live in Chattanooga so Knoxville is not far at all. This is our favorite hotel when we want to have a quick getaway for the weekend. The breakfast is great and the pool area is nice as well. the hot tub is my favorite thing about this place. I stay at hotels...

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Helpful?
Thank Amy B
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

It is nice to know you and your husband choose our hotel the Embassy Suites by Hilton Knoxville West for your getaway weekends. Thank you for choosing us and for such a good review. We look forward to your next visit.

Chattanooga, Tennessee
Reviewed November 27, 2016

Good location. Great room! Excellent breakfast! Good service! Would definitely stay here again! The hotel was at full capacity yet, the building quality was very good that you couldn't hear the people around you in other rooms.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank J7782SGjoem
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

Thank you for such a good review of our hotel the Embassy Suites by Hilton Knoxville West. We are glad you enjoyed staying here with us and hope you will return again soon.

Chapel Hill, North Carolina
Reviewed November 25, 2016

From the spacious lobby, like a living room, to the splendid breakfast, clean room suites, fitness center, etc... great experience for road warriors on business. Also, a great venue to end the day with associates or friends and relax over a night cap watching Thursday night NFL football at the bar in the lobby.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Vegasjoe57
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

We are glad to have made your stay in our area an enjoyable one. Thank you for your good review of our hotel the Embassy Suites by Hilton Knoxville West and we hope to be seeing you again soon.

Lexington, Kentucky
Reviewed November 25, 2016

I loved everything about this hotel. The FOM that checked me in was super friendly. The bar staff during Managers Reception and during dinner were wonderful. And the Night Auditor that checked me out was hilarious. Dinner and breakfast were great. Will def stay again!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ryan E
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

Thank you for your good review of our hotel the Embassy Suites by Hilton Knoxville West. We are glad you enjoyed your stay and look forward to seeing you again.

Lexington, Kentucky
Reviewed November 22, 2016

Awesome Embassy with easy access to the surrounding area. Good location. Very clean Hotel with updates throughout. Evening reception at the lobby bar was great. Breakfast staff was awesome especially the omelette chef.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank LexCats2016
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

We are glad you appreciated the value we offer our guests here at the Embassy Suites by Hilton Knoxville West. Thank you for your good review and we look forward to seeing you again when you are in our area.

Mount Juliet, Tennessee
Reviewed November 20, 2016

I stayed here for 33 nights while in Knoxville working. This is a Very nice hotel. The rooms are spacious and comfortable. The hotel staff was very friendly, the restaurant food is great. Vida is an employee in the restaurant and she was absolutely wonderful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank williamcB725PL
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

We are glad you enjoyed your long stay here at the Embassy Suites by Hilton Knoxville West. Thank you for your good review and we will be sure to let the staff know how highly you wrote of them.

Reviewed November 9, 2016

There were so many incredible employees at this property, but one of the breakfast chiefs, Carmelo, exceeded expectations. Carmelo greeted everyone as if he was the hotel owner when they came to his cook top. He greeted everyone as if they were the only guest he would be serving that day. Even when there LONG lines of guests waiting, he...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank WilliamAustin
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

We will be sure to let him know how much his service meant to you during you stay here at the Embassy Suites by Hilton Knoxville West. Thank you for staying here with us and for your good review. We hope you will be able to return again soon.

Pell City, Alabama
Reviewed November 8, 2016

This is the perfect hotel to stay at in Knoxville. It is clean. A great location. The layout of the rooms is nice and quiet. The breakfast/dining area has a nice efficient layout as well. The hotel has a classy modern feel. The staff is friendly and helpful. All around a great hotel!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 48kalil
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

We are glad you and your family chose our hotel the Embassy Suites by Hilton Knoxville West to stay at during your visit to our area. Thank you for your good review and please return again.

Aiken, South Carolina
Reviewed November 8, 2016

Difficult to get to off the interstate but well worth the effort. Loved the bar and the modern look. Also loved that fact that we didn't have to leave the hotel for drinks or meals. The area is congested and busy and we were tired from traveling. This was our second stay and I will definitely stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank brinkm55
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

Thank you for returning to stay here at the Embassy Suites by Hilton Knoxville West again. We appreciate your good review and hope to see you again in the future.

