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Holiday Inn Express & Suites Jackson Northeast

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Holiday Inn Express & Suites Jackson Northeast
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217 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Riverhead, New York
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After visiting Graceland we didn't want to stay in Memphis and felt the drive to Nashville would be too far. Less than 90 minutes away, this location was perfect for us. Just as more importantly, the hotel itself was perfect. Everyone was very kind and helpful. My husband was too tired to come down for breakfast this morning. The attendant... More 

Helpful?
Thank FanzofTA
Biloxi, Mississippi
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

I used my points for a 2 night stay and I have to say from check in to check out, the stay had no issues. The upgrade to the suite was appreciated. The room was clean the beds comfy. Plenty of towels in the bathroom. Breakfast was great too. Will stay here again

Helpful?
Thank mommasansu
Little Rock, Arkansas
1 review
1 of 5 stars Reviewed August 10, 2016 via mobile

We arrived around 4:30 p.m. on a Monday afternoon. We walked into our room and the toilet seat lid was up and the toilet bowl was badly soiled, gross! I immediately called the front desk. They sent up a staff member. He said he was sorry and he would get us moved to another room. We were moved to a... More 

Helpful?
Thank dadd4sroc
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your experience at our hotel. I am sorry you encountered these issues. I have spoken with Cynthia and she stated that she believes this to be resolved. However, if you do not feel this to be the case or if you have any further concerns, please feel free to reach me at hie.jackson.sales@wilsonhotels.com More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016 via mobile

Breakfast good-with pancake machine, cinnamon rolls, biscuits and gravy, two kinds of sausage and omelette that didn't look very appealing. Close to other fast food. Only complaint man at desk at night was NOT friendly, even argumentative about the rate. Standing at the front desk I had to call 877 reservation number to get the better rate. NOT customer friendly... More 

Helpful?
Thank Anna G
Tulsa, Oklahoma
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 24, 2016

Stayed at this hotel while passing through on our family vacation. Honestly, it was one of the best night sleeps we had the entire vacation. The beds were so comfortable. Everything else was typical HIE quality, cleanliness and consistency I expect including the breakfast. It was conveniently located right off I-40 and down the street from the Jackson General's stadium... More 

Helpful?
Thank Shelly W
Columbus
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 19, 2016

We stayed 4 nights in this hotel this past week and were very happy with our stay. We had an accessible room and it was perfect for my husband who is in a wheelchair. We were especially thankful for the location of the room on the first floor near everything. The room was very well done and the accessibility features... More 

Helpful?
Thank Kathryn H
1 review
5 of 5 stars Reviewed July 9, 2016 via mobile

Traveling cross country, we needed a place to crash for the night. We chose the HIE because it was right off I40 and had good reviews. We checked in late and out early so did not have breakfast or any need to take in nearby restaurants so no idea about that. The room was new and spotlessly clean - especially... More 

Helpful?
Thank Rebecca P
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your review. I am thrilled to know you enjoyed your brief time with us and found everything to meet your expectations! I will be sure to pass your kind words along to the staff, as they strive very hard to keep our hotel a clean and well-maintained as possible for you, our guest. I hope... More 

south
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 6, 2016

We were just passing thru and chose this hotel because of the location. It was fairly new, nicely decorated with a very good breakfast. Friendly front desk and breakfast staff. There were some fast food restaurants nearby if you need that. Over all a very Good Stay and would stop again if in the area. Recommend.

Helpful?
Thank gotravel09south
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016

We were just passing through on a Saturday night on the way to take my son to Horizons camp. We enjoyed an hour or so in the pool that night. The rooms were very clean, very comfortable beds, great breakfast, fast checkout!

Helpful?
1 Thank Kay C
Houston
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 1, 2016

I cannot get the manager to call me or email me. I have an issue with an employee rate that when reservation was modified, rate was increased by over 3 times. I want my money back but no response. Booked employee rate on wrong date and called next day to request that the reservation be reinstated. Was told that it... More 

Helpful?
Thank dhollier
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for letting us know about your experience. I am sorry you encountered an issue with your stay. Please contact us directly via email at hie.jackson.agm@wilsonhotels.com or by phone at 731-736-1174. We will be glad to discuss this matter further with you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 

Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Pl, Jackson, TN 38305-7604
Location: United States > Tennessee > Jackson
Price Range: $137 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Jackson Northeast
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Hotel Style:
#2 Romantic Hotel in Jackson
#3 Business Hotel in Jackson
#4 Family Hotel in Jackson
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