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Comfort Inn

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Comfort Inn
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Saint Peters, Missouri
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I were in Jackson for a baseball tournament, so a good night sleep was paramount. Unfortunately, this is not the place to do that. Our first night is when we realized that, at 8pm, the air conditioning didn't work in our room. We went to the night manager, and he came into our room and confirmed that... More 

Helpful?
Thank Terri S
KPatel557, General Manager at Comfort Inn, responded to this review

Please allow me to apologize for your recent experience during your stay at the Comfort Inn Hotel. Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guests comments whether they are good or bad so that we can know what we might be doing well and what we need to... More 

Fort Smith, Arkansas
Level Contributor
199 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 21, 2016 via mobile

I spent the night here three years ago. This time the newness has rubbed off and I find no reason to return. I will pay a little bit more to get a little bit more. Staff was good, management/owners should provide more personnel.

Helpful?
Thank milehighbullet1
KPatel557, General Manager at Comfort Inn, responded to this review

Please allow me to apologize for your recent experience during your stay at the Comfort Inn Hotel. Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guests comments whether they are good or bad so that we can know what we might be doing well and what we need to... More 

Shippensburg, Pennsylvania
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

We stopped for the night at this hotel. The room was spacious, clean, and comfortable. The only reason for the 4 out of 5 rating is there were some mold spots on the ceiling of the bathroom shower area and the shower was a high step with no handrail. Other than that, we had no complaints.

Helpful?
Thank shawneemtsu
KPatel557, General Manager at Comfort Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time... More 

Athens, Tennessee
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 18, 2016

Not much to report. The facilities were average, the breakfast was average, and the staff was also average. Not bad, not great, just average. I always enjoy writing good reviews when a company produces above average goods. It is a shame that good enough is good enough.

Helpful?
Thank Oldcrabrick
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Sir or Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Dallas, TX
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 13, 2016

Did a short overnight here and the hotel is clean and well maintained. The front desk person was very friendly and accommodating. Free wifi, comfortable bed and clean bathroom. After a long day of driving this was a wonderful oasis.

Helpful?
Thank Rett D
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Sir or Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 5, 2016 via mobile

1st of all, I wanna thank the desk guy Jason for a very wonderful greeting. He settled us into a room, a few minutes later I called the desk for some tooth paste and brush, told him I'd be right down. I left the room heading down stairs, here he comes up stairs with my tooth paste and tooth brush.... More 

Helpful?
Thank Suzy B
KPatel557, General Manager at Comfort Inn, responded to this review

It is so good to hear you experienced a pleasant stay at our hotel! We are definitely in a developing area of Jackson, but we are slowly growing. For now, we try to enjoy the peacefulness of the area. While there are mainly only fast food places, there are a couple of fabulous restaurants on this exit as well.Our front... More 

Indiana
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 5, 2016

We were trying to make it to Nashville, but just couldn't handle it! So we Googled hotels in the area and this one was two minutes from the gas station we had stopped at about 11 pm that night. It is right off the interstate and kind of to itself. We got a nice room on the first floor thanks... More 

Helpful?
Thank johnsonfamily430
KPatel557, General Manager at Comfort Inn, responded to this review

It is great to hear you enjoyed your stay with us! Our entire staff always strives to go above and beyond for every single person that walks through our door. To us, this means keeping our hotel in exceptional condition, meeting every possible need for guests before they ask, and having friendly, helpful personalities. I hope to see you again... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 4, 2016

A bit off the beaten path if you want peace and quiet. I've stayed in Jackson several times. I thought this was a bit expensive compared to other places I've stayed. Clean. No workout room, which I would expect at the price but on this trip I wouldn't have had time to use it anyway. No restaurant or attraction near... More 

Helpful?
1 Thank David R
KPatel557, General Manager at Comfort Inn, responded to this review

Thank for taking the time to list your comments concerning your stay. Please know that we do appreciate our guest’s concerns, good or bad so that we can know what we might be doing well and what we need to improve on. On behalf of our entire team, would like to apologize for not exceeding your expectations. Your satisfaction is... More 

Eva, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 15, 2015 via mobile

I stay at this hotel five or six nights a month. The rooms are always clean and in order. The staff is very friendly and helpful. The breakfast is always fresh and well maintained. Excellent hotel. I would recommend staying here too anyone. It's the only place I stay when in Jackson.

Helpful?
2 Thank scott5762
KPatel557, General Manager at Comfort Inn, responded to this review

Your business is very important to us and we value your feedback. Thank you for taking time to write this review. It is great you had a delightful stay with us! We strive extremely hard to ensure all of our property is clean and well maintained. Our main goal is to provide an environment that allows our guests to relax... More 

Atlanta, Georgia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

We stayed here for 2 nights and had a good experience. The staff was really helpful and pleasant . I enjoyed the breakfast. Think they had real Apple Jacks... The Wi-Fi was top notch. No buffering even while using multiple devices. The locations not the best but not horrible. Not much for food nearby. There are gas stations nearby but... More 

Helpful?
2 Thank Amstel62977
KPatel557, General Manager at Comfort Inn, responded to this review

Dear Sir or Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
We have full hot breakfast and also in all rooms have flat screen TV, refrigerator , microwave, full pillow top mattress , Hair dryer, one cup coffee maker, Iron and Iron board, Safe. ... more   less 

Additional Information about Comfort Inn

Address: 40 International CV, Jackson, TN 38305-9353
Location: United States > Tennessee > Jackson
Price Range: $108 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 43
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Also Known As:
Howard Johnson Jackson
Jackson Howard Johnson
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