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BEST WESTERN Carriage House Inn & Suites

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BEST WESTERN Carriage House Inn & Suites
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212 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Ciudad Victoria
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

It was a long 12 hr trip from oklahoma, we had some car problems on the way, so it was getting late, I had a reservation planning to drive 9 hr, when we got there it was clean good beds to rest and clean bathroom.. in the morning they had nice breakfast. Outside the hotel look a little old.

Helpful?
Thank Wesley2k1
Owasso, OK
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was just a quick stopover on our way back home, and for that it served its purpose. The room was fine, but the breakfast area was tiny. Normally I check Trip Advisor reviews before booking a place, but I simply didn't have time this go around. Had I done that, I might have chosen differently. One thing I... More 

Helpful?
Thank sidebones
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Lombard, Illinois
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean room, very good service from all staff. Stayed two nights for a wedding. Only reason we did not give five stars was the following minor issues. Toilet tank leaked, two stairs hard to walk on in high heels, (wife, wedding), Breakfast area was too small for number of guests. I would stay again. Pillows and bed very nice. Breakfast... More 

Helpful?
Thank Thomas_H181
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

SOUTHERN Illinois
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved the room, very roomy, and comfortable. Worked great for the four of us. Pool was great, very relaxing. The breakfast was wonderful, eggs, biscuits, gravy, sausage, cereal, rolls, yogurt, toast, jelly, bagels, cream cheese..even the picky little ones found something they liked!. Will definitely be back!!

Review collected in partnership with Best Western

Helpful?
Thank Boots-n-theGoose
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Nashville, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This Best Western is good for a quick stay when you don't have another option when traveling with your pet. Otherwise, I would not recommend this hotel. The staff is unfriendly and acted burdened when asked questions. Being treated like that is just not worth it even with a decent price. There are cheaper hotels in the area with similar... More 

Review collected in partnership with Best Western

Helpful?
Thank RebFlow
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Travelers are raving about these Jackson hotels

Austin, United States
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 23, 2016

The bed was superb. The breakfast was very good. We rented a king suite as we were in town for 4 days attending "Jackson Sings the Gospel". It was great to have the double room provided by the suite. The couch, chair, and lamps however have seen better days and could use replacing. On the last day some of the... More 

Review collected in partnership with Best Western

Helpful?
Thank Diann P
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Highland Village, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 22, 2016 via mobile

No matter how low the rate is, just keep driving. Floors were dirty, linens stained, shower curtain moldy, breakfast disgusting. The cleaning crew stands right outside your room smoking The parking is difficult as is the location. It is close to everything in Jackson...

Helpful?
Thank Stacie B
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Birmingham, United States
1 review
3 of 5 stars Reviewed July 20, 2016

TV channels were very hazy. Price of room greater than the value of the room. Hotels in the same area have compatible accommodations for less money. BW has steadily increased the price of rooms with very little increase in value. This trip has priced me out of BW and I will seek other accommodations on my next business stay.

Review collected in partnership with Best Western

Helpful?
Thank Denis M
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Iowa
2 reviews
2 of 5 stars Reviewed July 5, 2016

This motel is in a convenient location, but that is just about all it has going for it! It looks nice from the outside, but our room was the opposite of nice. It was dirty, had a few bugs, and there was blood on the bathroom wall. Our room was not soundproof at all, so at times it was a... More 

Helpful?
Thank Melissa M
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We appreciate your comments and we will make efforts to ensure your next stay with us will be a more enjoyable experience. I apologize for the inconveniences you encountered. We hope you will give us another chance to be of service to you, when you are back in... More 

Allen, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 5, 2016

The hotel advertised free wifi. The wifi was free. However, it was non-existent in the room assigned to me. I told the desk clerk about this and was made to feel like I didn't know how to connect to the internet using the hotel password in a condescending way. I went on to explain that I did connect but could... More 

Review collected in partnership with Best Western

Helpful?
Thank Adrian K
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We appreciate your comments and we will make efforts to ensure your next stay with us will be a more enjoyable experience. I apologize for the inconveniences you encountered. We hope you will give us another chance to be of service to you, when you are back in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 

Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Byp, Jackson, TN 38305-2478
Location: United States > Tennessee > Jackson
Price Range: $77 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carriage House Inn & Suites 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Jackson Best Western
Best Western Jackson
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