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Fairfield Inn & Suites Knoxville/East

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Fairfield Inn & Suites Knoxville\/East
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200 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Staunton, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Traveling from VA to TX and got horrible news of a relative passing away, so I pulled off the highway and stopped at the Holiday Express, but it was a non smoking facility, so I went over to the Fairfield and got the nicest room I've stayed at in years. It was clean, comfortable, beautiful, quiet, extremely nice and professional... More 

Helpful?
Thank barboslj
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are sorry to hear your relative passed away.We are glad to hear you were pleased with your visit. Thank you for your compliments. We hope you have the chance to stay at our location in the future. Have a great day. More 

New Lenox, Illinois
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on my way to Charlotte, NC. Staff was accommodating and room was very clean. However, my room was very humid even with the air conditioner on. I'm glad I always travel with a small fan. The bed and pillows were comfy and I did get a good night of sleep. Breakfast was average. Rep at desk was helpful... More 

Helpful?
Thank Holly S
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. I am sorry to hear your room was humid. The humidity is high during the summer time in our area. We apologize for any inconvenience. We are glad to hear you were able to rest well during your visit. We hope you visit in the future. Have a wonderful day. More 

South Mills, North Carolina
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff and a decent hotel. Easy access to the highway. Rooms are a bit outdated but clean. Wish the beds were queens instead of doubles but they work for us. Nice area with a Cracker Barrel within walking distance.

Helpful?
Thank DenJeaBul
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. We are glad to hear you enjoyed your visit. Renovations will begin on property by the end of this year. We hope you have the chance to come back in the future. Have a wonderful day. More 

Georgia
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spend two nights this past weekend at this Fairfield and it is by far one of the best we have ever stayed in. You couldn't ask for a more pleasant experience from front desk staff and housekeeping. The beds were comfortable and plenty of pillows were provided. It was conveniently located for exploring Knoxville or a short jaunt to... More 

Helpful?
Thank ChurchKat
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

Thank you for your feedback. We are pleased to hear you enjoyed all aspects of your visit. We hope you will get to return in the future. Have a wonderful day. More 

Level Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was clean and well-maintained, but the lighting in the hallway was very dim. Seemed a little weird. Hotel was well located with easy access to the interstate and the front desk receptionist allowed us to check in early, so that was nice.

Helpful?
Thank Anthony L
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. The hallway lighting is a soft light to prevent the light from traveling in the guest rooms at night we are sorry if this caused an inconvenience for you. We are happy to hear the location was convenient for you and the staff was helpful. We hope you have a wonderful day. More 

Tennessee
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice location with easy access to interstate and some nice places to eat nearby. My wife and I, along with our 10 year old granddaughter spent three nights here. The staff was very friendly. We enjoyed our stay here while spending our days at Dollywood and Splash Country Nice indoor pool to relax after the hot days. The special ending... More 

Helpful?
Thank TennesseeTravel
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are glad to hear you and your family enjoyed your visit. Losing a keepsake as precious as the one your granddaughter left behind would be devastating. We are so glad we were able to reunite her with her special teddy bear. We hope you will have a chance to visit in the future. Have a wonderful day. Thank you... More 

Harrah, OK
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed one night while traveling. close to I-40 with good selection of places to eat close by. Clean Hotel, clean rooms however the kids called it retro. Used the exercise room and the pool looked nice. Enjoyed the breakfast and our experience was pleasant. No road noise and the staff was friendly.

Helpful?
Thank Clint M
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are pleased to hear you enjoyed your visit. We appreciate your compliments. We hope to see you in the future. More 

Oklahoma City, Oklahoma
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The staff was very friendly and professional . The hotel is convenient and located next to a Cracker Barrel. This place is a little outdated . Its a older hotel and is showing its age . The rooms are small and need upgrading .

Helpful?
Thank Terps007
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. Our location will begin renovations by the end of this year. Thank you for your compliments on the staff. We hope you enjoyed your visit. Have a wonderful day. More 

Kokomo, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2016 via mobile

After a 7 hour road trip to arrive at this hotel, I walked into the hotel to finish my "Mobile Check In." I was asked for my credit card which he quickly ran. I asked for the amount that was charged to my credit card and was told the amount which was almost double what I was told the charge... More 

Helpful?
Thank tarnett
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

Thank you for passing your information along to us. Credit Cards are authorized at check in for the room and tax, plus the incidentals based upon the rate you book under per night. We appreciate your feedback. Have a good day. More 

Fort Lauderdale, FL
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 1, 2016

Stayed one night on a long trip and felt very comfortable coming in late at night. Front Desk agent was very polite and room was clean and bed comfortable. I chose to come back and stay again on the way home. Close to restaurants and interstate.

Helpful?
Thank andrealea
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are pleased to hear you enjoyed your recent visit. Thank you for your compliments. We are glad to hear you stayed on your return trip as well. We hope you have the chance to visit in the future. Have a wonderful day. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Fairfield Inn & Suites Knoxville/East

Address: 1551 Cracker Barrel Lane, Knoxville, TN 37914
Location: United States > Tennessee > Knoxville
Price Range: $98 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Knoxville/East 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn
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