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Hampton Inn & Suites Jackson

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Hampton Inn & Suites Jackson
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690 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Mesa, Arizona
Reviewed November 7, 2015

The location was perfect - right off Interstate 40 - but far enough so that it was quiet with beautiful surroundings. The staff - especially Rufus - was wonderful! We enjoyed our stay here very much. It is now on our list of hotels we prefer should we travel this way again.

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1Thank Carol K
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Carol K, Thank you so much for taking the time out of your day to leave us this amazing review! I am so glad you found us to be at a good location! Just like you said easy enough to get to while also being just far enough from all of the noise. Rufus is an asset to our team....

Denver, Colorado
Reviewed November 4, 2015 via mobile

Right off 40, easy to get to. Nice clean comfortable rooms. The staff is one of the friendliest teams I've experienced. Pool, breakfast, snack shop. Designed like most Hampton Inns. Parking was a little tight but they were very full and we got in very late.

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Thank Michael F
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Michael F, Thank you so much for taking the time to leave us this spectacular review! I am so glad that you were able to enjoy your stay to the fullest! Thank you for your kind words about our team here at the Hampton! We all appreciate hearing our hard work pay off! Should you ever find yourself traveling our...

ST LOUIS AREA, United States
Reviewed October 30, 2015

Excellent experience ! Hotel GM made special accomodations for us in a unique situation and in combination with the rest of the staff and an excellent facility earned our repeat business for the future. Friendly towards large dogs too- not many places are !

Review collected in partnership with Hampton
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Thank Brock M
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Brock M, Thank you so much for taking the time to leave us this wonderful review! I am so happy that we were able to make everything work out! I am also glad that you were able to enjoy the friendly staff! I missed out seeing your dogs, but I'm hoping I get to see them on your next time...

New Albany, Indiana
Reviewed October 23, 2015

The hotel was clean, the rooms were great and the staff were very pleasant and helpful. April, especially went out of her way to help us get a toddler's car seat cleaned up. We only stayed 1 night on our way to Dallas but we would definitely stay there again.

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Thank BebeMaets
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

BebeMaets, Thank you so much for taking the time to leave us this amazing review! April is one of a kind! She makes it her business to go out of her way to help anybody who may need assistance. I am glad that you also enjoyed the clean rooms during your stay! If you are ever in the area again,...

Grand Junction, Colorado
Reviewed October 20, 2015

I am picky, and this Hampton Inn met our expectations from check-in to check-out. Excellent staff, clean accommodations, good breakfast with nice seating area, comfortable beds, and friendly check-out, complete with a sincere handshake thanking us for choosing Hampton Inn for our stay. Thank you Jackson Hampton Inn! Keep up the good work!

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1Thank ColoradoMomma
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

ColoradoMomma, Thank you so much for taking the time to leave us this amazing review! I am so happy that we were able to meet your expectations throughout your entire stay! We really focus on having the best customer service possible accompanied with a clean and quiet room, and I am glad that you were able to experience that at...

Memphis, Tennessee
Reviewed October 17, 2015

We stay at this hotel at least once a year and each year they meet and/or exceed our expectations. Very nice touch to the lobby upgrade! And we just can't say enough about Tonie, the breakfast hostess. She rejuvenates you at the start of your day. Her personality is a plus to the Hilton family! Keep up the great work!!

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1Thank LetsBeFrank041
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

LetsBeFrank041, Thank you so much for this fabulous review! On behalf of the whole hotel, we would like to thank you for your continued loyalty! Repeat Customers are the greatest form of compliment we could ever receive! We all love the lobby upgrade ourselves! We think it looks much more modern, and it has a great feel to it. Tonie...

Hilton Head, South Carolina
Reviewed October 13, 2015

Great room and nice hotel with exceptional staff. The place was full as well. No upcharge for my pup. Arrived late , a convenient good place to stop between in Tennesee about an hour out of Memphis and 11/2-2 from Nashville.

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Thank Kir1045
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Kir1045, Thank you so much for taking the time to leave us the awesome review! I am glad that we were able to provide you with exceptional service as well as a clean and quite room. We like to think we have a perfect location between Nashville & Memphis as well as being convenient location right off of the interstate....

Reviewed October 10, 2015

Hotel met all expectations. Friendly staff. Clean nice room and comfy bed. I was travelling to visit my sister in the hospital and was so tired the entire trip. This hotel made the experience easier to deal with for sure !

Review collected in partnership with Hampton
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Thank 644ingeh
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

644ingeh, Thank you so much for leaving this amazing review! I am glad that we were able to meet all of your expectations! Our number 1 goal is excellent customer service, and spotless rooms, so it makes me happy that we were able to achieve that during your stay! Hopefully you come back by soon and we can not only...

Reviewed October 8, 2015

Nothing bad to say about this hotel. Great location, great service, great staff, great rooms! And they take pets! The front desk staff was very helpful and so courteous. The last time we were in Jackson we stayed at the Marriott Courtyard next door and their service and the attitude of their front desk staff was so terrible we vowed...

Review collected in partnership with Hampton
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Thank Evelyn H
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Evelyn H, Thank you so much for taking the time to leave us this wonderful review! I am so glad that we were able to give you everything thing you were looking for, from check in to check out. As a pet owner myself, its hard to find a good hotel that accepts pets, so I am glad we made...

Ooltewah, United States
Reviewed October 7, 2015

The motel was very clean and the people very friendly. My only issue was the couch in the room had broken springs and was very uncomfortable and hurt our backs. My husband and I took turns on the desk chair which was much like sitting in a car. After many hours of driving we had a hard time getting comfortable.

Review collected in partnership with Hampton
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Thank Carol B
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Carol B, Thank you so much for taking the time to leave us this fantastic review! I am so glad that overall you had a wonderful stay! I am so sorry about the couch in your room! We want all of our guests to be comfortable all the time, no matter what, and we were not able to do that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Dr, Jackson, TN 38305-1306
Location: United States > Tennessee > Jackson
Price Range: $132 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Romantic Hotel in Jackson
#1 Business Hotel in Jackson
#1 Family Hotel in Jackson
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Jackson staff and other travelers.
2 questions
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11 months ago
Hot Springs, Arkansas

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Questions? Get answers from Hampton Inn & Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Face south away from interstate if u like”
 of 5 bubbles T8345QBjimc, 3 weeks ago | Read review
“With Hilton Honors program, you can use the app and select your room.”
 of 5 bubbles cindypA564YU, Sep 4, 2016 | Read review
“we stayed in a suite.. lots of room w/fridge - microwave - sink - coffee / super cozy”
 of 5 bubbles Krazybcuz, Jul 22, 2016 | Read review
“King suite was very nice and big”
 of 5 bubbles SherryB_13, Jul 6, 2016 | Read review
“I'd be happy to stay here again! As a regular, the staff here will work to get you the best possible room!”
 of 5 bubbles 344neilw, Jun 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question