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Country Inn & Suites By Carlson, Jackson

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1935 Emporium Drive, Jackson, TN 38305 (Formerly Signature Boutique Hotel)
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Dallas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Pro: Front desk was very nice. Easy access to highway and Starbucks. Con: A/C was not working properly. Was able to get it cool enough to make it bearable. Front desk attempted adjustments but I was too exhausted from travel to being going back and forth. Thermostat was extremely dated (not digital). It was set on 60, read 70 and... More 

Helpful?
Thank DallasNavigator
Jessica B, General Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

I'm very sorry that you did not enjoy your stay with us. We are in the process of changing out all of our HVAC units and thermostats. I will forward your comments to the owner of the hotel, as he takes all comments into consideration. I hope your will give Country Inns another chance in the future. More 

Bucyrus, Ohio
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very courteous staff. The manager Deanna was very accommodating and treated me like a VIP. The room was clean and smelled nice. The tv was a little small but it did have an HDMI connection which was convenient for connecting my computer. Overall, I was pleased.

Helpful?
Thank Dale B
Marshall, Arkansas
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was clean, quiet and comfortable. Room was amply appointed and very comfortable and inviting. I saw several bad reviews of this property and everyone's experience is different however mine has been wonderful.

Helpful?
Thank Jeff P
Old Hickory, Tennessee
Level Contributor
121 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in to this hotel on a Sunday evening. The person at the front desk, Maegen, greeted us upon entering. We noticed that the cookies were already all gone. Maegen offered to bake us some fresh ones. We went to our floor and noticed the corridors needed to be vacuumed and had trash throughout. When we entered our room,... More 

Helpful?
Thank ebrandon
Tyler, Texas
Level Contributor
8 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The stay was Sunday night. There was only 1/2 loaf of white bread and nothing hot for breakfast. There was no outside seating. the common areas need a deep cleaning. The worst in the chain and I have stayed at a dozen.

Helpful?
Thank dkarcherbrady
Jessica B, General Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

Thank you for your review regarding the breakfast area. We regret to hear your dining experience did not meet your expectations. We have shared your comments and concerns with our breakfast staff to ensure that this situation will not happen again. I sincerely apologize and I hope you will give us another chance in the future. More 

Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It was clean and quiet a good value for the cost. Walking distance to three restaurants and Walmart. Six more restaurants with in a mile. Just needed a place to get some rest and parking for a trailer.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank TA1216
Jessica B, General Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

Thank you for taking time to leave us a review. I'm glad you enjoyed your stay on your way through Jackson. We hope to see you again soon! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

We've been road tripping through the usa and I'd all but given up on finding accommodation around the 200 mark that wasn't out dated, musty smelling where I didn't feel the need to wear shoes over dirty old carpet (which was every place we've experienced so far - including mariotts and other country inns). This place has restored my faith.... More 

Helpful?
1 Thank Elle B
Jessica B, General Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

Thank you for taking time to leave us a great review. I'm glad you enjoyed your stay! We did renovate in August 2014, I'm glad to see our rooms still have their new feel! We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Jackson, TN, where guests are treated to thoughtful services like free high-speed Internet access and a well-equipped fitness center in a friendly atmosphere. Situated near I-40 and the US Hwy 45 Bypass, between Nashville and Memphis in beautiful Jackson, Tennessee, the hotel's location is perfect for guests visiting Union University, Casey Jones Village and West Tennessee Healthcare Sportsplex. Enjoy access to meeting facilities, the 24-hour business center and the complimentary, hot Be Our Guest Breakfast buffet. From your peaceful, modern room or suite to the courteous, professional staff, everything at the Country Inn & Suites is sure to contribute to a pleasant stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Jackson

Address: 1935 Emporium Drive, Jackson, TN 38305 (Formerly Signature Boutique Hotel)
Location: United States > Tennessee > Jackson
Price Range: $109 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Jackson 3*
Number of rooms: 78
Reservation Options:
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Hotel Style:
#6 Business Hotel in Jackson
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