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All reviewsfull size refrigeratorfront deskcracker barrelroom was cleanyogurtgreat place to staychoice hotelshot waterbiscuitsstaff was friendlyshort drivefootball gamewould stay here againcontinental breakfastgreat roomknoxville areathe breakfast area
We really enjoyed our stay at this hotel. The room was really nice, clean, & set up very well. the hotel is conveniently located right off of the interstate so you don't have to travel far. The hotel is also not far from Pigeon Forge...More
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded 3 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More
Se stayed at the hotel for 2 nights and will definitely stay again. Perfect location near champus, coveniently located by tge highway, with restaurants within walking distance. Room was large and clean. Front desk staff very professional (thank you Mrs Kim for the Mother's Day...More
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded 4 weeks ago
Thank you for completing the online survey. Your feed back is very important to us. It is always a pleasure to receive positive feedback and I will be sharing your kind words with all of out staff. Thank you again for choosing out hotel and...More
Many complained about not having hot water in the morning for the showers/ I found breakfast ok but I don't eat biscuits and gravy which were not that great. Rooms would of been nice for a long stay because of the kitchen set up. Plenty...More
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded May 14, 2018
Thank you for completing the online survey. I do apologize for the the inconvenience you experience with the hot water and our complimentary breakfast during your recent stay with us.We have fixed the issue with the hot water. Thank you for your feedback and we...More
Out of 47 folks staying here we had very few issues on first visit & less issues on return stay. Over all issues were corrected by staff & it was a good place for an overnight stay. Staff very friendly. Breakfast selections was ok.More
Thank Diane C
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded May 8, 2018
Thank you for completing the online survey. We do apologize for any inconvenience we may have created. I am so glad that we were able to fix the issues that your group had. Thank you for staying with us and we hope to see you...More
After a very long drive to see a friend nearby, it was quite a pleasant surprise to find such a spotlessly clean, large, and comfortable efficiency at this hotel. The only thing missing was a mint on the pillow.
1 Thank daniel0931
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded April 26, 2018
Thank you for taking the time to complete the online survey. Your kind words are greatly appreciated. We will use your feedback on the mint on the pillow..
Thank you for choosing our hotel and we hope to see you again in the future