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Quality Inn & Suites West Waterpark

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Quality Inn & Suites West Waterpark
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124 Reviews from our TripAdvisor Community

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Showing 122: English reviews
1 review
4 of 5 stars Reviewed July 24, 2016

The hotel was clean and the Wi-Fi work well. The waterpark with my fun if you have small kids but we were looking for a quiet room. If you are to definitely get on the outside of the hotel away from the pool .

Helpful?
Thank John M
Chicago, Illinois
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

This was a very good hotel. The room was decently clean and the breakfast was good. It was a bit loud, as many of the rooms face the pool area. If you stay here, I would recommend trying to get a room away from the pool.

Helpful?
Thank Mark_Traveler1
Berea, Kentucky
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

We came and stayed here as a team for a tournament. Rooms were reasonable and clean. We appreciated the gifts left for our girls. Staff was friendly and helpful. The water park was more for younger kids but our girls still had fun. Also thankful for the laundry room to clean uniforms. All and all my family were happy with... More 

Helpful?
Thank Afamily15
Villa Rica. Ga
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 16, 2016

My wife and I went to Knoxville to visit our grandson and thought it would be fun for him to play at the waterpark in this hotel. The only thing keeping me from rating this facility one step lower is that the waterpark equipment was there. It is good for children three to eight or so but not any older,... More 

Helpful?
Thank Chris H
Level Contributor
4 reviews
1 of 5 stars Reviewed July 11, 2016 via mobile

here do we begin. I have emailed with pictures and called the hotel to speak with the General Manager. I have worked in the hotel industry for 8 years and know what is acceptable in regards for cleanliness for a hotel room. We switched the room we were first in, because there were 3 light bulbs missing (maybe to not... More 

Helpful?
Thank Alicia767
SBray1523, General Manager at Quality Inn & Suites West Waterpark, responded to this review

Thank you for your review. All feedback is welcome, and I do remember speaking with you regarding these issues. Again, please accept my apology as what you experienced is not normal operating conditions. We are an older property, but we strive to maintain our grounds and to continually update our property. I do hope that you would consider us again,... More 

Danville, Illinois, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 4, 2016 via mobile

This a 1 star hotel at best. It was dirty and understaffed. Water park closes at 9 pm and opens at 9 am. The entire hotel smells like smoke. If you are looking to crash for the night it would be fine, but I would not have high expectations as a destination for family fun. With some TLC it could... More 

Helpful?
Thank Adam D
SBray1523, General Manager at Quality Inn & Suites West Waterpark, responded to this review

Thank you for reviewing your recent stay! We try to offer extended hours so that all guests may enjoy our facilities, and also get a good night's rest! We are still working on adding new additions to the property, so stay tuned! Thanks again, and please come back soon. More 

Santa Cruz, California
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 3, 2016 via mobile

We've been driving 8 hours from Virginia, so we wanted to stay near the Interstate. My kids were so excited to find an indoor pool and water park in the hotel. After a long drive, my kids had great fun! Breakfast was standard free breakfast of waffles, eggs, pastries, yet had something new to us...biscuits and gravy. I took a... More 

Helpful?
Thank Christine R
SBray1523, General Manager at Quality Inn & Suites West Waterpark, responded to this review

I am so happy to hear you enjoyed your stay. We do offer a variety of hot breakfast items on our complimentary buffet, and I will be sure to share your comments with my breakfast staff. Please come see us again soon. More 

Austin, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2016

We stayed there for business, but liked seeing all the families enjoying the indoor pool and small waterpark. Lionel, the front desk clerk, was very helpful. He gave us a discount coupon for a wonderful local restaurant, Puleos. The free breakfast was very good, just very crowded with lots of families. Starbucks was within walking distance, which was a great... More 

Helpful?
Thank 2013Texassenior
SBray1523, General Manager at Quality Inn & Suites West Waterpark, responded to this review

Thank you for taking the time to review your stay. Lincoln truly is an asset to our property, and I will be sure to share your comments with him. We are adding additional seating for breakfast on the weekends due to crowding so that all guests may enjoy our buffet. More 

Tampa, FL
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 3, 2016

My daughter picked this hotel because it has a water park for children. There is a water park, a regular swimming pool and a hot tub. We were helping with the baby sitting and the water park kept the two toddlers happy and busy for three days. The staff were all very friendly and helpful and our room and the... More 

Helpful?
Thank KarenFL
SBray1523, General Manager at Quality Inn & Suites West Waterpark, responded to this review

Thank you for your feedback. We are implementing new items on the buffet weekly, and I will definitely keep your suggestions in mind for the future. We have also rolled out our new bedding in most rooms, with the property to be complete by August 1st, 2016. Thank you again and I do hope to see you again soon! More 

Knoxville, Tennessee
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 23, 2016

We have stayed at this hotel several times. For locals, it's perfect for hosting family from out of town with its proximity to just about everything in West Knoxville (including shopping, dining, and entertainment). For road trippers, it's perfect for relaxing and enjoying time out of the car (for adults and kids). We love the waterpark. It is small which... More 

Helpful?
Thank 350brandyh
SBray1523, General Manager at Quality Inn & Suites West Waterpark, responded to this review

Thank you for your review! We are very proud of how far we have come with rennovations, and many exciting changes are on the way! Please come visit anytime! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites Waterpark hotel boasts an on-site water park, featuring a large indoor heated pool, an indoor hot tub and an activity area for kids with slides and spray guns. This Tennessee hotel is minutes from local attractions like the Knoxville Zoo, the Knoxville Convention Center and the Knoxville Museum of Art. A variety of entertainment options and family friendly venues can be found in the surrounding area. Nearby Zuma Fun Center offers miniature golf courses, go-karts, bumper boats, batting cages, an arcade and more. Several retailers can be found in the surrounding area and more than a dozen restaurants are within one mile of the hotel. ... more   less 

Additional Information about Quality Inn & Suites West Waterpark

Address: 317 N Cedar Bluff Rd, Knoxville, TN 37923-4507
Location: United States > Tennessee > Knoxville
Price Range: $79 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites West Waterpark 2*
Number of rooms: 84
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