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DoubleTree by Hilton Hotel Jackson

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DoubleTree by Hilton Hotel Jackson
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657 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Tennessee
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

This is a dated hotel. My toilet ran continuously. I told front desk but they never fixed. Room did not have a clock or safe. Rooms were clean and fitness room was good too. Close to interstate and restaurants. Not really what you expect from Hilton brand property.

Helpful?
Thank ETNfamily3
Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 2 days ago NEW

We were informed that the water would be shut off for approximately 3-4 hours due to an emergency. We had to make other arrangements to shower which caused a hardship as well as an inconvenience considering we live out of state. No one offered a complimentary meal, a free nights stay, a percentage off our bill, nothing! Also, there was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 312serenah
Kansas City, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Dropped my son off for college at Union University and stayed here with family the night before - the suite at this hotel was extremely roomy for our family. Very clean and the staff was well versed in southern hospitality. Would recommend this hotel to anyone I know.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marc J
Toronto
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Really nice experience here. Awesome service, nice rooms, you can tell it's an older hotel but they've gone to a lot of effort to modernize. Only had breakfast at restaurant...not gonna lie it wasn't great, but it was a step up from the free breakfast at Hampton albeit. 9.99 hit. The menu while it exists is, I'm guessing seldom ordered... More 

Helpful?
Thank bart2002
Raleigh, North Carolina
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I would give this 4.5 stars if I could. This hotel is probably the nicest hotel I have stayed at in Jackson, TN. However, it is not quite as nice as a traditional Doubletree. I stayed here for a few nights on business. I tried to get on the concierge level but it was sold out so I was on... More 

Helpful?
Thank Tina S
lexington,ky
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We took a chance at this motel and we are glad we did. The room was very clean. The accommodations were a little dated but seemed to be well keep. We stayed on the third floor we didn't hear a thing after closing the door ,a pleasant surprise. The beds were comfortable with a large tv and room to match... More 

Helpful?
Thank lookinforfish
lees summit, United States
1 review
3 of 5 stars Reviewed 1 week ago

the hotel was Average, other guess were very noisy, there was a tour bus. To get Ice, I had to ask where it was located. the directions did not indicate that it was on the second floor. Food service in the morning was very poor. Once we finally ordered, it took over 30 minutes to get the food. It was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard H
Painter, Virginia
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I am a Hilton Honors Gold member so I usually stay at Hilton properties. The hotel was quiet, staff was friendly and room clean. However, the property is showing its age and needs updating. The hotel is convenient to interstate 40 but the left turn into parking lot can take some time based on traffic. Exit back to Interstate 40... More 

Helpful?
Thank Ricky S
fremont, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I felt welcomed and appreciated during my visit. Receptionists made me feel as if I was the most important guest at the time. The meeting room was spacious and well equipped. During the time I was there the area was under tornado watch with tornado spotted in the area. Hotel personnel warned us of the threat and made sure that... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Joel O
Murfreesboro, Tennessee
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a bit weathered. It has seen better days, but the rooms are clean and the staff is very accommodating. The channels were wrong on the channel guide which was a bit odd but no actual issues with the hotel at all.

Helpful?
Thank Prinsassjo21
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The DoubleTree by Hilton Jackson is located .5 mile south of I-40, Exit 80A. We are convenient to the Civic Center, Oman Arena, all educational institutions, corporations and area attractions. We offer complimentary Wi-Fi throughout the hotel, including our 24-hour business center and 6 meeting and banquet rooms. We feature an indoor/outdoor pool, fitness center by Precor® and Twist Midtown Grill & Bar. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Jackson

Address: 1770 Highway 45 Byp, Jackson, TN 38305-4415
Location: United States > Tennessee > Jackson
Price Range: $111 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Jackson 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Odigeo and Travelocity so you can book your DoubleTree by Hilton Hotel Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Jackson
Jackson Doubletree
Hotel Style:
#1 Green Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Family Hotel in Jackson
#7 Business Hotel in Jackson
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