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Motel 6 Knoxville North

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Motel 6 Knoxville North
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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Hixson, Tennessee
Reviewed 1 week ago

My wife and I checked in because we needed a break from the road. The room smelled like marijuana, The bed was a full bed and the door frame was destroyed. The air had two settings. We only stayed a night but won't be back. It was Easter so the manager was off . The clerk said she would have...

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Helpful?
Thank krickett1027
6Team, Brand Experience Team at Motel 6 Knoxville North, responded to this review

Dear Krickett, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the maintenance and odor concerns you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. We invite you to contact...

Port Dover, Canada
Reviewed 1 week ago

Pros: Clean reception area Adequate parking Close to highway Cons: I was double charged, despite telling receptionist that Expedia charged my card already. She said my card was declined. Upon returning home, I checked my online statement and the Expedia charge was there. So, she lied. It was inconvenient to get this sorted out with Expedia. I booked a king,...

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Helpful?
Thank KathleenR_28
6Team, Brand Experience Team at Motel 6 Knoxville North, responded to this review

Dear Kathleen, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims...

Del Rio, Tn.
Reviewed 2 weeks ago

This may take some time. I checked in at Motel 6 at 2:00 April 7. Had to wait an hour for the room to be ready. Opened the door to my room, flipped the light switch...nothing. I turned on a light by the bed and that's when I got a surprise. There was one chair in a corner of the...

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Helpful?
Thank macsjoy
6Team, Brand Experience Team at Motel 6 Knoxville North, responded to this review

Dear Macsjoy, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues and maintenance concerns you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. We invite you to...

Benton
Reviewed March 25, 2017 via mobile

We booked online. Upon arrival, a sign of no vacancy was posted, but the clerk found our reservation. We noticed several young men entering and leaving a room quickly with backpacks, two very young ladies coming in with truck drivers (hopefully teen daughters), and the police were responding with two cars to a call upon our departure. The sheets were...

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Helpful?
Thank Courtney P
Angela C, Manager at Motel 6 Knoxville North, responded to this review

Thank you for taking the time to review our property. We appreciate all feedback as it lets us know where we are excelling as well as where we can improve. I am deeply disappointed to hear that your stay was anything less than 100% satisfactory and will pass along your comments to prevent re occurrence

Reviewed February 20, 2017 via mobile

The room smelled clean like bleach and the pink toilet cake. The beds were neatly made and organized. The sheets smelled fresh and looked very white. The comforter had a few burn stains but I don't use that anyway so I didn't mind. The floors were spotless. The remote, hotel information card and who was responsible for cleaning the room...

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Helpful?
Thank jlgideon
Angela C, Manager at Motel 6 Knoxville North, responded to this review

Dear JlGideon: Thank you for your compliment. We have recently remodeled and are very pleased with the outcome of our rooms. We enjoyed having you as our guest and hope to see you again.

Ashland, Kentucky
Reviewed December 20, 2016

I am a traveling nurse so I searched for the cheapest option for accommodations during my stay in Knoxville. Yes I could have found fancier hotels, but all I needed was a place to sleep. The rooms are clean, the bed is comfortable and most rooms have a flat screen TV (I have been in several different rooms). The front...

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Helpful?
Thank Todd N Carrie H
Corey G, General Manager at Motel 6 Knoxville North, responded to this review

Thank you for taking the time out of your busy schedule to let us know of you stay at Motel 6 Knoxville North. It has been a pleasure to have you as our guest and hope to see you again in the near future. Sincerely, Kathy McCoy General Manager

Maryville, Tennessee
Reviewed December 12, 2016 via mobile

Very clean place with outstanding customer service! Rebecca at the front desk is so amazing! She truly cares about the guest here and does anything in her power to help others out! Most places at a low budget are low quality. This place is very clean, smells great, and is in excellent condition.

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Thank elunsfor
Fort Myers, Florida
Reviewed November 5, 2016 via mobile

I've stayed at quite a few Motel 6, mostly when I'm traveling with my dogs as I appreciate the fact they are pet friendly. I know it's a crap shoot on how nice the room is but I have never had an experience as bad as the one in Knoxville North. Upon arrival I asked for a downstairs room as...

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1Thank Darlene B
Corey G, General Manager at Motel 6 Knoxville North, responded to this review

Thank you for taking the time out of your busy schedule to let us know of your recent stay at Motel 6 North Knoxville. I apologize that your stay was unsatisfactory. I have shared your comments and concerns with the staff and changes will be made accordingly. I do hope that you will consider using Motel 6 again when your...

Reviewed October 25, 2016

Rebecca, Brittany, and Lucinda are super sweet ladies who always make my stay nice. They are very kind and hospitable. The rooms are always clean and nice and the staff is always quick to help with anything.

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Helpful?
Thank John G
Corey G, General Manager at Motel 6 Knoxville North, responded to this review

Dear John, Thank you so much for your kind words about our friendly staff, your comments will be passed on to the team and appropriate management. We are looking forward to host you again at the motel 6 Knoxville. Best Regards, Kathy McCoy General Manager

Reviewed October 17, 2016 via mobile

The staff Rebecca, Brittany, Lucinda and recently Kevin have been a plus during my stay here I have always been greeted with a smile and the Ernest of any type of help if needed, well done to all, the property has improved with the upgrade of the rooms and I've enjoyed the finished product as well as my stay, continue...

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Helpful?
Thank bigsexy1234
Corey G, General Manager at Motel 6 Knoxville North, responded to this review

Thank you for taking the time out of your busy schedule to let us know of your recent stay at the Motel 6 Merchants Center. It was a pleasure to have you as our guest and we hope to see you again when your travels bring you to the Knoxville area. Sincerely, Kathy McCoy General Manager

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29 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Motel 6 Knoxville North

Address: 5640 Merchants Center Blvd, Knoxville, TN 37912-3459
Location: United States > Tennessee > Knoxville
Price Range: $35 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Knoxville North 2*
Number of rooms: 85
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Questions & Answers

Questions? Get answers from Motel 6 Knoxville North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find another motel.”
macsjoy, 2 weeks ago | Read review
“Avoid the 2nd building nearest the interstate! Constant highway noise.”
817carrier, Dec 20, 2016 | Read review
“I always book ground floor. Avoid lugging luggage up stairs. Park in front of your room.”
jacarape, May 29, 2016 | Read review
“chose a room facing away from the interstate and preferably ground floor.”
pastorvince, May 23, 2016 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question