The Tennessean
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About
#4 of 100 hotels in Knoxville
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.6
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English
Location
83Good for walkers
Grade: 83 out of 100
39Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
531 Henley St., Knoxville, TN 37902
Getting there
Rental CarsSee rental cars from $19/day
556Reviews7Q+A73Room tips
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Traveler rating
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Service at this hotel is impeccable!! They arranged anything we needed, including their internal transportation and transportation to the airport. Our room was very clean and well appointed. Exciting to have service that even surpasses Ritz Carlton's I have stayed in!!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I spent 4 very pleasant nights at The Tennessean last week while in Knoxville for our son's wedding. The hotel is relatively new and conveniently located downtown near the Convention Center and Sunsphere. The room was quiet and the beds comfortable. The hotel is nicely decorated with art work that has to do with the Tennessee River. The best thing about this hotel was the staff. We were impressed with their friendliness from the moment we arrived. The guys at the Valet stand were helpful with unloading and loading the car. We never had to wait more than 5 minutes for them to retrieve it when we needed it. They also offer a black car shuttle to the downtown area which was handy. Hannah in Reception checked us in smoothly and gave us all the information we needed about the hotel and the room. Whenever we departed or returned from an outing, Ed was there to greet us with special treats. We ate breakfast each morning in The Drawing Room where Rencey and Josh took good care of us. We highly recommend this hotel for your next visit to Knoxville.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+tennesseanhotel@thesocialstation.com, General Manager at The Tennessean
Responded 3 weeks ago
Thanks for sharing this lovely review, rhbushmd! Were thrilled to hear you enjoyed your stay at The Tennessean. Its our pleasure to accommodate you and we appreciate your praise. Hannah, Ed, Rencey and Josh are excellent members of our team. They always goes above and beyond for our guests. You can see why we love having them here so much! Were looking forward to sharing another amazing experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel. Great location as it was close to University of Tennessee and to Market Square. The only problem was the room housekeeping wasn’t up to par. We had hairs in our shower and the vacuum seemed to some spots. We only had 1 water glass, 1 coffee cup, and there was water in the Keurig when I went to make coffee. Ugh. We skipped making coffee and went downstairs to order coffee from the coffee shop. Not up to expectations given the price.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+tennesseanhotel@thesocialstation.com, General Manager at The Tennessean
Responded 4 weeks ago
Thank you for sharing your feedback regarding your recent stay. Its great to hear that you appreciated our beautiful hotel and enjoyed our prime location being close to the University of Tennessee and Market Square. However, we are disheartened to learn that the housekeeping in your room was not up to the standard we strive for. We deeply apologize for the inconvenience you faced due to issues with cleanliness. Additionally, we understand that the shortfall in the number of water glasses and coffee cups added to your dissatisfaction. Rest assured, we take this feedback seriously and will address these matters with our housekeeping team to ensure such instances are not repeated. We are pleased that you were able to visit our coffee shop downstairs, and we hope that you enjoyed the coffee and service there. Our goal is to provide an exceptional experience for our guests, even when challenges arise. We understand that the issues you encountered during your stay impacted your overall satisfaction, especially given the price of our accommodations. Once again, we apologize for the inconveniences you experienced and hope that you will give us another chance to demonstrate our commitment to excellent service and hospitality on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Love this hotel and area. The staff is so polite and remembers you by name. Hotel is clean and has everything you need. Our Executive King King had 2 kings beds, a sitting area and a huge bathroom with 2 showers. The hotel is connected to the Marriott (indoor and outdoor). Walking distance to Market Sqiare, Gay Street and World's Fair Park. There is some homelessness, but it wasn't overbearing. So many things to do and see. Hiking also nearby. We went to Ijams. Beautiful!!! Love this area. Hotel will shuttle you within 3 miles which was a true bonus!! The only downside is that taxes are 26.5% But we loved the area so much that it was worth every penny!
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+tennesseanhotel@thesocialstation.com, General Manager at The Tennessean
Responded 4 weeks ago
Thank you for the wonderful review, PShall! Its outstanding your time at The Tennessean was so fantastic! Were thrilled you enjoyed our friendly staff so much. We strive for excellence and your praise for our cleanliness and prime location lets us know were doing our job! We cant wait to see you again soon so we can share another amazing experience with you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is clean and the rooms are nice . They only offer valet parking and when you need your car you have to wait . At very busy times they only have one person working . That person cannot keep up with people coming and going . For a luxury hotel it is ashamed that they do not hire enough staff .
