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Country Inn & Suites By Carlson, Jackson

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150 Reviews from our TripAdvisor Community

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Showing 150: English reviews
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Bristol, Virginia
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank sarahjacks2017
Danielle B, Front Office Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

Reviewed 3 weeks ago via mobile

Staff was superb, but I'm looking for cleanliness and maintained. CLEANLINESS was good, just stains on carpet. But maintenance was not up to par. Cracked grout in tile in shower, toilet paper holder was loose, shelf over toilet was also very loose and made special awareness to not touch it because we felt it would fall in the floor. Our...

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Thank Travelingiswhere
Palmyra
Reviewed February 13, 2017

From the second we stepped in front of room 301, I knew it wasn't going to be good. The door to our room was dirty with dirt & grease hand prints & smears. The comforter had stains on it and the bathroom needs a lot of work. The caulking was coming off everywhere in the bathroom and there was MOLD...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Charla_Palmyra
Danielle B, Front Office Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review and fix the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Richmond, Virginia
Reviewed February 2, 2017

Arrived to an empty lobby and the one employee on duty sitting on a couch watching a video on his cell phone. Tile grout discolored around tub. Bed hard and uncomfortable. Whole top floor smelled like cooked cabbage - yuk. Window's didn't open. TV too small. Phone call from front desk saying something was leaking in the room below and...

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Helpful?
Thank Brad F
Jessica B, General Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

Hello Brad, I'm very sorry your stay was less than satisfactory. I will be speaking to the employee that was on duty during your check in. We are currently working on our bathroom grout. Our breakfast and guest room tvs are the standard from the Country Inns brand. I will be passing your other comments along to the management company....

clinton, United States
Reviewed January 15, 2017

everyone was nice and accommodating. The beds were very comfortable and the room was clean. The breakfast was great, each day we has a different choice. The location is quite and yet close to several restaurants and shopping.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Q5043NUbrianh
Danielle B, Front Office Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

We are thrilled to hear that you enjoyed your stay and that we met your expectations. We look forward to your future stays if you happen to pass through this way again!

Bruceton, Tennessee
Reviewed January 6, 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank A9242OJmattw
Danielle B, Front Office Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

smithville, United States
Reviewed January 3, 2017

I was very pleased with my stay. everyone was so nice. I look forward to staying there again. the rooms were very clean and fresh for our stay. everyone there made us feel very welcome. the breakfast was very good, as well as hot and fresh.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank V5865BJthomass
Danielle B, Front Office Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

We appreciate your feedback and are happy to hear that you enjoyed your stay with us. I will surely share the comments with our employees. We look forward to your future stays with us here at the Country Inn & Suites in Jackson TN!

Bartlett, United States
Reviewed December 31, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank alisag2017
Danielle B, Front Office Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

Jackson, United States
Reviewed December 22, 2016

This hotel is clean, quiet, has a variety of restaurants nearby, an awesome breakfast and has a staff that wants to make your stay as comfortable as possible. Everyone from the front desk to the breakfast hostess will see that you have everything you need.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 477lawrencem
Danielle B, Front Office Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

We are happy to hear that you enjoyed your stay with us. Also, thank you for the comments about our staff and the breakfast, I will pass them on. We look forward to seeing you the next time you visit!

El Dorado, United States
Reviewed November 28, 2016

I have stayed at the Country & Suites By Carlson four times this year for a total of 16 days and would continue to book my future stays there when in town. one of my stays included bringing my family and all went well. I have no complaints and all my needs were met.

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank lawrencek726
Danielle B, Front Office Manager at Country Inn & Suites By Carlson, Jackson, responded to this review

Thank you for your wonderful comments and for choosing our hotel for your stays. We look forward to seeing you and your family again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Jackson, TN, where guests are treated to thoughtful services like free high-speed Internet access and a well-equipped fitness center in a friendly atmosphere. Situated near I-40 and the US Hwy 45 Bypass, between Nashville and Memphis in beautiful Jackson, Tennessee, the hotel's location is perfect for guests visiting Union University, Casey Jones Village and West Tennessee Healthcare Sportsplex. Enjoy access to meeting facilities, the 24-hour business center and the complimentary, hot Be Our Guest Breakfast buffet. From your peaceful, modern room or suite to the courteous, professional staff, everything at the Country Inn & Suites is sure to contribute to a pleasant stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Jackson

Address: 1935 Emporium Dr, Jackson, TN 38305-6015 (Formerly Signature Boutique Hotel)
Location: United States > Tennessee > Jackson
Price Range: $111 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Jackson 3*
Number of rooms: 78
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Hotel Style:
#6 Business Hotel in Jackson
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Jackson staff and other travelers.
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Willington

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Questions? Get answers from Country Inn & Suites By Carlson, Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the first floor and it was very quiet.”
 of 5 bubbles dbstader, Aug 24, 2016 | Read review
“Don't stay here.”
 of 5 bubbles DallasNavigator, Jul 14, 2016 | Read review
“The air unit above room 205 leaked onto the window seal.”
 of 5 bubbles ebrandon, Jul 6, 2016 | Read review
“Don't stay here. Elevator was slow”
 of 5 bubbles dkarcherbrady, Jun 30, 2016 | Read review
“Had two rooms and both were Great!”
 of 5 bubbles 690damians, Feb 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question