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Courtyard Jackson

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Courtyard Jackson
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342 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Conway, Arkansas
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Great stay at the Courtyard Marriott in Jackson, Tn ! Extremely clean, great location next to I-40. Wife accidentally left her laptop in the room. Execute housekeeping manager called later that afternoon to tell me that they found the laptop and would ship it overnight to me at my vacation destination! Can't say enough about how awesome it was to... More 

Helpful?
Thank Lowewilliam72
Lincolnton, North Carolina
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were traveling east on I40 from the Charlotte, NC, area. We stopped for a short visit to a couple spots in Nashville before getting back on the road. This hotel was not quite 2 hours west of Nashville and abt an hour east of Memphis. It was in a safe area, was a nice hotel if an expensive breakfast,... More 

Helpful?
Thank Squashie56
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind comments regarding the hotel. We hope to be of service to you the next time you are in the Jackson area. More 

Baltimore, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in Jackson, TN on our way to taking my son to college. We even ate in the lobby restaurant. Good food, but was a little slow. It had a nice ambiance. The bed was comfy and everyone was friendly. Most of the pillows were soft too. My only complaint would be that coffee this morning was weak.

Helpful?
Thank Julianne C
Frederick H, General Manager at Courtyard Jackson, responded to this review

We appreciate you as a guest and the kind comments about the hotel. I will investigate the coffee issue with restaurant to ensure this was an isolated incident. Please stay with us again the next time you are in the Jackson area. More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall, the room was decorated very nicely in a modern motif. Also, the room was clean. My only complaint would be the sofa bed. Most rooms have a double, but the sofa bed here is only a twin. It is also VERY uncomfortable!!! Lastly, the staff was unable to accommodate us with extra pillows which could've made the sofa bed... More 

Helpful?
Thank Tanisha A
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind words regarding the hotel. Unfortunately, I do not have any in put in the room design and the furnishings, but I will relay the message about the size and discomfort of the sofa beds. My apology for not having extra pillows. I will address this oversight and ensure this is an isolated incident. Thanks for... More 

Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This has quickly become our go to place to stay in Jackson. I've been traveling to Jackson for over 30 years and tried a number of the hotels there. We've honed in on different ones through the years - most recently The Doubletree - but it is showing it's age. The Courtyard is full of helpful good folks and the... More 

Helpful?
Thank Dale J
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind words. I will make sure the attention to the spa in the pool area is given more attention. We hope to see you again the next time you are in the Jackson area. flharris More 

Zanesville, Ohio
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

We stayed here one night on our vacation. The hotel lobby is beautiful and the hotel staff is very friendly. We had a regular room not a suite. It was very clean and the decor was nice and newly updated with a larger size fridge. Beds were comfy and the blackout curtains were a nice touch. Bathroom was ok but... More 

Helpful?
Thank navywife6572
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your comments. We hope to see you again. More 

Mason, Ohio
1 review
4 of 5 stars Reviewed July 15, 2016

If you want to feel welcome the moment you walk into a hotel, this is the place to stay when in Jackson, TN. I was blown away at how friendly the staff (specially Keren) was as I entered through the door. It made for a great stay.

Helpful?
Thank tmbacchus
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your comments. We desire to be your hotel of choice when in Jackson, Tn. Please come see us again. More 

New Orleans, Louisiana
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

Hotel was very nice and the check-in was fine. The room was very clean and the AC works very well. The Lampshades were cracked and look old. But overall the room was nice. The room's walls were very thin and you could constantly hear the neighbors next door and people above you.

Helpful?
Thank August R
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for staying with us. The lamp shades in the rooms have been replace. We were in the process of doing so when you stayed. Sorry for the inconvenience and hope you will allow us to serve you again in the future. More 

Jasper, GA
Level Contributor
165 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed July 1, 2016

My wife and I stayed at this hotel at mid-stop of a road trip. The building and room are beautiful and great shape. It is either fairly new or very recently remodeled. It has the most current decor and furnishing of the Courtyard chain. The rooms are adequately sized, well furnished and clean. The staff was quite friendly and efficient.... More 

Helpful?
Thank Randy L
Jeffrey W, General Manager at Courtyard Jackson, responded to this review

Thank you for your comments. There were several family groups in during your stay and the guest were all over the hotel. Unfortunately the room you were moved too was on the high-side of the hotel. Our exit there is a gas station just across the interstate from the hotel. True there is not a restaurant at this exit but... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 29, 2016 via mobile

The woman that checked me in was so kind and friendly. She really made me feel welcomed and informed me of other amenities of the hotel. She engaged me in polite conversation smiled and held eye contact.

Helpful?
Thank Ernestine C
Jeffrey W, General Manager at Courtyard Jackson, responded to this review

Thank you for your words. We look forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Dr, Jackson, TN 38305-1313
Location: United States > Tennessee > Jackson
Price Range: $113 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jackson 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Marriott
Jackson Courtyard
Hotel Style:
#2 Business Hotel in Jackson
#3 Romantic Hotel in Jackson
#5 Family Hotel in Jackson
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