We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews valet parking valet staff front desk shuttle service per day within walking distance a great stay fire pit the entire staff bathroom door convenient location business trip definitely stay here again staff was friendly free breakfast market square ariel
I had a two night stay here for a business trip; however, this hotel did not live up to my expectations for a Hilton brand hotel. Firstly, the front desk staff were very friendly. However I did have a few unfortunate incidents. I arrived about...More
This hotel is the closet to campus. They had live music in their lobby when we were checking in. Free breakfast and mimosas at the bar. Excellent service and the manager Karen was so nice! Five stars from us. Clean and great customer service!More
1 Thank emmaleafnp
Response from MarcedesL1, General Manager at Hilton Garden Inn Knoxville/UniversityResponded 2 weeks ago
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you...More
My husband and I have stayed at this hotel a number of times when we go to a UT football game. The location can't be beat (but that's not what this review is about). The staff is what makes a stay here so special, and...More
This visit was mixed for me and I can't say that it was specifically the hotel to find fault in. First of all I had never been to this HGI here in Knoxville. But it was next to UT that we could walk to our...More
Excellent staff and facilities. Clean, organized with a great bar staff. This was a busy weekend due to UTK homecoming but the staff handled it well. Rooms were nice as well as the rest of the facilities. Very well kept
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.