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Residence Inn Jackson

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Residence Inn Jackson
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218 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Keller, Texas
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

I'm a Lifetime Diamond with HHonors. Every now and again my first choice just isn't available. Checked into this property. Pleasantly surprised. Fantastic, clean and fresh rooms. Concept much like that of the Homewood Suites by Hilton. This property is very well appointed and perfectly comfortable. Only potential drawback was that it's very close to I-40. You'll need to be... More 

Helpful?
Thank USHonorFlag
Murfreesboro, Tennessee
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Really enjoyed my stay. Quick check in with friendly staff, even had a "gift bag" waiting for me in the room upon arrival. Monday night they offered a free beer & snacks social hour; Tuesday night they had another free beer & burger night so the fact they are not near any restaurants took care of dinner. Breakfast was good... More 

Helpful?
Thank DeanaN3Dogs
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was wonderful. The room was great, clean and comfy. The staff were helpful and nice. There were socials at night. The breakfast was very good. The staff made you feel very welcomed. I was thankful my employer picked this location over the other options.

Helpful?
Thank Heather J
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Lakeland, Tennessee
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

I have to work in Jackson every summer and the Residence Inn is the place I always stay. I would highly recommend the Residence Inn cause the service is great and they take care of your needs quickly and it has a full kitchen in your room which is great and there isn't another place in Jackson that offers that.... More 

Helpful?
Thank tcrawford5
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Dorinda, Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. As a highly valued Elite member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The gentleman at the desk was the nicest and most helpful person I've had to check me in to a hotel. Marriott is very fortunate to have you sir! You made my stay so pleasant off the top. I came in not feeling well after driving all day and this guy made my evening just enjoyable with his attitude and... More 

Helpful?
Thank Justin N
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Norfolk, Virginia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We love this hotel. Stopped for one night on our way home. The room was clean and nice. Staff was very friendly and helpful. The suites are amazing and stylish. I would definitely recommend this hotel for anyone. It was a nice stop on our long trip home.

Helpful?
Thank Sandra S
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Indianapolis, Indiana
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I’m pretty loyal to Marriott and use their brands for the majority of my business and personal travel. I recently traveled to Jackson for a family reunion. There were few places that I could take my pet, but the residence inn was the only Marriott property in the area that allowed pets ($75.00 non-refundable deposit) and was fairly close to... More 

Helpful?
Thank Hangtimesm
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Nashville, TN
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed June 30, 2016 via mobile

Check in was quick and smooth. Hotel staff was nice. Breakfast was really busy and thru could not keep the food stalked. I was not happy that I had to kill 2 roaches. I left a message for the manager to call me, but I have not heard from one. My sister also indicated she had bugs in her room.... More 

Helpful?
1 Thank SoleSurvivor_14
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Jackson with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Since your stay, that room has been inspected and sprayed. We have determined the insect that was in your room... More 

Scottsdale, Arizona
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 25, 2016

I am a Marriott Gold member with two Marriott timeshares. Twice per year I book travel to travel cross country with my dog. For the past 4 years ( with the same dog) I routinely stay in Residence Inn's across the country because they are dog friendly and have never had a problem. This year I booked reward travel to... More 

Helpful?
3 Thank SpartanNewJersey
Fayetteville, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 24, 2016

Let me start off by saying that I would have given them a good review if there was no theft involved. I spent 13 months in one room without checking out. The company I work for spent thousands of dollars at the Residence Inn. While I was there, I kept my new PlayStation 4 that I had put in a... More 

Helpful?
2 Thank cmcbj321
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 

Additional Information about Residence Inn Jackson

Address: 126 Old Medina Xing, Jackson, TN 38305-6520
Location: United States > Tennessee > Jackson
Price Range: $145 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Residence Inn Jackson Hotel Jackson
Hotel Style:
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
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