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Hilton Garden Inn Knoxville/University

Certificate of Excellence
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Hilton Garden Inn Knoxville\/University
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414 Reviews from our TripAdvisor Community

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Showing 413: English reviews
Wadsworth, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

I don't know if I would classify my complaint as staff related or facilities related. The first night I found a dirty, still wet towel and washcloth in my shower. I reported this to the front desk, and they seemed concerned. Then, the next night there was no rug in the bathroom, so I had to use a towel. Then,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joseph C
Memphis, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hilton should have a policy in place when some random guest picks up items from pantry & gives others room number . This leaves a bad taste and poor image of the hotel brand . The hotel is in the Heart of the University

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Doondeshwar P
Hamburg, New York
Level Contributor
200 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 1 week ago

Despite the local street construction, this hotel is conveniently located off the 11 and 70 in downtown Knoxville. Front desk was very friendly and accommodating. Parking is an extra cost and it's valet parking only but, reasonable. Valet staff super helpful and nice especially since the weather was extremely hot. Rooms decorated with style, clean and comfortable. Always a pleasure... More 

Helpful?
Thank Darlene K
2 reviews
5 of 5 stars Reviewed 1 week ago

The people working at the hotel, the valet, the shuttle driver, etc. were AWESOME! Very friendly and attentive. Hotel lobby and eating area were very nice. The room we stayed in had a very strong odor around the toilet that seemed to be covered up by a strong cherry scent. I'm not sure which of those smells were worse. Other... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 773lucindac
La Mesa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for a business trip and it was perfect. Room was clean, bed was soft, and shower had a nice constant pressure with a good temperature. For the price of the room, this was well worth it and I plan to return again for future trips.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jewel R
Providence, Rhode Island
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a stickler for a clean hotel room and this hotel definitely surpassed my expectations. Kudos to the housekeeping staff, they are fantastic! Staff were extremely helpful and friendly. I will definitely stay at this hotel again when I return to Knoxville. Hats off to Management!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank johnsD9292UG
Rochester Hills, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was always very courteous and friendly. The rooms are spacious and cleaned daily. The valet staff were always accommodating to drive you to your destinations in the down town area. The hotel was central to the down town Knoxville area, most destinations were in walking distance from the hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cathryn F
Nashville, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The location was perfect for our visit to UT. Excellent service from all the staff from beginning to end! Breakfast was reasonably priced. The comfortable beds were the icing on the cake. We will definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank NashvilleFiregirl
Dublin, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

One of the best experiences we have had! The staff was amazing and extremely friendly, helpful and courteous! I wish all Hilton properties operated this efficiently and had such a wonderful staff. Robert & Tammy Schulze

Helpful?
1 Thank rdschulz
Nashville, Tennessee
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, clean facility, friendly/welcoming staff. able to change my room type easily. people made us feel like we were welcome and they were glad we were staying with them. We will definitely return to this hotel. We really like the convenience to the University and our son's condo.

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Hotelchik
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!! ... more   less 

Additional Information about Hilton Garden Inn Knoxville/University

Address: 1706 Cumberland Avenue, Knoxville, TN 37916-3002
Location: United States > Tennessee > Knoxville
Price Range: $106 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Knoxville/University 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Days Inn Campus Hotel Knoxville
Days Inn Knoxville
Knoxville Days Inn
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