We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Quality Inn Merchants Drive

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Quality Inn Merchants Drive
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

183 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 180: English reviews
Start your review of Quality Inn Merchants Drive
 Click to rate
Hickory, NC
Reviewed 3 days ago NEWvia mobile

We have stayed here a few times while in Knoxville for an event. Overall, not a bad place. The rooms are just typical hotel rooms with the necessities, not too bad for the price. The bed is very springy, not like my memory foam at home but is sufficient for weekend stays. We will see you again the next time...

 Report
Helpful?
Thank agoofygrle1
Griffin, Georgia
Reviewed 1 week ago

Very pleased with my stay. The room was clean, comfortable, and quiet with an excellent air conditioner/heater unit and excellent shower. The front desk staff was great, too--very friendly, very helpful, and very accommodating. I would recommend this hotel without hesitation.

 Report
Helpful?
Thank David C
Tampa, Florida
Reviewed January 17, 2017

The staff at the desk are great. However it seems that communication between all the folks that work the front desk is non existent sadly. The rooms are ok. We reserved a double king, 1 king bed, 1 kink fold out couch. When we got there we were advised there was no such room there, not even a double Queen....

 Report
Helpful?
Thank Cindy K
Cordele, Georgia
Reviewed January 9, 2017

Room was on the small side but was very clean and comfortable. They have a new key system where you just wave the key in front of the lock and it activates. Room had very comfortable bedding and bath had great water pressure and very soft towels. Staff was awesome! Very friendly and outgoing. Breakfast was a little disappointing but...

 Report
Helpful?
Thank georgiaboy31015
Cincinnati
Reviewed January 8, 2017

We have stayed here before. This was not their best showing, based upon previous experience. We were not given the room type we requested, the bathroom was not clean. The bed was comfortable and the breakfast excellent. The location is excellent, close to the exit and many restaurants.

 Report
Helpful?
Thank ADCollier
Halifax, Canada
Reviewed December 19, 2016

This older Quality Inn was in a good location, off of I-75. The rooms were tired and worn and not clean enough for my liking. The bed was way too soft, probably needs to be replaced. I would not stay here again.

 Report
Helpful?
Thank lorianderson
Reviewed December 15, 2016 via mobile

This hotel room really suprised me. It was a very quiet hotel with quick access to a lot of shopping areas, and dining areas. Real cozy room. The bed was to die for. It was very soft and comfortable. Don't pass on this motel

 Report
Helpful?
Thank Snoopydogdog
FLORIDA
Reviewed December 11, 2016 via mobile

If you're passing through it's not a bad hotel. We had a disturbing stain on our comforter [see photo]. Other than that, a clean place. Staff was very friendly, comfortable beds, and well lit parking lot. I'd return.

 Report
Helpful?
Thank unfdoug
Reviewed November 23, 2016

I reserved this hotel for a UT game and I was of course expecting a rate increase because of this. However, if I had realized how outdated and low quality the room was going to be, I would have spent the few extra dollars to stay in the Best Western that literally sits in front of this hotel (which I...

 Report
Helpful?
Thank Karin T
Stafford, Virginia
Reviewed November 2, 2016

I asked for a quiet room and was given room 126 which was located in the back. It was fairly quiet except there were several tractor trucks parked in the parking lot. On a regular basis, the truck would have a loud mechanical noise that would turn on then off which continued through the early morning. I paid $70.35 with...

 Report
Helpful?
Thank k9travelz
Questions? Get answers from hotel staff and past guests. Ask a question

101 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (19)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (7)
Viewed
View from Room (2)
Viewed
Dining (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
Hotel & Grounds (14)
Viewed
Business Center/Function Rooms (3)
Viewed
Dining (12)
Viewed
Room/Suite (23)
Viewed
Pool/Beach Area (7)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Knoxville hotels
0.1 mi away
Sleep Inn North Knoxville
Sleep Inn North Knoxville
#38 of 87 in Knoxville
196 reviews
0.2 mi away
MainStay Suites Knoxville
MainStay Suites Knoxville
#28 of 87 in Knoxville
310 reviews
0.4 mi away
Clarion Inn Knoxville
Clarion Inn Knoxville
#46 of 87 in Knoxville
165 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Comfort Suites Knoxville
Comfort Suites Knoxville
#27 of 87 in Knoxville
261 reviews
0.1 mi away
Red Roof Inn Knoxville North - Merchants Drive
0.0 mi away
BEST WESTERN Knoxville Suites
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn Merchants Drive

Address: 117 Cedar Lane, Knoxville, TN 37912
Location: United States > Tennessee > Knoxville
Price Range: $54 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Merchants Drive 2.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Kognitiv US Corp, Choice Hotels, Travelocity, Booking.com, Expedia and Priceline so you can book your Quality Inn Merchants Drive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Knoxville Hampton Inn
Merchants Drive Quality Inn
Hotel Style:
#6 Best Value Hotel in Knoxville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Quality Inn Merchants Drive staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Quality Inn Merchants Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure you have the room you requested before moving in.”
 of 5 bubbles ADCollier, Jan 8, 2017 | Read review
“quieter rooms in back of hotel on 2nd floor”
 of 5 bubbles karint429, Nov 23, 2016 | Read review
“Check bath, shower, and linens before unpacking to see if fresh and clean.”
 of 5 bubbles fsranger2014, Oct 24, 2016 | Read review
“Bring flip flops in case the tub is filthy”
 of 5 bubbles pmatch1104, Oct 22, 2016 | Read review
“ask for a room on the back side.”
 of 5 bubbles 43832William, Sep 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question