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Jackson Hotel & Convention Center

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Jackson Hotel & Convention Center
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105 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Reviewed 1 week ago

Wasn't expected this nice room for $55.. Place really was well lit at night and seemed safe. Room was newly renovated and was very clean. Didnt care much for the breakfast but WIFI worked and kept kids busy ;)

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Helpful?
Thank Raul p
David C, Manager at Jackson Hotel & Convention Center, responded to this review

Thank you for choosing our property for your stay and also taking the time to write this review! We are very happy to have provided your accommodations and we hope to be able to do so again.

Chicago, Illinois
Reviewed 4 weeks ago

Checked out of other hotel next door and ended up staying over here. Place was well kept and served the purpose. Decent breakfast and great location. Front desk was very helpful suggesting restaurants...

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Helpful?
Thank cynthiafarley007
David C, General Manager at Jackson Hotel & Convention Center, responded to this review

Thank you for choosing our property for your stay and also taking the time to write this review! We are very happy to have provided your accommodations and we hope to be able to do so again.

Oklahoma City, Oklahoma
Reviewed January 27, 2017

I stayed here last two nights and was impressed by the staff and the room. Wifi worked great and staff was very courteous.Breakfast was decent. Room was VERY CLEAN and bathroom was newly updated with granite vanities. I checked all sheets before putting my head on the bed and it was very clean. GREAT LOCATION right off the interstate too....

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Helpful?
Thank soinsandy
David C, Manager at Jackson Hotel & Convention Center, responded to this review

Thank you for choosing our property for your stay and also taking the time to write this review! We are very happy to have provided your accommodations and we hope to be able to do so again.

Reviewed December 15, 2016 via mobile

There were many, many roaches. Unfortunately the first night I got there I fell right to sleep and didn't see them come out. The second night as soon as it got dark I was intubated with them running around the room. I left the hotel about midnight. They refunded me my money because I did not stay the second night,...

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Helpful?
Thank Iwantclean
David C, Manager at Jackson Hotel & Convention Center, responded to this review

We would like to apologize for not meeting your standards during your stay. We would also like to assure you that we have contracted a pest control company that diligently inspects and rectifies any and all pest issues that occur. Please give us the opportunity to exceed your expectations the next time you are in Jackson, TN.

Branson, Missouri
Reviewed October 29, 2016

You might think I am too picky, but you'd be wrong. I had part of the door hinge come down on my head in the first room. The 2nd one had a sliding glass door, that opened to a walk by area...that did not lock? The 3rd one had bad road noise...I might as well have slept in my car?...

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Helpful?
Thank antioch1212
David C, Manager at Jackson Hotel & Convention Center, responded to this review

Firstly, please accept our apology for not meeting your standards during your stay. We have recently undergone renovations that have rectified many of the issues you described in this review. The next time you are in Jackson, TN, please give us the opportunity to exceed your expectations.

Atlanta
Reviewed September 17, 2016 via mobile

Staff was very helpful in making a room refund after I killed a bed bug and brought it to them, but yuk!!! Saw other good-sized bugs cruising around the lobby, also. Not only were there bed bugs (with friends), the place was gross. Crack pipe burns in the filthy carpet, filthy window glass and broken lock on the lanai door...

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Helpful?
Thank Clixlr8
David C, Manager at Jackson Hotel & Convention Center, responded to this review

We would like to apologize for the inconveniences you incurred while here. We have recently undergone renovations and contracted a quality pest control company to rectify those issues. We ask that the next time you are in Jackson, TN, please give us the opportunity to outperform your last stay.

Jackson, Tennessee
Reviewed September 12, 2016

We booked a family reunion in the conference room. Horrible experience. There was no air conditioner, the room smelled like stale smoke, the staff was rude, would not let us decorate the room until the last minute because of "using too much electricity". No garbage bags for garbage! Overpriced!

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Helpful?
2Thank Sasha198163
David C, Manager at Jackson Hotel & Convention Center, responded to this review

We would like to extend a heartfelt apology for any inconveniences you experienced while hosting your event. We would also like to assure you that those issues will not occur if you would give us a second chance to accommodate your future gatherings.

Nashville, Tennessee
Reviewed August 22, 2016 via mobile

First impression are important. As I walk to the door I noticed that upkeep of the landscape and out side is lacking. I was greeted with very nice guy at the desk to check me in. My room was charged less for what I reserved it for so I was happy...so I thought so. My room was on the 2nd...

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Helpful?
Thank baby98hami
David C, Manager at Jackson Hotel & Convention Center, responded to this review

We would like to apologize for the inconveniences you experienced while staying with us during a renovation period. Please give us a chance to exceed your expectations the next time you are in Jackson, TN.

Asheville NC
Reviewed June 15, 2016

Given this place is called the Jackson Hotel and Convention Center, I figured it'd be pretty nice. For the record my partner found the place and reserved a room there. Although Trip Advisor says it is formerly a Rodeway Inn, it is apparently now a Motel 6 based on an inconspicuous sign on the property. The good news: No bed...

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Helpful?
Thank hawkseer
David C, Manager at Jackson Hotel & Convention Center, responded to this review

Thank you for choosing our property for your stay and also taking the time to write this review! We have recently undergone renovations and apologize that your stay coincided with that time. The Motel 6 is actually located behind our hotel; we're sorry for any confusion their signage caused. We are very happy to have provided your accommodations and we...

Reviewed June 8, 2016

We stayed here on our way back from Memphis. PLACE looked very well lit and right off the interstate. Room was clean and comfortable. Flat screen TV and free WIFI was great. Breakfast was decent with gravy n biscuits and waffles.

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Helpful?
Thank Emily B
David C, Manager at Jackson Hotel & Convention Center, responded to this review

Thank you for choosing our property for your stay and also taking the time to write this review! We are very happy to have provided your accommodations and we hope to be able to do so again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All rooms equipped with coffee makers, hair dryers, irons and ironing boards. Microwaves and refrigerators available. Interior corridor and drive-up rooms available. Casey Jones Village adjacent. ... more   less 

Additional Information about Jackson Hotel & Convention Center

Address: 1963 Highway 45 Byp, Jackson, TN 38305-2479 (Formerly Rodeway Inn & Suites)
Location: United States > Tennessee > Jackson
Price Range: $43 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jackson Hotel & Convention Center 2*
Number of rooms: 206
Reservation Options:
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Also Known As:
Econo Lodge Jackson
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Questions & Answers

Here's what travelers have asked, with answers from Jackson Hotel & Convention Center staff and other travelers.
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Questions? Get answers from Jackson Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You are better off sleeping in your car, than staying here??!!”
 of 5 bubbles antioch1212, Oct 29, 2016 | Read review
“Choose a room somewhere else”
 of 5 bubbles hawkseer, Jun 15, 2016 | Read review
“Ask for quiet room away from ice machines, elevators, and exposure to traffic. We asked and our wishes were granted!”
 of 5 bubbles SeaSprayGirl, May 25, 2016 | Read review
“Get a newly renovated room”
 of 5 bubbles AshleyGlassmire, May 26, 2015 | Read review
“There are no good rooms!”
 of 5 bubbles ginny110411, Jun 26, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question