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Embassy Suites by Hilton Knoxville Downtown

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507 South Gay St, Knoxville, TN 37902
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (32)
Room & Suite (18)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 100 hotels in Knoxville
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Embassy Suites by Hilton Knoxville Downtown, a unique and modern hotel in a historic setting. Our prime location is less than two miles from the convention center, top attractions, dining and University of Tennessee Knoxville, ideal for business travelers, football fans and leisure guests. Play TopGolf with friends and coworkers at TopGolf Swing Suite, located off the lobby. Spread out in our modern suites, complete with two large HDTVs, a sofa bed and free WiFi. Each two-room suite features a spacious living room and private bedroom, a mini-fridge, microwave, coffeemaker and spacious dining area/work desk. Discover a taste of the South at our award-winning restaurant, Knox Mason, serving seasonal menus with a focus on hyper-local ingredients. Enjoy beautiful views of the Tennessee River from our rooftop bar, serving tapas and a wide selection of beer, wine and cocktails. When you need a pick-me-up, stop by our KBrew coffee shop for specialty beverages and bagels.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Golf course
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Rooftop pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Hotel links
Special Offer:Price Match Guarantee
122Reviews1Q+A10Room tips
Traveler rating
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Popular mentions
Betsy M wrote a review Oct 11
16 contributions1 helpful vote
I have stayed at a lot of hotels in downtown Knoxville and this is definitely my new favorite place to stay!! It certainly helps that it is brand new but the location, rooms, view and rooftop bar definitely help. I will definitely book again… and again!
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Self Parking is the Church Street Garage - it is a great option to valet.
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Response from Shawna Tyree, Revenue Management at Embassy Suites by Hilton Knoxville Downtown
Responded 1 week ago
We here at the Embassy Suites by Hilton Knoxville Downtown are glad you have chosen to stay with us when you come to our area. Thank you for your good review and we look forward to hosting you again.
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chem_dr wrote a review Aug 2021
Tennessee142 contributions156 helpful votes
Hotel's Favorite
Selected this property to enjoy the rooftop pool and bar area. It did not disappoint! All of the staff were gracious and helpful. The view from the rooftop was amazing and relaxing. We grabbed dinner from CJ's Tacos on the Mezzanine and their service and food were excellent. Our suite was clean and fresh with pristine linens (always a plus). We would definitely return
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Self-parking is available in State Street Lot. It's a short walk across a breezeway to the hotel.
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Response from Shawna Tyree, Revenue Management at Embassy Suites by Hilton Knoxville Downtown
Responded Aug 20, 2021
We here at the Embassy Suites by Hilton Knoxville Downtown are glad you found time to enjoy our amenities. Thank you for such a good review and we look forward to your next visit.
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Msb1971 wrote a review Oct 9
Cookeville, Tennessee2 contributions
This hotel was beautiful. The lobby was gorgeous. Breakfast was amazing. It was served by team members and felt safe. The suite was beautiful. Every employee we met was friendly and enthusiastic. Great location in downtown Knoxville.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from RICHARD KNIGHT, Other at Embassy Suites by Hilton Knoxville Downtown
Responded 2 weeks ago
Thank you so much for the kind words! We pride ourselves in providing exceptional accommodations, along with outstanding customer service! Thank you for staying with us, and we look forward to seeing you again soon on your next trip to Knoxville!
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IslandMan19 wrote a review Oct 8
Cleveland, Tennessee18 contributions1 helpful vote
First time at this Embassy Suites in Knoxville.close to the Tennessee Theater where we going to see Earth Wind and Fire. The rooftop bar was really nice. The breakfast was very nice plenty of options. The staff for breakfast was very accommodating. The hotel was centrally located downtown will definitely stay there again.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from RICHARD KNIGHT, Other at Embassy Suites by Hilton Knoxville Downtown
Responded 2 weeks ago
Thank you so much for the kind words! We pride ourselves in providing exceptional accommodations, along with outstanding customer service! Thank you for staying with us, and we look forward to seeing you again soon on your next trip to Knoxville!
Read more
WinstonTX wrote a review Oct 7
Nashville, Tennessee37 contributions14 helpful votes
Exceptionally great experience. Great location. Great rooms: spacious, clean and look brand new. Staff was pleasant and accommodating, especially the breakfast team. I have stayed in many places in Knoxville, and I think this is probably the best hotel in town. Well done.
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Date of stay: October 2021Trip type: Traveled on business
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Response from RICHARD KNIGHT, Other at Embassy Suites by Hilton Knoxville Downtown
Responded 2 weeks ago
Thank you so much for the kind words! We pride ourselves in providing exceptional accommodations, along with outstanding customer service! Thank you for staying with us, and we look forward to seeing you again soon on your next trip to Knoxville!
Read more
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PRICE RANGE
$143 - $273 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
176
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Frequently Asked Questions about Embassy Suites by Hilton Knoxville Downtown
Which popular attractions are close to Embassy Suites by Hilton Knoxville Downtown?
Nearby attractions include East Tennesse Historical Society (0.06 miles), Tennessee Theatre (0.08 miles), and Market Square (0.1 miles).
What are some of the property amenities at Embassy Suites by Hilton Knoxville Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
What food & drink options are available at Embassy Suites by Hilton Knoxville Downtown?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Embassy Suites by Hilton Knoxville Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Knoxville Downtown?
Conveniently located restaurants include Yassin's Falafel House, Chesapeake's Downtown, and Stock & Barrel.
Are there opportunities to exercise at Embassy Suites by Hilton Knoxville Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is Embassy Suites by Hilton Knoxville Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Knoxville.
Are any cleaning services offered at Embassy Suites by Hilton Knoxville Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Knoxville Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Knoxville Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Embassy Suites by Hilton Knoxville Downtown?
Many travelers enjoy visiting James White Fort (0.4 miles), Mabry-Hazen House (1.0 miles), and Crescent Bend House & Gardens - Armstrong-Lockett House (2.0 miles).