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All reviews room was clean no elevator internet service place to stay hot breakfast the breakfast area next morning staff was friendly easy access long drive first floor biscuits and gravy jackson tn jackson area waffles free breakfast parking lot
We stayed for one night visiting family in Jackson. The location is fine for that, just off the freeway and across the road from a McDonalds and the Casey Jones museum and restaurant. There seemed to be plenty of local shopping for essentials. The bed...More
Date of stay: October 2018
Response from Natasha S, General Manager at Best Western Carriage House Inn & SuitesResponded 4 weeks ago
Dear Mr. Spock,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...More
We stayed here 4th of July on our way to Nashville. Lauren checked us in and was so nice. When we got to our room on the backside of the hotel, we found that the internet was not working. She tried to reset it but...More
Date of stay: July 2018
1 Thank johnscotth
Response from Carolynn H, Guest Relations Manager at Best Western Carriage House Inn & SuitesResponded July 24, 2018
It’s something our staff takes great pride in, so we value your feedback both positive and negative which tells us the places we need to make improvements with the aim of offering our guests with a more pleasant and comfortable experience.
On behalf of our...More
This hotel has really raised their price. Just last year could get a decent room for $70-80. It is now over $100 and no upgrades. I stayed at the hotel on 10/16/18 and after check-in discovered they did not have internet service. We I inquired...More
Date of stay: October 2018
Thank Ken O
Response from Natasha S, General Manager at Best Western Carriage House Inn & SuitesResponded October 25, 2018
Dear Ken O.,
I would like to thank you for taking the time to review our hotel. We use this as ways to improve our service. I would like to inform you that we corrected the issue with internet and would be pleased if you...More
We arrived around 8 p.m. to warm cookies from the Office Manager. She was very friendly and knowledgeable. It took a bit to locate this hotel. It is on a service road. We were originally skeptical because of the location and reviews that we read,...More
We stopped here on our way to Mississippi. We were tired but I have to say that your wonderful hostess, Jeanette, was so accommodating. She recommended a great restaurant to us, went into detail to explain the Rewards program and just overall, a very nice...More
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST …MoreWESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. Less
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