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Comfort Suites

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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

Sheets and towels were not completely dried before putting them in our room. There was a stain on the dust ruffle of the bed and the curtain. The stain was an "in identified" white stain. Breakfast and staff were great! It was decent for an overnight stay. Pool was ok.

Helpful?
Thank Brad H
Jonesborough, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Facts : Family member passed away Had to make reservations for family of 5, 2 brothers 2 sisters and son. Had to travel from Biloxi MS Other family members from PA and WV. Due to circumstances sister and brother could not make it. Brother and sister in law decided they wanted their own room. I had made the reservations for... More 

Helpful?
Thank Madashell2013
Ella B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete the online survey. Since you booked with Expedia and paid directly to them, there is nothing on my end that I can do about the prepayment to Expedia. Had you booked directly with us, I would have total control of your payment. It is unfortuante that this had happen and I regret... More 

Fargo, North Dakota
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

housekeeping here is the best room was awesome I cant remember her name but she was fantastic and front desk was wonderful especially the night audit guy forgive me but I forgot his name I think it was sam or jim or something sorry dude I forgot your name but he is super friendly and helpful a BIG thank you... More 

Helpful?
Thank williamfox88
Ella B, General Manager at Comfort Suites, responded to this review

It is was great to hear compliment to our staff. When we answer the phone "your home away from home," it truly our motto that we work and used as we strive to meet the needs of our guest each and everyday. I will be sure to share your comments with the entire staff! Thank you and we hope to... More 

Greenville, South Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I'm thankful for a hotel that allows dogs. I was a little disappointed when I found a cock roach on the curtains in my room. It may have already been dead but I smashed it between a pair of shoes, but could not find any remaining intact pieces or evidence that I had killed it. I checked the entire room... More 

Helpful?
Thank Nooner56
Ella B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Philadelphia, Pennsylvania
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night. Room and bathroom were clean and it was the most comfortable bed/pillows I think I've had in a hotel. My only complaint is that the breakfast was subpar. There were no banannas and the eggs were rubbery, but other than that no complaints. Would stay here again.

Helpful?
Thank etlewis
Ella B, General Manager at Comfort Suites, responded to this review

Whether one or one hundred nights, we appreciate each and every guest! It is good to hear from you and know that we had a pleasant experience with us! More 

Charlotte, North Carolina
Level Contributor
106 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Last second trip to the area, just needed a cheap place to spend the night and this was perfect. No frills, overslept and missed the free breakfast that ends kinda early at 9am, but very clean rooms, and nice quiet rooms.

Helpful?
Thank Screamscape
Ella B, General Manager at Comfort Suites, responded to this review

We greatly appreciate you taking the time to lets us know about your experience with Comfort Suites Johnson City. Regret to hear that you missed a good start to your day without enjoying our breakfast. Should you have the opportunity to travel back to the area, we hope you will choose us again! More 

Chattanooga, Tennessee
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel and staff are top notch....ALL of them! We have stayed her 2 times in less than a month and both trips the experience was perfect. Both stays LeAnne and Deana made sure everything was perfect and the wonderful lady in charge of hospitality/cleanliness (I'm sorry I don't remember her name) made certain things were perfect. I would never... More 

Helpful?
Thank Celeste P
Ella B, General Manager at Comfort Suites, responded to this review

We greatly appreciate you taking the time to share your experience here at the Comfort Suites. Your confidence in us will mean a lot to the entire staff! I will definitely share your review with them! Thank you and we look forward to your return should you come our way again! More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been staying at the comfort suites for a year and 6 months for work and always look forward to coming back and seeing Brad Rouse. he is a top notch employee. always there to help you be it with check in, a future reservation, help in weather situations...truly anything. he is a true asset to this business.

Helpful?
Thank eirose58
Green, OH
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had to travel to Johnson City from Ohio due to a death in the family. There was a baseball tournament going on this weekend and all the area hotels were full, including this one. We had booked two adjoining king suites but upon check in were told the best they could do was get us on the same floor.... More 

Helpful?
Thank Jewel K
Ella B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us know about your experience. We regret that you did not get the adjoining rooms you requested. Had we made better notes at the time your reservation was made we could possibly have made the situation better for you. Again, my apologizes, and we hope you will give us another opportunity in... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Aftter going to a race at the Muddy Creek Raceway, we stayed the night at Comfort Suites, which was less than 30 minutes away from the track. We were pleasantly surprised with the location of the hotel, it's within walking distance of multiple restaurants and a Wal-Mart is right across the street. When checking in at the front desk you... More 

Helpful?
Thank Mattie S
Ella B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to let us and others know about your experience here at Comfort Suites. When doing outside activities in this area, it is especially nice to have a clean, comfortable hotel and room for your stay. It was great to hear from you and we hope to see you again whenever your travels bring you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms

Additional Information about Comfort Suites

Address: 3118 Browns Mill Rd, Johnson City, TN 37604-1417
Location: United States > Tennessee > Johnson City
Price Range: $93 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Suites Johnson City
Johnson City Comfort Suites
Hotel Style:
#5 Family Hotel in Johnson City
#8 Business Hotel in Johnson City
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