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MainStay Suites

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Traveler (51)
Room & Suite (51)
Dining (4)
Overview
Hotel website
144 Merchant Dr, Knoxville, TN 37912-3501 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
2.5 Star accommodation
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Rooms
Nov 4Nov 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (412)
Filter reviews
410 results
Traveler rating
198
129
52
12
19
Traveler type
Time of year
LanguageEnglish
198
129
52
12
19
Show reviews that mention
All reviews front desk cracker barrel full kitchen room was clean yogurt choice hotels an extended stay biscuits hot water staff was very friendly continental breakfast would definitely stay here again great room booked this hotel a great stay king room restaurants and shopping
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1 - 5 of 410 reviews
Reviewed 3 days ago via mobile

First the good which is tied to a warning. We booked a room on Expedia and the day prior one of the hotel staff called me to confirm that I wanted a smoking room, which I didn’t. She went on to say that the 3rd...More

Thank Falconfixer86261
Response from mainstayknoxville, Hotel Manager. at MainStay SuitesResponded 2 days ago

Hello Guest, Thank you for taking the time to tell us about your experience at the Mainstay Suites,Knoxville. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. But do appreciate...More

Reviewed 5 days ago via mobile

The couple of rooms we viewed were malodorous. The sofa beds looked worn and unappealing. We were surprised that it was ranked so well on Trip Advisor. Positively, we can say that they canceled our 8 day reservation and gave a refund without any hassle.

Thank TB_Rays_fan_NJ
Response from mainstayknoxville, Hotel Manager. at MainStay SuitesResponded 2 days ago

Hello Guest, Thanks for being at the Mainstay Suites, Knoxville and the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again, Sincerely, Hotel Manager.

Reviewed September 9, 2018 via mobile

Stayed at this hotel this past weekend for the Vols home opener, the staff was very nice and the my room had a cook top and full fridge and the bed was so relaxing compared to my bed at home... they offer rides to the...More

Thank James W
Response from mainstayknoxville, Hotel Manager. at MainStay SuitesResponded September 12, 2018

Dear Guest, Thank you for staying at the Main Stay Suites,Knoxville and for the nice review. We are overwhelmed to see that you liked the stay and also enjoyed the amenities. You are one of our privileged guests and we are proud to serve you....More

Reviewed August 29, 2018 via mobile

Affordable and close to the airport, Mainstay is an ideal place for an extended stay. Front desk staff were gracious and helpful. The room was clean and very accommodating with a full kitchen, sofa, and comfortable bed. Three restaurants are located close by and one...More

1  Thank drwoo
Response from mainstayknoxville, Hotel Manager at MainStay SuitesResponded August 30, 2018

Dear Guest, Greetings from the Mainstay Suites Knoxville. We are really glad to hear that you have enjoyed your time with us so much. As we emphasis on personal service and individual guest approach, we are happy to see you highlighting your good stay as...More

Reviewed June 30, 2018

We came to this hotel, after leaving another hotel in what seemed to be a shady part of town. When I asked the front desk for a room, they quoted me a better price than I found online, and even let me look at the...More

Thank Stormy M
Response from Guest S, Manager at MainStay SuitesResponded July 30, 2018

Thank you for completing the online survey. Your feedback is very important to us. I have went over the issues you encountered with our housekeepers to assure that none of our future guest experience any of these issues. We do apologize for any inconvenience during...More

View more reviews
About
Description
Stay longer for less at the MainStay Suites extended stay hotel in Knoxville, TN, ideally located off Interstate 75 and less than four miles from downtown Knoxville. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
86
Price range
$80 - $207 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Knoxville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
86
Price range
$80 - $207 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Knoxville
Photos
Traveler (51)
Room & Suite (51)
Dining (4)
Business Center & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 301 nearby attractions
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Questions & Answers
Ask a question
Dadams087
July 28, 2017|
AnswerShow all 3 answers
Response from Guest S | Property representative |
Our checkout time is at 12:00 PM
0
Votes
jillsb201
September 8, 2015|
Answer
Response from Guest S | Property representative |
Ranges from day to day depending on our occupancy. But a rough rang is between 79-139 dollars depending on room type and legth of stay.
0
Votes
Richard S
September 8, 2015|
AnswerShow all 6 answers
Response from Guest S | Property representative |
Yes, $15 per day up to $75. That is our maximum amount charged per pet. Also, 25lbs is our pet weight limit.
0
Votes
Room Tips
"Rooms were great loved the balcony. "
clarice438
May 10, 2018
Read review
"Bring a mint."
daniel0931
Apr 22, 2018
Read review
"Very clean "
SirJasonCutz
Apr 4, 2018
Read review
"Get a room not facing the freeway if you want quiet."
michiganbeachflower
Mar 15, 2018
Read review
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