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La Quinta Inn & Suites Jackson

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La Quinta Inn & Suites Jackson
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347 Reviews from our TripAdvisor Community

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Showing 347: English reviews
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The front desk was a great plus during our stay. They greeted us each time we came back into the lobby. Night clerk was very attentative to our going and coming so we felt very save here. Overall a very good experience for a older hotel,

Helpful?
Thank Henry P
Little Rock, Arkansas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My husband and I were traveling through the state and needed a place to stop for the night. We were kindly greeted. The hotel is an older La Quinta and located in the older part of Jackson. The front doors are not automatic, but stay open a few seconds after you open them. The lobby and hallways seemed very tight.... More 

Helpful?
Thank Katie6448
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

I apologize for your inconveniences. I do hope that you reported these issues at checkout. We pride ourselves on taking care of our guests and my front desk supervisor or myself would have gladly compensated you for these mishaps. We are in line for a January renovation. Hopefully, we will see you back after that. More 

Decatur, Alabama
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Great stay so I stayed again, everything was perfect as expected from a LQ. they have a computer in the lobby for your use, that's a nice touch, I wonder if I have used up the 200 characters yet that's required before I am able to submit this stupid survey.

Review collected in partnership with La Quinta

Helpful?
Thank firecop44
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

You're funny!! :) I hope we get to see you again!! More 

Lewisburg, TN
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Again, we chose this Jackson La Quinta facility. It is an older building with many acceptable upgrades. The location is very convenient to I-40 travelers and visitors to the Jackson area. The price has varied at this location, but I have never found it to be unacceptable, and always seems to be priced in a range that seems to acknowledge... More 

Helpful?
Thank mitchellbear
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Thank you for your feedback! I love to hear of a guest's satisfaction. We are definitely not a newer property. However, we do strive for cleanliness and great service. More 

Somerville, Tennessee
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good place to lay your head, Beds and pillows are very comfortable, The people who work there are friendly and calls and checks to make sure your room is what you want, Rooms and bath area are clean also. The Pool was still open it the main reason we picked this Hotel to stay in this time.... More 

Helpful?
Thank 40svacation
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Unfortunately, everyone is not as considerate about their pets as we would like. We do have guests sign our pet policy which have conditions about pet noise. However, I am glad that you enjoyed our customer service, room cleanliness, and amenities. Please come back and visit us again!! More 

Gahanna, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Stopped overnight at this LaQuinta on the way to Arkansas. Older property , but was good and clean, maintained nicely. Our little yorkie stayed with us and there was plenty of green space to walk him. The hotel staff was friendly and helpful. I do wish they had a little more variety in the breakfast such as: eggs, sausage and... More 

Review collected in partnership with La Quinta

Helpful?
Thank James R
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Thank you for your appreciation!! More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is old, but they have the BEST customer service by far. They are on the list for renovation I was told. After an ac problem in the room the front desk person (wish I could remember her name, she was given the name because her grandmother thought her skin looked like porcelain so they chose her beautiful unique... More 

Helpful?
Thank Patricia R
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Thank you so much for that compliment!! Her name is Porceanna and I will be glad to let her know of your appreciation!! More 

Phoenix, Arizona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 24, 2016

I love La Quinta because I travel with a pet but this one wasn't half as nice as they usually are. It's pretty run down and the carpet in my room was really dirty. Ok, for a night but just disappointing for La Quinta.

Helpful?
Thank Pearl G
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

I do apologize that we are not one of the newer, or renovated properties. We are scheduled for a renovation soon. However, until then, we still try to keep our property clean and offer friendly customer service. I am sure that the soiled carpeting was reported by yourself or a housekeeper so that we took care of it immediately. More 

Level Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed August 23, 2016 via mobile

The reservation was made online and the hotel called us while on the road to respond to a note, welcome us and wish us safe travel. Check-in was also smooth and friendly. Incoming housekeeping staff also greeted us in the parking lot as we were departing. Overall, the staff makes this place. Our room was clean and comfortable and a... More 

Helpful?
Thank wadec3
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

I am glad to see that you enjoyed your stay and that the staff treated you so well. We are scheduled for a renovation soon. Until then, we try our best to make our guests feel as comfortable as possible. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 22, 2016 via mobile

A 5 night stay for family reunion. Very clean hotel room, lobby, and breakfast/gathering area. Friendly, accommodating staff. Great location and easy to find with plenty of notice prior to the exit off interstate hwy. I would highly recommend the hotel and will use it again next time visiting the family.

Helpful?
Thank Randy P
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

We appreciate your feedback!! We are so glad that you enjoyed yourselves!! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Jackson

Address: 2370 N Highland Ave, Jackson, TN 38305-4914
Location: United States > Tennessee > Jackson
Price Range: $74 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Jackson 2.5*
Number of rooms: 100
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Also Known As:
La Quinta Inn Jackson Hotel Jackson
La Quinta Hotel Jackson
La Quinta Jackson
Jackson La Quinta
Hotel Style:
#2 Best Value Hotel in Jackson
#8 Business Hotel in Jackson
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