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Best Western Knoxville Suites

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (93)
Room & Suite (47)
Pool & Beach (5)
Certificate of Excellence

About

#27 of 92 hotels in Knoxville
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Business Center with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
37Car recommended
Grade: 37 out of 100
25Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
640Reviews
4Q+A
58Room tips
Traveler rating
  • 298
  • 199
  • 93
  • 28
  • 22
Time of year
Traveler type
Language
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  • English
Popular mentions
+1
I was really thrown off by the location of this hotel not being in downtown Knoxville as advertised in it’s name... it is very misleading. It is a 6 mile drive down the highway taking 10-15 mins or so to get to downtown one way not including traffic. Receptionist was welcoming and friendly. I also appreciated being thanked & acknowledged as a reward member and getting to choose whether we wanted a snack or points. Our room was disappointing. Big holes in the ceiling, dusty dirty vent in the bathroom and wall falling apart under the toilet. Not really “guest ready” in my opinion. The people above us were stomping the floor & being loud from 9-11pm. It was fine for 1 night but wouldn’t stay here again.
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Response from Alpa P, Guest Relations Manager at Best Western Knoxville Suites
Responded 3 days ago
We appreciate the comments regarding your recent stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you.
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Hotel's Favorite
Anytime I can find a hotel with a bedroom suite for under 100/night (and with decent reviews from tripadvisor) is worth it. Best Western Knoxville did not disappoint. They had a nice setup in the extended space where you had a sink area both inside the bathroom and one outside the bathroom. I was able to shave and clean up in the outer sink setup while my wife enjoyed using the full bathroom in peace getting herself ready. Bed was very comfortable, plenty of room to move around. The breakfast area was good though a bit cramped for table space. We had a couple of quirky things which did not bother us to move to a different room but worth a mention. Our showerhead was not attached any longer to the shower wall so it shook a little when first turning on the shower. There was also a very small leak around the toilet which appeared at the end of each day where we had to wipe it up with a small towel. The only really questionable design flaw with the hotel (to me) was that they jammed in a workout room (one treadmill, one recumbent bike) in the backend of the indoor pool area. You have to walk through the pool area to get to the workout room (which smelled of chlorine so not the healthiest thing to breathe in while working out!).In addition the equipment is facing backwards to the TV (no room to turn them around) so you watch TV through the mirror! It seems like they did not want to spend the $$$ sacrificing one of the 1st floor rooms to build a decent workout room like I have used in other Best Westerns,
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We stayed 4 nights and liked the room. It was spacious and clean. We ate breakfast at the hotel every day and have no complaints. We enjoyed that they served meat. The spa worked good the first day or two but then we noticed that it was not filtering well. We reported it that day. The next day, the spa was cool in addition to not filtering. It was obviously failing.
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Review collected in partnership with Best Western
Our room was awesome. 2 high beds plus a pull out couch. Sink outside main bathroom plus regular sink in bathroom. Breakfast was good, kids like to make waffles. Check in took a bit, 2 in front of me and only one desk worker.
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Review collected in partnership with Best Western
I have used this hotel for three years now. Staff are always helpful and courteous. Rooms are always clean and comfortable. Breakfast has a wide variety and is always very good. We love this hotel and will continue to go out of our way to stay here because it's always consistent!
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Review collected in partnership with Best Western
Previous
PRICE RANGE
$83 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western knoxville hotel knoxville, knoxville best western
FORMERLY KNOWN AS
BEST WESTERN Knoxville Suites
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
58
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