We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Knoxville/University

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Garden Inn Knoxville\/University
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

475 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 474: English reviews
Reviewed 4 days ago NEW

I am a loyal Hiltons Honors member and appreciate the high quality of service and this hotel did not disappoint. The staff was so friendly and helpful and the hotel was very convenient to the UT Medical Center. The room was spacious and very clean. I checked in late in the evening and dinner at the restaurant was excellent.

 Report
Helpful?
1Thank Susan D
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We need customers like you to make us successful! We are proud to be a Hilton property, and we know...

Reviewed 4 days ago NEW

I stayed at the Hilton Garden Inn while my dad was in the hospital at UT. The staff was great, rooms were really nice. There was a lot of road construction in front of the hotel, that was my only complaint!

 Report
Helpful?
1Thank faithsnodgrass
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very hard to provide the best customer service and to make our property the best in...

Reviewed 6 days ago NEW

I have stayed here numerous times, but most recently because my apartment was not ready. The staff has been incredibly welcoming and have made me feel at home. The rooms are clean and cozy! It has the best location near campus as well.

 Report
Helpful?
1Thank Julia B
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We are proud to be a Hilton property, and we know our staff and customer service is the best in...

Atlanta, Georgia
Reviewed 6 days ago NEW

I recently stayed at the Hilton Garden Inn on Cumberland Ave. while in Knoxville over the Thanksgiving holiday. The location is very conveniently located on the University of Tennessee campus and also near the downtown areaand Interstae 40. The facility was very nice and the room comfortable. Because we were there over a holiday when the university was closed, the...

 Report
Helpful?
Thank AtlPhyl
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make our Hilton Garden Inn standout from the rest. We are proud to be a Hilton property, and we know our staff and customer service is the best in...

Nashville, Tennessee
Reviewed 1 week ago

We've stayed here the past couple of years during trips to UTCVM for CE meetings and it's always worked out great. It's within walking distance to the school and to lots of restaurants and bars so once you park the car it's easy to get around without it. But if you need the car at any point during the stay...

 Report
Helpful?
Thank sarahnN2937HD
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We work very hard to provide the best customer service and to make our property the best in...

Florida
Reviewed 1 week ago

We stayed here because of the its location to UTK campus while visiting our son. The staff was very friendly and helpful. The rooms were ok, could have been a little cleaner and parking is a problem. Also, due to the road construction it was very difficult to get around.

 Report
Helpful?
Thank DgHe
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! Training our staff to provide excellent guest service and to maintain a very clean, safe, & maintained facility...

Tampa, Florida
Reviewed 2 weeks ago

Rates are changed a will, without notice! $190 increase in one night, since there was a football game at the college. They don't care about their customers it seem, seems like money is the driving force here

 Report
Helpful?
Thank dee2345678
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We apologize that your experience was not what you expected from Hilton Garden Inn and assure you that...

Nashville, Tennessee
Reviewed 2 weeks ago

Fox News Channel 205 was blocked. No ice machine. No blanket. The morning valet sat inside and checked his cell phone. The older valet on check in was awesome. The hotel has a cheap feel. The Hilton on Church is worth the small $$ difference.

 Report
Helpful?
Thank S2239EMjudithc
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I will be talking to both our Maintenance Department and Valet Manager about...

Memphis, United States
Reviewed 3 weeks ago

The staff was super nice, the location was great since we were there for a University of Tennessee football game. The room was very nice, but a little small. It even included a hot breakfast in addition to the regular free breakfast that is offered at many hotels.

 Report
Helpful?
1Thank W2855RFkathrynm
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We will take your insight about our property to heart, work hard to improve those areas, and continue to build on those things that we are doing successfully! Your continued satisfaction and trust in Hilton...

Atlanta, Georgia
Reviewed 4 weeks ago

Close to stadium and circle park! Gus's and Copper Cellar are just around the corner. Great location for game day. Don't expect privacy, bathroom doors slide and don't stay shut. Mentioned this to the staff but didn't seem to care and apparently all rooms are like this.

 Report
Helpful?
Thank daniallee
Eric H, Assistant General Manager at Hilton Garden Inn Knoxville/University, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We take our survey scores very seriously, and believe that every single Guest is important to us! We apologize that your experience was not what you expected from Hilton Garden Inn and assure you that...

Questions? Get answers from hotel staff and past guests. Ask a question

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (41)
Viewed
View from Room (3)
Viewed
Dining (2)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (1)
Viewed
Room/Suite (8)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (57)
Viewed
Hotel & Grounds (5)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (1)
Viewed
Room/Suite (10)
Viewed
View from Room (2)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Knoxville hotels
0.8 mi away
Hampton Inn & Suites Knoxville - Downtown
0.5 mi away
Four Points by Sheraton Knoxville Cumberland House
0.7 mi away
Holiday Inn World's Fair Park-Knoxville
Show Prices
Show Prices
Show Prices
0.9 mi away
Hilton Knoxville
Hilton Knoxville
#23 of 87 in Knoxville
1,042 reviews
1.0 mi away
Crowne Plaza Knoxville
Crowne Plaza Knoxville
#22 of 87 in Knoxville
489 reviews
1.4 mi away
Knoxville Marriott
Knoxville Marriott
#36 of 87 in Knoxville
506 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Shuttle Bus Service
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!! ... more   less 

Additional Information about Hilton Garden Inn Knoxville/University

Address: 1706 Cumberland Avenue, Knoxville, TN 37916-3002
Location: United States > Tennessee > Knoxville
Price Range: $101 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Knoxville/University 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Kognitiv US Corp, Hotels.com, Odigeo, Travelocity and Priceline so you can book your Hilton Garden Inn Knoxville/University reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn Campus Hotel Knoxville
Days Inn Knoxville
Knoxville Days Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Knoxville/University staff and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Hilton Garden Inn Knoxville/University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors have a good view of the strip . Great for game day people watching.”
 of 5 bubbles georgew388, Sep 14, 2016 | Read review
“Don't pick 606 if you want a good night's sleep. It's next to the elevator.”
 of 5 bubbles Scottygirl329, Aug 22, 2016 | Read review
“Go for the corner suites... especially in our case... King room too small”
 of 5 bubbles ChristyR139, Aug 3, 2016 | Read review
“Great location.”
 of 5 bubbles Kdehetre, Jun 16, 2016 | Read review
“Do not expect and do not assume any consistency with Hilton.”
 of 5 bubbles H8149ZHrichardb, May 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay