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Holiday Inn Express Knoxville Strawberry Plains

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Holiday Inn Express Knoxville Strawberry Plains
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208 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Knoxville Strawberry Plains
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Showing 208: English reviews
Johnson City, TN
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 5, 2013

We stayed just one night in a standard king room. Check in was quick and easy. Front desk lady was very sweet and polite. I loved the paint, furniture and large flat screen TV. Bed, not so much. Too firm for me, but others like a firm bed. There was a negative though, kindof a small one. Out of all... More 

Helpful?
Thank AllSunshineAndRoses
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. We would also like to thank you for all the nice things you mentioned about our hotel and hope we will be able... More 

Indianapolis, Indiana
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 28, 2013

Fantastic location. Convenient to Gatlinburg and Knoxville. Very quiet. Indoor pool is great. We arrived early in the evening and were able to enjoy the pool all to ourselves, loved the opportunity to have a relaxing evening. Small area off the lobby has a big TV and comfy couches for guests. Hotel staff very casual and professional. You will feel... More 

Helpful?
Thank Ace17
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We love to make our guests feel "welcome" here at the Holiday Inn Express Knoxville Strawberry Plains. Thank you so much for your nice review and we hope to see you again soon. More 

Morristown, Tennessee
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed January 16, 2013

Well lets see, where do I start? I stayed here a few nights ago due to bad weather in the area and I must say that I was disappointed. We are priority club members (not that it matters at this hotel) Upon arrival I was not greeted by the front desk. It was clear that he wanted to be somewhere... More 

Helpful?
Thank love2travel55217
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. I always utilize feedback like yours for staff training purposes and will make certain our team understands that such treatment of guests will not be tolerated! Please know your comments are taken very seriously and will be acted upon immediately. More 

Lombard, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2013

This is a great facility in a great location. My husband, cocker spaniel and I have stayed here around 10 times on our trips to North Carolina. The rooms are clean and well appointed with comfortable beds. They ARE pet friendly, they don't just say they are. It is very clean and quiet and the breakfast is very good. The... More 

Helpful?
Thank Linda S
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

 We always enjoy hearing from our return guests! Thank you for posting such a pleasant review. More 

Washington DC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 27, 2012

We stayed here for a night while traveling. We had an above average experience with this Holiday Inn Express. It started with the night clerk going above and beyond making us feel welcome and giving us a military discount we didn't know applied. Our room was very clean and comfortable. One major drawback: the shower in the morning was cold,... More 

Helpful?
Thank LilDuder
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for taking the time to discuss the disappointment you experienced during your stay at our hotel. Your feedback is essential to our future success! Unwelcome problems can always arise, but our goal is to have them addressed promptly by staff members so our guests are not inconvenienced. Cold shower water is certainly a frustrating issue and we regret... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 27, 2012 via mobile

Equal distance between Knoxville and Sevierville exit in Hwy 40. Three major gas stations with respective markets; a Waffle House and Outback Rest across the street. Very clean, QUIET and friendly staff. Had bad experience with a [female] front desk employee, but supervisor took care of it [and apologized] next day. Rooms are not huge but comfy enough. This is... More 

Helpful?
1 Thank Salvarez1957
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Here at the Holiday Inn Express Knoxville Strawberry Plains are very glad to hear that we will become your "headquarters" for our frequent visits to the area. Thank you for taking the time to post such a nice review. ! More 

Nashville, Tennessee
Level Contributor
162 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed November 21, 2012

stayed 2 days on a business trip to the area and was not diasappointed. Location is west of Knoxville and has good access to the interstate and places to eat. Property is clean and staff was friendly and helpful. Breakfast was standard fare and filling. Internet reception was good.

Helpful?
1 Thank UTCFan
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Taking the time to give us such a nice review is greatly appreciated here at the Holiday Inn Express Knoxville Strawberry Plains. We hope to see you again when you travel back to Knoxville. More 

Birmingham, AL
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed November 10, 2012

This should be the standard for all HI Expresses. We have stayed several times, always a rather late arrival, but check in is quick. The whole place is clean and everyone is friendly. Breakfast is well stocked and we never feel rushed. The rooms are always in top notch condition, including the linens. Convenientally located.

Helpful?
Thank NeccoQueen
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We are glad to hear how much you liked our hotel the Holiday Inn Express Knoxville Strawberry Plains and look forward to hosting you again in the future. More 

Memphis, Tennessee
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 5, 2012

I enjoy staying at this hotel. Its right off of the expressway and there are some good restaurants in the area. Easy to get on the expressway to head to Gatlinburg or back to Knoxville. Hotel staff are very pleasant. On our last visit the front desk person even offered to take family pictures for us so no one had... More 

Helpful?
Thank loretta1012
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for taking the time to compliment our staff here at the Holiday Inn Express Knoxville Strawberry Plains. Our associates pride themselves on providing excellent guest service. Your review will certainly be shared with them. Thank you. More 

Plymouth, MI
Level Contributor
163 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed October 24, 2012

Easy on/off I 40. Good staff. Very friendly. Great cookies. Easy check in. Across street from Outback Steak House, Waffle House, & Ruby Tuesday. Clean rooms & very nice lobby.Food to purchase--lean cuisine type items that can be warmed in your in room microwaves. Nice touch.

Helpful?
Thank Teachall
Traveler1Tampa, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

 We are pleased to hear you enjoyed the cookies during your stay with us and would like to thank you for such a nice review. Please return often! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express-Knoxville East, Strawberry Plains.The perfect blend of friendly meets functional and corporate meets comfort at this Knoxville hotel.Whether you need to be near the University of TN for every Volunteer Football game; in the Great Smoky Mountains for hiking, biking and a trip to Dollywood; or near the Forks of the River Industrial Park for a busy work week; the Holiday Inn Express-Knoxville East will keep you close and convenient without being in the crowded city. Our location off I-40, Exit 398, will also give you easy access to all the attractions in Gatlinburg, the car shows in Pigeon Forge, and give you a direct route to all the Nascar races in Bristol that you can handle.We know you will 'Stay Smart' while using our 24 hour fitness center and the heated, indoor pool. You may also choose to relax with a cinnamon roll, omlet, & bacon in our comfy hospitality room for our 'Stay Smart Express Breakfast', or catch up on some work in our 24 hour business center with our FREE wired & wireless HSIA. The Holiday Inn Express-Knoxville East also offers fine dining nearby at the Outback Steakhouse, Puleo's Grille & Ruby Tuesday's. Remember, your pet is also welcome at our Knoxville hotel.This Knoxville hotel has the best to offer for location, comfort, and convenience for your business, family, & fun all year long. ... more   less 

Additional Information about Holiday Inn Express Knoxville Strawberry Plains

Address: 730 Rufus Graham Rd, Knoxville, TN 37924-4338
Location: United States > Tennessee > Knoxville
Price Range: $115 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Knoxville Strawberry Plains 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
Knoxville Holiday Inn Express
Hotel Style:
#17 Family Hotel in Knoxville
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