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DoubleTree by Hilton Hotel Jackson

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DoubleTree by Hilton Hotel Jackson
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673 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Smyrna, Tennessee
Level Contributor
76 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Hurrah for two folks, the Reservation lady who when dates of trip changed at the last minute, she got me the same great rate on the new days, no one else could. So call her for reservations. Second is the Gen Manager who makes sure things are right. And he seems to often. Although dated, the hotel over all is... More 

Helpful?
Thank drmurphy1
Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed my stay Beautiful and clean hotel Nice hotel staff My room was exceptional and I would recommend this hotel without any reservation to anyone especially those I hold dear to me for great accomedatuons

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 504rufusg
Hopkinsville, Kentucky
1 review
1 of 5 stars Reviewed 1 week ago

Curtains were sunrotted with holes. Air does not cool room, we were brought a fan. Upholstered furniture was nasty. I never thought a Hilton Hotel would be like this. Don't let their nice lobby fool you. The pool was very dirty too.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dianafS4924JC
Fairhope, Alabama
Level Contributor
228 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed in Room 136 at the end of the hall. I should have called ahead and told them to turn on the hot water so it would be warm by the time I got there. It was crazy, and very inconvenient in my effort to get away early in the morning. Otherwise, as others have noted, the facilities are... More 

Helpful?
Thank LAHust
Dowelltown, Tennessee
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed here several times and have never had an issue until this trip. The bed frame stuck out and I rammed my leg on it twice and the bathroom sink was very slow draining. I am very very confident they will fix these problems.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andy R
Nashville, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Doubletree Jackson, where I've stayed before, is one of those places that immediately screams out to the guest - old, dated, I need some help! The design and architecture suggests a facility that most be decades old, and is sorely in need of re-doing. Interior colors, dirty windows in the main staircase areas, suggests neglect. It WAS the least expensive... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steven H
Memphis, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location and great hotel. The staff was very professional and accommdating. The food was delightful and served by friendly, professional waiters. I will recommend this hotel to my friends. The Hilton Honors program that I signed up for is worth it.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank j0piem
Dallas, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Some in housekeeping need to have better customer service skills when dealing with customers. We requested towels and were told “maybe”. College teams were staying at the hotel for football games the next day and it was sometimes very noisy.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joseph R
Mansfield, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Everything was nice, decent enough, beside the Internet connection and non complimentary breakfast for occupants, one have to pay for breakfast. At some point I would think changing the carpeting in the floors will be a great idea, I think they are old.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Roosevelt A
New York City, New York
1 review
1 of 5 stars Reviewed 2 weeks ago

Not worth the money. Booked a king size and upon my arrive which was late I was giving two double beds. So I was basically giving what was left open and not booked. Staff were not very helpful no friendly. The room was not clean, sheets and towels had yellow spots on them.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 1982aalramaabd
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Highway 45 Byp, Jackson, TN 38305-4415
Location: United States > Tennessee > Jackson
Price Range: $105 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels, Booking.com, Travelocity, Priceline, Hotwire and Odigeo so you can book your DoubleTree by Hilton Hotel Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Jackson
Jackson Doubletree
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
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