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+tennesseanhotel@thesocialstation.com, General Manager at The Tennessean
Responded Apr 21, 2023
Thank you for the 4/5 review! Its excellent you enjoyed your time with us so much! Were delighted you appreciated our cleanliness and rooms. We care deeply about the happiness and satisfaction of our guests so well address your concerns regarding our valet service with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are excellent, however the mattresses are extremely soft and not supportive. There was a somewhat fatal flaw in the design of of the blackout shades in that light comes right in over the top of them, negating some of the benefit, and the light outside is quite bright. If you like a dark room, it's a bit tough. I enjoyed the signature fragrance of the lobby, but my wife found it antiseptic and unpleasant - to each his own.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from reviews+tennesseanhotel@thesocialstation.com, General Manager at The Tennessean
Responded Mar 14, 2023
Thank you for taking the time to share your review with us, aleko125. Were glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. Well make sure to communicate your feedback to our team. Were looking forward to sharing an even more pleasant experience with you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a beautiful stylish place, perfectly situated near the convention center, downtown restaurants and museums. The hotel even operates a car service - free of charge - to nearby locations for guests feeling lazy or wishing to drink. All staff was super helpful and friendly, and we thoroughly enjoyed our stay. We definitely recommend it and would love to come back. Knoxville as a whole was a delightful surprise and the hotel was no exception.
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A K, General Manager at The Tennessean
Responded Feb 25, 2023
Thank you for sharing with us, taliyekutiel! We're delighted to hear you had a fantastic time with us at The Tennessean. We're so glad you enjoyed our convenient location, kind staff, and amenities so much. We strive to provide our guests with the most enjoyable time possible, so this is wonderful to hear! It sounds like you had a relaxing time with us. Please come visit us again in the near future for another lovely experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for the close proximity to the convention center, which worked out great. It's also within walking distance of UTK. The room was spacious, and the shower was huge. If you're tall, you will love the height of the shower head. I liked the little detail of having a foot bar in the shower for shaving your legs. A tip would be for them to add an eye-level wall hook for your dop kit to avoid hanging it on their vanity light fixture. Their floor-to-ceiling drapes did a great job keeping out the early morning sun. The mattress was too soft for me, but if you love sinking into the bed, you'll be in luck. The cleaning crew replenishes the water in the mini-fridge daily. There's a super convenient coffee place in the lobby that's open until 2 pm. It never had a line. There are two restaurants on the property. We also ordered from Postmates one night, which couldn't have been easier to grab from the driver in the valet area. All in all, it was a great experience. I would recommend it to my friends, for sure.…
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: There is a restaurant row with plenty of dining options within walking distance of the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A K, General Manager at The Tennessean
Responded Feb 24, 2023
Thanks for the great review, Christine! It's wonderful you enjoyed your stay at The Tennessean so much! We strive for excellence so we're thrilled you appreciated not only our perfect location and spacious rooms, but also our efficient housekeeping and great amenities! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A delightful visit! The Drawing Room: service and food/drinks are always top notch. Cocktails in the evening and breakfast overlooking Worlds Fair Park. Rooms: nice, clean, large bathrooms, and outlets right where you want them. Comfortable beds. Service: everyone from the valet to the waitstaff to the front desk are very accommodating and friendly!
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Book during off peak (non-football) times for great rates.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A K, General Manager at The Tennessean
Responded Feb 18, 2023
Thanks for the review, Mcdonq. It is amazing to hear that you enjoyed your stay with us at The Tennessean! We are so happy to learn that you enjoyed The Drawing Room, and that you found your room to be to your liking. We appreciate your feedback on our team and will be sure to pass along the kind words. We hope to see you again on your next visit to Knoxville!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to highlight the warmth and hospitality of the Tennessean - particularly the Drawing Room, the cozy, living-room style gathering spot for breakfast, with its huge picture window and comfortable leather chairs. I can't say enough nice things about the warmth and professionalism of the staff. Eliana, Josh, and Amber made both of the mornings so comfortable and special. Breakfast tea was beautifully presented: white ceramic teapot with the Tea Forte leaf peeking out the top. The breakfast sandwich and the parfait were both delicious. Highly recommend the Drawing Room at the Tennessean - and hope management recognizes how lucky they are to have staff as accomplished and gracious as Eliana, Amber, and Josh.
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Date of stay: January 2023Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from A K, General Manager at The Tennessean
Responded Jan 31, 2023
Thanks for sharing the excellent review with us! We're so glad that you had an exceptional experience at The Tennessean from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Thank you again for taking the time to leave your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$211 - $315 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
82
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Frequently Asked Questions about The Tennessean
Which popular attractions are close to The Tennessean?
Nearby attractions include East Tennesse Historical Society (0.3 miles), Market Square (0.3 miles), and Knoxville Museum of Art (0.1 miles).
What are some of the property amenities at The Tennessean?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Tennessean?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Tennessean?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Tennessean?
Conveniently located restaurants include Chesapeake's Downtown, Yassin's Falafel House, and The French Market Creperie.
Are there opportunities to exercise at The Tennessean?
Yes, guests have access to a fitness center during their stay.
Is The Tennessean located near the city center?
Yes, it is 0.05 miles away from the center of Knoxville.
Are any cleaning services offered at The Tennessean?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Tennessean?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Tennessean offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.