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My wife and I were traveling from Oklahoma to Tennessee. We needed a place to stay overnight. We felt Jackson was the perfect location for our overnight stay. We selected the Holiday Inn Express. Hotel representative was friendly and helpful. Check-in went smoothly.
Clean hotels are the most important things for me when traveling. This HIE was great. From check in, the new clean lobby looked great. The room was also great. The bathtub and shower walls were new and clean. The bed sheets were clean, along with...More
This Holiday Inn Express was convenient and friendly. Michael checked us in quickly. He explained all the amenities, including hours for breakfast. He was efficient and accommodating. Our room was clean and smelled fresh. There were plenty of working electrical outlets, many fluffy towels and...More
Checked into this hotel on 8/29 only to find it under renovation. From the constant pounding on the floor above us to a price just shy of $200 including tax, to an uncaring front desk staff this was a poor choice for an overnight stay....More
Date of stay: August 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jackson NortheastResponded September 16, 2018
Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn about your unpleasant experience due to the ongoing update. Your comments have been shared with the hotel maintenance team as reference to ensure that...More
This H.I. was friendly, safe and clean with updated accommodations. The rooms kept out noise (the ice and vending machines were behind doors on each level), the air conditioner was quiet and the beds/pillows were comfortable - all making for a good night sleep. Loved...More
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow …Moremenus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. Less
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