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    MainStay Suites

    144 Merchant Dr, Knoxville, TN 37912-3501
    +1 855-849-1513
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    12/25/2017 12/26/2017
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    $71
    $71
    $71
    Traveler (44)
    Room & Suite (34)
    Dining (4)
    Overview
    • Excellent51%
    • Very good32%
    • Average11%
    • Poor2%
    • Terrible4%
    Travelers talk about
    “front desk” (50 reviews)
    “cracker barrel” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Fitness center
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from MainStay Suites
    Special Offer: Choice Privileges Points
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (384)
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    71 - 75 of 382 reviews

    Reviewed March 17, 2017

    I was in room 508 and this room needs lots of attention!!!! I asked to be moved and went to 321 this room is exceptional!!!! However the microwave does not work. And there was a child that had a very large dog in the hallway...More

    Thank Kjnae08
    Reviewed March 17, 2017

    Nice and clean I would stay here again the staff was very nice and the rooms were nice and big plenty of space and I love the fact that it had a balcony and a full refrigerator plus a a dishwasher and closet

    Thank nkekebo34
    Reviewed March 2, 2017

    I was looking for a cheep hotel just to sleep. When I walked in it was clean and Britney was pleasant and just as charming as you can get. My room was clean and there was a full size refrigerator and toaster, not expected, not...More

    Thank W24IPrichardh
    Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded March 3, 2017

    Thank you for taking the time to complete our online service. Your positive feedback will be shared with all our staff and I will pass your comment on to Britteny. We hope to see you again in the future. Kim

    Reviewed March 2, 2017

    Hotel was convenient for my trip, but for some unimaginable reason I was put on floor 3 where all construction was occurring. They don't understand that dust is apart of construction even if room is not rented for the night. Need to go in every...More

    Thank oldchannel
    Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded March 3, 2017

    Dear Oldchannell, Your survey was sent to Mainstay Suites, Knoxville on Merchant Drive. I do believe it was for the wrong location because we do not have any construction going on at our location. If we are the location you stayed at please contact me...More

    Reviewed February 20, 2017

    As snowbirds, we travel south every fall. We used to either drive straight through or do a one night layover. We now take two nights on the road. This has been an ideal stopping spot for us. The location is wonderful ( just off x-way)....More

    1  Thank michbird
    Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded March 3, 2017

    Thank you for taking the time to complete our online survey. We greatly appreciate your positive feedback and will be sharing your comments with all of our staff. Hope to see you again in the future. Kim

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    507 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $82 - $109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Knoxville
    • #21 Romantic Hotel in Knoxville
    • #23 Family Hotel in Knoxville
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 86
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Choice Hotels, Hotels.com, Hotwire, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your MainStay Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    Add Photo Photos
    Traveler (44)
    Room & Suite (34)
    Dining (4)
    Hotel & Grounds (48)
    Bathroom (4)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 87 hotels in Knoxville
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    .34 miles away
     
    Crowne Plaza Knoxville
    569 reviews
    4.04 miles away
     
    Best Western Knoxville Suites
    507 reviews
    .27 miles away
     
    Nearby Restaurants
    Puleo's Grille
    443 reviews
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    FullService BBQ
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    Monterrey Mexican Restaurant
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    .17 miles away
    El Chico
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    Nearby Attractions
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    Fountain City Park
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    Ask a question
    Questions & Answers
    Dadams087
    July 28, 2017|
    AnswerShow all 3 answers
    Response from MainstaySuitesTN565 | Property representative |
    Our checkout time is at 12:00 PM
    0
    Votes
    jillsb201
    September 8, 2015|
    Answer
    Response from MainstaySuitesTN565 | Property representative |
    Ranges from day to day depending on our occupancy. But a rough rang is between 79-139 dollars depending on room type and legth of stay.
    0
    Votes
    Richard S
    September 8, 2015|
    AnswerShow all 6 answers
    Response from MainstaySuitesTN565 | Property representative |
    Yes, $15 per day up to $75. That is our maximum amount charged per pet. Also, 25lbs is our pet weight limit.
    0
    Votes
    Room Tips
    "Redo the shower and make it more handicap accessible as well as safer. Also the full size refrigerator at..."
    Read review
    "Pet friendly hotel"
    Read review
    "Not close enough to walk to downtown."
    Read review
    "Bring your cleaning supplies and breakfast, you're going to need them."
    Read review
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