Knoxville, Tennessee
Reviewed November 6, 2016

Bartender Lissa is spectacular. Great pride in what she does and cares about the clients. Outgoing and friendly. A+ for Lissa! I would recommend finding out when she is on duty. Very attentive. Stop in and say hi.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jim W
KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville West, responded to this review

We will be sure to let her know your enjoyed her service. Thank you for your good review and we hope to be seeing you again soon here at the Embassy Suites by Hilton Knoxville West.

Questions? Get answers from hotel staff and past guests. Ask a question

114 photos of this hotel

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Knoxville West is an upscale Knoxville hotel,conveniently nestled in East Tennessee, easilyaccessible from I-40 and I-75. As part of an upscale lifestyle center, the hotel is minutes away from entertainment, attractions and shopping such as Turkey Creek Shopping Center, West Town Mall, Windsor Square Shopping Center, Market Place Shopping Center and Regal Pinnacle Stadium 18Theater. Downtown Knoxville is just 10 minutes away, along with the University of Tennessee, Knoxville Convention Center, Tennessee Theatre, Bijou Theatre, Neyland Stadium, Thompson Boling Arena, World’s Fair Park, Market Square and Ijams Nature Center. The Knoxville Zoo, the American Museum of Science and Energy, Dollywood and the Great Smoky Mountains National Park are each just a short drive away. ... more   less 

Additional Information about Embassy Suites by Hilton Knoxville West

Address: 9621 Parkside Dr, Knoxville, TN 37922-2202
Location: United States > Tennessee > Knoxville
Price Range: $162 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Knoxville West 3.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Kognitiv US Corp, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Hotels.com, Cancelon, Travelocity, Booking.com, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Knoxville West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Family Hotel in Knoxville
#9 Business Hotel in Knoxville
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Knoxville West staff and other travelers.
5 questions
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Williamsburg, Kentucky
over a year ago
TYSKW_GM Knoxville, Tennessee Property representative
Helpful answer
1
Vote
Not as helpful

Absolutely! Our Hotel restaurant, Flying Spoons, is located off the main lobby. Hours are Monday through Saturday from 11am to 1:30pm and 5pm to 11pm, and Sundays from 5pm to 11pm.

over a year ago
Hilton Head, South Carolina
TYSKW_GM Knoxville, Tennessee Property representative
Helpful answer
1
Vote
Not as helpful

All our rooms have Full sofa sleepers.

We do not have any rollaway beds on property because of local fire codes. We are not allowed to have a rollaway bed and an open sofa sleeper in one room because it could block possible escape routes in the event of a fire, heaven forbid.

9 months ago
TYSKW_GM Knoxville, Tennessee Property representative
Helpful answer
0
Votes
Not as helpful

Yes, the Embassy Suites Knoxville West offers complimentary Wi-Fi throughout the Hotel. There is a second-tier, faster connection, available for only $4.95 per 24-hour period, which is the better option for streaming music, television or movies, or downloading large files.

We offer a complimentary Manager's Reception seven days a week, from 5:30pm-7:30pm.

Derek, GM

over a year ago
Williamsburg, Kentucky
over a year ago
TYSKW_GM Knoxville, Tennessee Property representative
Helpful answer
0
Votes
Not as helpful

Our indoor heated swimming pool, sauna and hydrotherapy pool are all open from 7am to 11pm daily.

over a year ago
Corbin, Kentucky
over a year ago
No answers yet Answer
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Questions? Get answers from Embassy Suites by Hilton Knoxville West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room away from the Interstate to reduce the noise.”
RockyTop, 1 week ago | Read review
“Be very specific when reserving your suite.”
NatashaJoe, 3 weeks ago | Read review
“Avoid the "air spa."”
kayjr52, Mar 19, 2017 | Read review
“Stay on the 3rd floor.”
MattB2, Feb 11, 2017 | Read review
“Great rooms!”
448LarryS, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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