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BEST WESTERN Carriage House Inn & Suites

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BEST WESTERN Carriage House Inn & Suites
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217 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Fort Worth
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very clean, good breakfast. Easy access. Will stay when we travel again. The night clerk was very helpful and kind. Our check in and questions were responded to in a very informed way. The Hotel was easy to get to from I-40.The grounds, lobby and room were very clean and inviting. The fact that there was a microwave, small ice... More 

Review collected in partnership with Best Western

Helpful?
Thank Nita B
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

The Woodlands, Texas
Level Contributor
92 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this after an exhausting drive from Houston on the way to Kentucky. Great reception man- he recommended several local and nearby restaurant options and the one we went to - Redbones- Cajun) was very good. Great bed, very clean, coffee in the room great, and a VERY good breakfast for free. The price was fair, and did I... More 

Helpful?
Thank julia s
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Montgomery, Alabama
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I enjoyed my stay and everything was very nice and the price and location was wonderful. The fount desk staff was nice and the breakfast person was great also. The problem I had as a BW Platinum member was useing my $50 reward card. I called BW twice to get the number and it was entered by the staff twice... More 

Helpful?
Thank Eaglemapper
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay while you were at our hotel however I;m sorry to hear that you experienced issues with the use of your travel card. Unfortunately sometimes things fall through the crack and we apologize for any and all inconveniences this has caused you. We hope... More 

Tucson AZ, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

If I'm ever in Jackson, TN, again, I won't stay in this motel. I don't know who the owner is or what their standards are for personnel, services, cleanliness of the rooms, etc. Practically needed a GPS to find the vending and ice machines -- even after hotel staff told me how to find it.

Review collected in partnership with Best Western

Helpful?
Thank Theodore J
Carolynn H, Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

I certainly understand your frustration after traveling a long day, and realize that you need clear directions to the ice and vending machine.. I hope you were able to locate what you needed, we are a smaller hotel with only 2 floors so it is located only in one area. Please accept my sincere apologies. We will make every effort... More 

Travelers are raving about these Jackson hotels

Gainesville, Georgia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a nice place to stop over for a nights rest. The staff was all very nice and helpful. I stayed a few weeks earlier on a similar trip and the room was fine. This time I did not like the room the gave me at first and the staff was fast and nice to switch to another... More 

Review collected in partnership with Best Western

Helpful?
Thank onthego2213
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Ciudad Victoria
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

It was a long 12 hr trip from oklahoma, we had some car problems on the way, so it was getting late, I had a reservation planning to drive 9 hr, when we got there it was clean good beds to rest and clean bathroom.. in the morning they had nice breakfast. Outside the hotel look a little old.

Helpful?
Thank Wesley2k1
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Owasso, OK
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 16, 2016

This hotel was just a quick stopover on our way back home, and for that it served its purpose. The room was fine, but the breakfast area was tiny. Normally I check Trip Advisor reviews before booking a place, but I simply didn't have time this go around. Had I done that, I might have chosen differently. One thing I... More 

Helpful?
Thank sidebones
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Lombard, Illinois
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 8, 2016

Clean room, very good service from all staff. Stayed two nights for a wedding. Only reason we did not give five stars was the following minor issues. Toilet tank leaked, two stairs hard to walk on in high heels, (wife, wedding), Breakfast area was too small for number of guests. I would stay again. Pillows and bed very nice. Breakfast... More 

Helpful?
Thank Thomas_H181
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

SOUTHERN Illinois
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 30, 2016

Loved the room, very roomy, and comfortable. Worked great for the four of us. Pool was great, very relaxing. The breakfast was wonderful, eggs, biscuits, gravy, sausage, cereal, rolls, yogurt, toast, jelly, bagels, cream cheese..even the picky little ones found something they liked!. Will definitely be back!!

Review collected in partnership with Best Western

Helpful?
Thank Boots-n-theGoose
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for posting a comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Nashville, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 27, 2016

This Best Western is good for a quick stay when you don't have another option when traveling with your pet. Otherwise, I would not recommend this hotel. The staff is unfriendly and acted burdened when asked questions. Being treated like that is just not worth it even with a decent price. There are cheaper hotels in the area with similar... More 

Review collected in partnership with Best Western

Helpful?
Thank RebFlow
Carolynn H, Guest Relations Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 

Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Byp, Jackson, TN 38305-2478
Location: United States > Tennessee > Jackson
Price Range: $72 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carriage House Inn & Suites 2.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Jackson Best Western
Best Western Jackson
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