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Colonial Inn

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1 room 2 adults 0 children
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Colonial Inn
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62 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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Reviewed 2 weeks ago via mobile

We were very surprised. The rooms have been renovated along with the lobby. Would not hesitate to stay here in the future. Several things to walk to close to motel and convenient to Cracker Barrel just down the road.

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Helpful?
Thank A A
Kirti p, General Manager at Colonial Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

Reviewed February 8, 2017 via mobile

I been here going on two months its very clean hot showers clean towels and sheets every day housekeeping are wonderful everyday service I recommend this hotel for everyone I stayed at roadway inn all I can say is it's a trashy hotel no service nasty towels breakfast awful very rude employees I was so happy when I got to...

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Thank Blasianbabbi S
Kirti p, Front Office Manager at Colonial Inn, responded to this review

new manager Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

Lexington, South Carolina
Reviewed January 19, 2017

Was in town for work and stayed for a few days, front desk staff was nice on check in. The room was clean and comfortable, the tub showed some scratches but that is to be expected. the carpet was in good shape and all the other amenities were in good working order. The breakfast was typical fare, although you are...

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Thank Gryphonwar
ARVIN p, Manager at Colonial Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

Reviewed October 18, 2016

Just a cheap clean room. Good enough! My only complaint is that I Never could get the wifi to come on. The continental breakfast was pretty skimpy. We ate out! But staff was very responsive and called when we checked in to see if the room was satisfactory or if we needed anything.

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Thank gayemikell
Andy p, Manager at Colonial Inn, responded to this review

Honeybun muffin apple juice orange juice yogurt waffles cereal coffee decaf coffee Oak meal every morning I have a ? One bid 52+ tax to be at 67.99Plus tax king size bed 79.99 Plus tax Andy patel Front Office Manager at Knights Inn Jackson Thank you for your feedback. We value your opinion. I am happy to hear you enjoyed...

Cincinnati, Ohio
Reviewed October 15, 2016 via mobile

Reasonably priced, clean and allowed pets for only $20 extra. Desk clerk was very nice. A little noisy as was right on the street but good for a one night stay on our way to pick up a new puppy for our family...

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Thank Dherbert53
ARVIN p, Manager at Colonial Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

Reviewed October 14, 2016 via mobile

We had a pleasant stay at the Knights Inn. The room was clean and comfortable and the staff personable. Very economical but as you might expect, not many frills. We did have a small dog with us and we were charged an extra $20 but, having been charged $75 extra at a nearby hotel on the last trip, we didn't...

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Thank Dean H
Kirti p, Front Office Manager at Colonial Inn, responded to this review

new manager Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

Lindale, tX
Reviewed October 12, 2016

We arrived around 9 pm to find lobby closed and checking in conducted via a drive-up window. We were the only ones trying to check in; although we had reservations this process took over 15 minutes. We were given a room at he very front of the property - no more than 40 ft from a noisy street resulting in...

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Thank LindaleGuy
Andy p, Manager at Colonial Inn, responded to this review

I don't have any reservations knights inn Jackson TN Disappointment

Denver, Colorado
Reviewed September 6, 2016

Nothing to look at from the street, but at least the rooms didn't smell bad. In fact, beds were decent, rooms fairly updated, felt reasonably safe, pillows not great - just bring your own. Nothing really to offer for breakfast, but we went to Perkins anyway. Average hotel stay. Ok for the price. I will certainly opt for something nicer...

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Thank LynnzTDog
Reviewed September 1, 2016 via mobile

I had two rooms for one night. Our room, with two beds, was very clean and comfortable. The other room wasn't quite as good. The bed was very small. The people at the desk were very polite and helpful. The breakfast was minimal, but was very helpful in getting started and saving money. Overall, it was a good deal. I...

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Thank Marsha C
Reviewed August 29, 2016

The desk staff member was excellent. I arrived late a night. I checked in via the drive up window. The staff member saw the look of surprise on my face ( I have never checked in anywhere in this manner). He assured me I would be quite fine. My room was in the front near the office. He came out...

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Thank Tamara P
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel & motel. ... more   less 

Additional Information about Colonial Inn

Address: 2659 North Highland, I-40 and North Highland, Exit 82-B, Jackson, TN 38305 (Formerly Knights Inn Jackson)
Location: United States > Tennessee > Jackson
Price Range: $58 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Colonial Inn 1.5*
Number of rooms: 50
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Also Known As:
Knights Inn Jackson
Jackson Knights Inn
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Questions & Answers

Here's what travelers have asked, with answers from Colonial Inn staff and other travelers.
13 questions
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Questions? Get answers from Colonial Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room in the back to avoid road noise.”
 of 5 bubbles gayemikell, Oct 18, 2016 | Read review
“Ask to be in the front. The back seems a bit unruly.”
 of 5 bubbles tamarap139, Aug 29, 2016 | Read review
“Stay in the back far away from the street.”
 of 5 bubbles MSASteeler, Jul 14, 2016 | Read review
“I think they're equally clean and comfortable.”
 of 5 bubbles 973ws, Mar 28, 2016 | Read review
“nice rooms flat screen TV free WIFI Continental BREAKFAST”
 of 5 bubbles 457juanitaw, Mar 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question