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DoubleTree by Hilton Hotel Jackson

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Traveler (79)
Room & Suite (26)
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About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar.
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Property amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Paid Internet
Public Wifi
Wheelchair access
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Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
11Restaurantswithin 0.25 miles
1Attractionwithin 0.25 miles
Reviews & more
927Reviews
113Photos
2Q+A
64Room tips
Traveler rating
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  • 79
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Popular mentions
The staff was very friendly and helpful. We enjoyed the restaurant and bar. The room was very clean and cozy even though it was small - a good layout. We loved the soft bedding and the towels were great as well. Also the rain type shower head was very stimulating and a new
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Review collected in partnership with DoubleTree by Hilton
Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel Jackson
Responded 2 weeks ago
Thank you so much for letting us know about your stay. I am so happy to hear that you enjoyed our room, restaurant & bar! We definitely look forward to your next stay with us in the hopefully not too far future.
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Hotel's Favorite
My husband and I stayed here because we were attending his company’s Christmas party, which was happening at the Doubletree. We wanted to have a little getaway, so we booked a room. We were very impressed by our room! It was beautiful, comfortable, and felt luxurious. We felt
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Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel Jackson
Responded Dec 3, 2018
Thank you for taking the time to let us know about your stay. I am so happy that you and your husband had a wonderful "getaway". I do apologize about the issue with breakfast. In the future, we do have some bed and breakfast options where breakfast comes with your stay. We hope you come and say with us again in the near future.
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If you just need a place to lay your head for a few nights this hotel is fine. Anything else I'd strongly suggest you go somewhere else. The service is top notch but the hotel itself needs A LOT of work. Especially the rooms... people expect more - much more - from their lodging
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Review collected in partnership with DoubleTree by Hilton
Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel Jackson
Responded 3 weeks ago
Thank you for letting us know about your stay. We are looking forward to our upgrade starting the beginning of 2019. We do hope you will come back and let us know what you think of the changes. Have a safe and Happy New Year!
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We spent just one night and had a room on the first floor. Loved the design of the room. Comfortable bed. We both had a good night sleep. Hot breakfast wasn't good at least for me. The scrambled egg tasted like powder and so I ordered my eggs over well and they were runny. The
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Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel Jackson
Responded 4 weeks ago
Thank you for the kind words. I am so glad you enjoyed your stay with us. We appreciate your feedback on the breakfast. We look forward to your next stay with us at the DoubleTree, Jackson.
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Stay started out okay with an enthusiastic check in. However, things quickly turned sour as I found out that the hotel rooms are dated with air conditioning units that don’t work very well and uncomfortable beds. All of this I could live with if their service was some decent but
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Review collected in partnership with DoubleTree by Hilton
Response from Doubletree731, Front Office Manager at DoubleTree by Hilton Hotel Jackson
Responded Dec 17, 2018
Thank you for taking the time to let us know about your stay with us. I deeply apologize for the issues you encountered during your stay, I will be addressing these issues with my team. We do hope you will give us an ok there oppertunity to make this right for you.
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Nice bathroom, overall clean and more updated that the rest of the room.
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123456
is there an executive lounge for diamond members?
No I am sorry there is not. All Diamond and Gold Members now eat in the restaurant complimentary for breakfast. I'm sorry.
0 votes
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Is there still a spa located inside lower floor
Hi Lori L! Thank you for contacting the DoubleTree Jackson. Unfortunately we do not have a spa on property. There are several Day Spa's that we could recommend. We do have a comfortable indoor/outdoor heated pool. Safe travels! Lee Bellamy General Manager
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"Only type of room they have with 2 beds are full size beds, no queens or kings. Room was hard to keep cool and it was rather humid."
"Do not request room 320, Ask for a room on the non--road side"
"Even with Hilton Honors NOT worth it."
"Get an outside facing room. Rooms facing the inside of the building will hear all of the pool users noise when trying to go to sleep."
"The HVAC was quiet... nice."
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12345613
PRICE RANGE
$101 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree jacksonjackson doubletree
LOCATION
United StatesTennesseeJackson
NUMBER OF ROOMS
167
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