We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Quality Inn & Suites West Waterpark

View Deal
06/04/2017 06/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Quality Inn & Suites West Waterpark
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

157 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 155: English reviews
Start your review of Quality Inn & Suites West Waterpark
 Click to rate
Reviewed 6 days ago NEW

Plugs (120 ) need to be check, most are wore out. When you plug phones in they may or not charge. My phone only charge to 60 percent. Had to charge it in my truck. I had it plug into the table lamp plug to charge. Other than this all was great.

Thank brewer3003
Melbourne, Florida
Reviewed December 10, 2016

We had a room a couple doors down near the waterpark. It was great to walk a few feet, go down the stairs, and be able to enjoy the hot jacuzzi, and the water slides. Even as a large grown woman i enjoyed acting like a little kid and having fun. The pool looked a little small. There was a...

Thank Crystal M
About Hotel's Favorite Review
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Julian McKelvey...

Reviewed 2 weeks ago

From the website pictures, I was expecting a little bit more. Our room was average and the bathroom was SO SMALL! A lot of the place may be updated but peeling paint and a chipped tub leave a lot to be desired. The breakfast was really good though.

Thank Kmays08
Reviewed 4 weeks ago

The pool was nice but should be open later than 9PM. The front desk staff was nice but gave us keys that did not work. I had to leave my family with all our bags standing in the hallway to go back to the front desk for new keys. When I returned with new keys we walked into a smoking...

1Thank Jb4568
Chattanooga, Tennessee
Reviewed 4 weeks ago

We stayed one night and couldn't have been happier! Clean rooms and property and the water park exceeded our expectations! Staff was very helpful and friendly as well! Will definitely be our go to hotel when we're in the area from now on!

Thank meghanc0819
Reviewed April 1, 2017 via mobile

We had a room on the 1st floor across from the pool and waterpark. Room smelled of mold. My guess is that it is from wet swimsuits on the carpet. Easy resolution would be to tear out the carpet and add tile. Other than that our experience was great. Room was good size for our family of 5. Pool water...

Thank Katie A
Johnson City, Tennessee
Reviewed March 24, 2017

Front desk staff was friendly and quick. We looked at the first room which had stains on the beds and the bathroom hadn't been cleaned. The front desk promptly moved us to another room on the second floor. After examining this room it was worse than the first. The Floor had food scraps under the bed. Behind the nightstand had...

2Thank woodsman8
Knoxville, Tennessee
Reviewed March 16, 2017

Good breakfast they had a wide assortment to choose from. Great swimming facilities but hold your towell they don't bring them out frequently . Poor desk service in the evening. I would recommend a bell to ring for service. My wife wanted to take a bath but we had no plug to stop water and neither did the front desk....

1Thank Ticketem
Reviewed March 13, 2017 via mobile

It was a real fun weekend. Perfect for our grandchildren and grandparents too. It was just right for our young ones and even us adults joined in the slide and getting drenched by the overturning bucket staff was great rooms great our son wants to return with his family

Thank thebrewmaster
Reviewed February 24, 2017

We started with a very negative experience. The room facing the pool courtyard had mold all over the floor probably from the pool moisture. We left immediately and were still charged for the room. After leaving a couple messages, the general manager called back. She was very professional and encouraging. She made sure that my concerns were resolved or addressed...

Thank kyu4232
Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (40)
Room/Suite (14)
Pool/Beach Area (2)
Bathroom (1)
Dining (1)
Other (22)

Management photos: Courtesy of the property manager

All Management Photos (29)
Family/Play Areas (2)
Room/Suite (14)
Hotel & Grounds (3)
Dining (4)
Business Center/Function Rooms (1)
Pool/Beach Area (2)
Other (3)
06/04/2017 06/05/2017
Hotels you might also like...
Travelers also viewed these Knoxville hotels
0.3 mi away
Baymont Inn & Suites Knoxville/Cedar Bluff
0.6 mi away
Best Western Plus Cedar Bluff Inn
2.9 mi away
Comfort Inn & Suites Knoxville West
Show Prices
Show Prices
Show Prices
0.3 mi away
Rodeway Inn & Suites West Knoxville
0.2 mi away
Country Inn & Suites By Carlson, Knoxville at Cedar Bluff
4.8 mi away
Country Inn & Suites By Carlson, Knoxville West
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites Waterpark hotel boasts an on-site water park, featuring a large indoor heated pool, an indoor hot tub and an activity area for kids with slides and spray guns. This Tennessee hotel is minutes from local attractions like the Knoxville Zoo, the Knoxville Convention Center and the Knoxville Museum of Art. A variety of entertainment options and family friendly venues can be found in the surrounding area. Nearby Zuma Fun Center offers miniature golf courses, go-karts, bumper boats, batting cages, an arcade and more. Several retailers can be found in the surrounding area and more than a dozen restaurants are within one mile of the hotel. ... more   less 

Additional Information about Quality Inn & Suites West Waterpark

Address: 317 N Cedar Bluff Rd, Knoxville, TN 37923-4507
Location: United States > Tennessee > Knoxville
Price Range: $83 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites West Waterpark 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Choice Hotels, Priceline, Hotwire, HotelsClick and HotelQuickly so you can book your Quality Inn & Suites West Waterpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites West Waterpark staff and other travelers.
2 questions
Ask a question
Murphy, North Carolina, United States
over a year ago
Atlanta, Georgia

See all questions (2)

Questions? Get answers from Quality Inn & Suites West Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here.”
woodsman8, Mar 24, 2017 | Read review
“Book the outer courtyard rooms if available”
kyu4232, Feb 24, 2017 | Read review
“Very close to restaurants, the mall, and other shopping facilities.”
  • Chair needs to be replaced!
  • Major dust on outlet, should be checked weekly.
  • Bedspread #1 burn holes.
  • Bedspread #2
  • Lamp shade FULL of dust.
Pame_LiaF_12, Feb 15, 2017 | Read review
“Rooms near the waterpark will be loud. But they shut the waterpark down at 9pm.”
Jester122, Feb 13, 2017 | Read review
“Ask to NOT be near the rear door that slams all the time.”
873jefn, Jan 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$72* /night
View Deal
View all 10 deals
Prices are for 1 room, 2 adults
Change dates