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Everything was great except a faint cigarette smell in the room. The room was clean, thermostat worked great. Good water pressure and breakfast was good enough to get me to lunch. Request a room on the backside that faces the woods. Nice view and quiet.
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded 2 weeks ago
Thank you for choosing our hotel and we are glad you enjoyed your view. Please come back again soon. Your good review is appreciated.
At the last minute I decided to stop for the night in Strawberry Plains, and since I am an IHG rewards member I chose this hotel. The gentleman (the night manager that day- Matthew maybe?) that answered the phone was very friendly, and just as...More
Thank Tori M
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded May 4, 2017
Thank you for choosing our hotel the Holiday Inn Express Knoxville Strawberry Plains and we are glad you had a restful evening. Your good review is appreciated and please return again the next time you are in our area.
Came in to hotel expecting a room with 2 beds on first floor, but clerk advised they have none, so much for making a request in advance. So, we were sent to second floor, with our pet. As seniors, we always request first floor for...More
Thank George W
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded May 2, 2017
We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us...More
This hotel spent some money on updating the lobby area but don't be fooled into thinking that the rooms are updated too! Our room was ok, but the bathroom desperately needed updated. This is the first pet friendly HIEx we've ever encountered. It's supposed to...More
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded April 13, 2017
I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you...More
This hotel looked brand new, the room was spacious and super clean. Great mattress and great nights sleep. Seemed to be a very safe area and the breakfast was way better than you would expect in a hotel. Only complaints; 1) the front desk employee...More
Response from KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry PlainsResponded April 6, 2017
We apologize for your wait to check in and out. We are glad you enjoyed a good nights sleep and felt safe at our hotel. Thank you for your good review and we hope to be seeing you in the future.
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$114 - $162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Family Hotel in Knoxville
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville ,
Response from Brooklyn Ann S | Reviewed this property |
Yes. When the hotels say it's "pet friendly" all of the rooms have had pets in them. The hotel is 100% per friendly however they clean the rooms very well and all carpets/linens are cleaned after the pet has checked out.