We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN Knoxville Suites

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Knoxville Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

392 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 390: English reviews
Nashville, Tennessee
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Check in was seamless. That's always a plus when you get in late. Breakfast was good. They offered everything from biscuits and gravy to cinnamon rolls. The shower was hot. The toilet isn't fastened down so it moves when you sit on it. The room did have a microwave and refrigerator. Nothing fancy, but better than the average Best Western.

Helpful?
Thank Rochelle P
Belleville, Michigan
Level Contributor
281 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was updated and very clean. There were a few areas that could us some updating. The front desk staff was great at check in. The employee at check out seemed a little overwhelmed. Overall this is a good hotel. The bedding was great, the bed was a bit too hard for mom and I. I will stay here... More 

Helpful?
Thank Travelmoorenow
North Carolina
Level Contributor
131 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Coming back from central Tenn we decided to check on this B.W. As we were working our way home. Rooms very well maintained and clean. Got adjoining rooms with my son and grands and it was wonderful. The clerk was friendly at check it and everything was just as you would want it to be. Good water pressure and plenty... More 

Helpful?
Thank travelnhome
Clarksville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 19, 2016

Over a 2 night stay, I was double charged on my card. There was no internet access. There was no parking available in the lot. This was the worst value for my money that I have ever had. I will not be returning for business or leisure travel.

Review collected in partnership with Best Western

Helpful?
1 Thank Jody A
Chicago, Illinois
Level Contributor
4 reviews
3 of 5 stars Reviewed August 18, 2016 via mobile

We stopped here for one night, and it was fine. The room was clean enough, and it was quiet. The pool was small and super hot inside, but it worked out well for our kids to expend some energy after a long car ride from Chicago. We didn't eat breakfast here because we needed to go to Waffle House (which... More 

Helpful?
Thank cindymts
Palmer, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 8, 2016

I usually try to book this hotel when in Knoxville. The service and cleanliness are consistently good and the rooms are quiet. I have actually stayed at this hotel so many times that the lady at the front desk recognized me! The complimentary breakfast is consistent with what you get at most hotels and hotel staff are always on site... More 

Review collected in partnership with Best Western

Helpful?
Thank Vanova L
East Benton, PA, United States
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed August 4, 2016

Manager attitude while attempting to settle an issued was less than favorable. He does not measure up to expectations I have with the BW chain. The BW has a customer service reputation that is above other chain motels. This should be kept in mind and customers satisfaction should be held above all.

Review collected in partnership with Best Western

Helpful?
Thank David N
Westerville, United States
2 reviews
3 of 5 stars Reviewed August 1, 2016

The room was a decent size with your basic breakfast which was also decent. Check in/check out was easy and pleasant however the lobby smelled strongly of chlorine which is a bad sign for a pool. We arrived late in the evening and left early morning so it was just an overnight stay to split up our 14 hour drive.... More 

Review collected in partnership with Best Western

Helpful?
Thank Ebony M
1 review
5 of 5 stars Reviewed July 31, 2016

It was very clean and comfortable. Felt safe and welcomed. There are a few other hotels near this area, but the price is what got me. I nice pool and hot tub. It is relatively small, but my Son and I were the only ones there, so it didn't really matter. We felt like the staff cared and the people... More 

Review collected in partnership with Best Western

Helpful?
Thank heatherj368
Charlestown, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2016

A very clean and quiet hotel. Better than most. Our front desk girl, Jennifer, was very friendly and helpful. Places to visit within walking distance of the hotel. Added bonus having the fitness room to use because of bad weather outside.

Review collected in partnership with Best Western

Helpful?
Thank Anne B
Questions? Get answers from hotel staff and past guests. Ask a question

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (50)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (12)
Viewed
Bathroom (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (4)
Viewed
Room/Suite (22)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (3)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Knoxville hotels
0.2 mi away
Comfort Suites Knoxville
Comfort Suites Knoxville
#26 of 87 in Knoxville
4.0 of 5 stars 246 reviews
0.2 mi away
MainStay Suites Knoxville
MainStay Suites Knoxville
#30 of 87 in Knoxville
4.0 of 5 stars 282 reviews
9.7 mi away
Baymont Inn & Suites Knoxville/Cedar Bluff
Show Prices
Show Prices
Show Prices
0.0 mi away
Quality Inn Merchants Drive
Quality Inn Merchants Drive
#44 of 87 in Knoxville
4.0 of 5 stars 164 reviews
0.1 mi away
Sleep Inn North Knoxville
Sleep Inn North Knoxville
#39 of 87 in Knoxville
4.0 of 5 stars 186 reviews
0.1 mi away
Hampton Inn and Suites Knoxville North
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Knoxville Suites

Address: 5317 Pratt Rd, I-75, Merchant Drive Exit 108, Knoxville, TN 37912-2706
Location: United States > Tennessee > Knoxville
Price Range: $82 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Knoxville Suites 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, TripOnline SA, Travelocity, Hotels.com, Kognitiv US Corp, Odigeo and Priceline so you can book your BEST WESTERN Knoxville Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Knoxville Hotel Knoxville
Knoxville Best Western
Hotel Style:
#17 Romantic Hotel in Knoxville
#18 Family Hotel in Knoxville
#24 Business Hotel in Knoxville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay