We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

MainStay Suites Knoxville

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
MainStay Suites Knoxville
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

279 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 277: English reviews
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 1 night only; because we were traveling through the state. We had such a pleasant experience that we actually wanted to spend another night but time did not allow us to enjoy it for another night. We found this hotel in the interstate highway hotel discount book at a rest area. The coupon was for $64.... More 

Helpful?
Thank 2006rb
Mason, OH, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice property, nice room, and great breakfast with eggs, sausage, cereals, fruit, waffles, yogurt, etc. Clean and pleasant to stay at. Easy access from the interstate, just north of Downtown. Places to eat at this exit, including Starbucks.

Helpful?
Thank Ralph N
Leesburg, Virginia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 20, 2016

We spent 3 nights here with a possibility of a return stay on our way home. Room was clean and comfortable. The girl who checked us in was friendly and helpful. Once we asked for directions and after trying to help us, went and printed out directions for us without us even asking. When we asked for extra coffee pods,... More 

Helpful?
Thank Carol E
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Dear Carol E, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We will be looking into improving our... More 

Smiths, Alabama
2 reviews
1 of 5 stars Reviewed July 16, 2016

Beds uncomfortable for all 5 people, bathrooms were mildew and stunk like it. The entire 3rd floor smelled like mildew when you got off of the elevator.Over priced and breakfast was not good. Horrible

Helpful?
Thank cavsc0ut2016
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016

Henry, the front desk associate was very helpful with our reservation. He made the process simple and easy. The room was great. Wifi worked. We did not have any issues. It was quiet and had hot water for the shower. We had to check out early for our flight and Henry made us miso soup. Never had that at a... More 

Helpful?
1 Thank auv718
Ocala, Florida
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 18, 2016

This is the second year I have visited this site while passing through, and both stays have been exceptional. The outside is attractive, the employees at the front desk are personable and efficient. These two facts make a visitor feel comfortable about checking in. The room was spacious. clean, and well laid out, with even a small two burner range... More 

Helpful?
Thank Colleen M
Elizabethton, Tennessee
2 reviews
5 of 5 stars Reviewed June 7, 2016 via mobile

Love the place. The rooms are big & accommodating. The staff are excellent and the breakfast is super. I have stayed here many times & always plan to stay here whenever I'm in Knoxville.. The location is located close to many good places to eat & Just a skip away from everything that you might want to do...

Helpful?
Thank probin96
Mobile, Alabama
2 reviews
5 of 5 stars Reviewed June 2, 2016

My husband and I were in town to visit friends from Japan. We called ahead to notify the staff that we would have a super late check-in (3:00am). When we arrived the check-in process took less than 3 minutes. We got to our room on the third floor and it was amazing, everything was fresh and clean. The hotel has... More 

Helpful?
Thank Erica L
Houston, Texas
2 reviews
3 of 5 stars Reviewed May 29, 2016

This is not a modern or luxurious hotel. The room was a bit musty and old, yet clean enough. The walls are not sound proof inside or outside. The staff was friendly - & accommating. The complementary breakfast was ok. If you don't plan to spend much time in the room, this is a great place to stay. Very central... More 

Helpful?
Thank erikasw123
Nashville, Tennessee
1 review
5 of 5 stars Reviewed May 16, 2016

My wife and I had decided to book a room at this hotel because of the convenience of location and the excellent reviews. We were coming to Knoxville to attend a friends daughter's college graduation a couple days ago and intended to spend the weekend. The room was nice and spacious, clean and met all our expectations, and included a... More 

Helpful?
Thank PlanetTraveller60
Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (32)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (2)
Viewed
View from Room (2)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (7)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (3)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Knoxville
0.3 mi away
Comfort Suites Knoxville
Comfort Suites Knoxville
#26 of 87 in Knoxville
4.0 of 5 stars 241 reviews
0.3 mi away
Sleep Inn North Knoxville
Sleep Inn North Knoxville
#38 of 87 in Knoxville
4.0 of 5 stars 185 reviews
0.2 mi away
Quality Inn Merchants Drive
Quality Inn Merchants Drive
#47 of 87 in Knoxville
4.0 of 5 stars 160 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Clarion Inn Knoxville
Clarion Inn Knoxville
#39 of 87 in Knoxville
3.5 of 5 stars 154 reviews
0.2 mi away
BEST WESTERN Knoxville Suites
3.3 mi away
Comfort Inn Knoxville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 

Additional Information about MainStay Suites Knoxville

Address: 144 Merchant Dr, Knoxville, TN 37912-3501
Location: United States > Tennessee > Knoxville
Price Range: $82 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Odigeo, Orbitz, Expedia, Priceline, Choice Hotels, Hotels.com and Travelocity so you can book your MainStay Suites Knoxville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#25 Family Hotel in Knoxville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay