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Holiday Inn Express Hotel & Suites Chattanooga-Hixson

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Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
St. Petersburg, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was nice, clean, bed comfortable. They were in the process of renovating the pool area. The staff was the best I have ever experienced. I called on a Monday morning . My husband was admitted to a local hospital in an emergency situation. Ashley answered the phone and allowed me to check in early as we were from... More 

Helpful?
Thank Patty B
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Patty B, We greatly thank you for the great review you left us. We are working on fixing the appearance of our hotel and hope to have you with us again to provide you with a higher quality stay. Thank you for choosing our hotel Sa'eed Abazid Front Office Manager More 

Houston, Texas
Level Contributor
147 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is currently under renovation, and apparently needs it. Front desk "James" was friendly and helpful, it was a decent nights sleep. Room was disarray, under remodel, splotchy paint and Sheetrock work, and breakfast was mediocre at best.

Helpful?
Thank hottoddy88
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear hottoddy88, We appreciate your feedback and apologize for the inconvenience you've encountered during your recent stay. We are working on improving the appearance and quality of our hotel and hope you will come back to experience the forthcoming improvements. Sa'eed Abazid Front Office Manger More 

Opelika, Alabama
Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago

I spent a few days here and wish i had stayed some place else. The card keys to the rooms did not work most of the time and took multiple tries before it would unlock the door. The carpets were stained and smelled. Some of the room numbers were missing or about to fall off the wall. The pool was... More 

Helpful?
Thank rocketman2k
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many upgrades to the... More 

Huntingdon
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Booked the room through booking.com. The lady who assisted us upon our arrival was AMAZING!!!! She was so friendly and even gave us details about local attractions. When we arrived our room was still being cleaned which was fine. We left and returned. Upon our return and check in, this lady had went home. We were met with a rather... More 

Helpful?
Thank Rachel A
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Rachel A, I want to apologize for my staff's actions, We take your feedback seriously and we will take the necessary measures regarding this behavior. We do appreciate your business and hope you will come back to enjoy our newly remodeled rooms upon completion. Sa'eed Abazid Front Office Manager More 

Bowling Green, Kentucky
Level Contributor
177 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is conveniently close to down town Chattanooga. Also its near plenty of restaurants and shopping. They are going through a renovation, but none of it impacted our stay. Staff was friendly and helpful (James at the front desk was very helpful). The breakfast was diverse. They have a nice indoor pool. I will say the pool was a... More 

Helpful?
Thank Shipbird1969
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Shipbird1969, Thank you for your recent stay with us, we are glad you enjoyed it. We hope you will come back to enjoy our newly renovated rooms upon completion. Sa'eed Abazid Front Office Manager More 

Chattanooga, Tennessee
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

We stayed here one night because we were closing at 9 am the next am. Room was decent, not fantastic, breakfast was horrible and hotel is older and outdated. Night time staff was great next morning not so much. The vending machines were completely empty. Fortunately it was close to other places to eat and drink.

Helpful?
Thank Kristi B
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Kristi B, We are sorry that we haven't met your expectations. Your feedback will be taken seriously and passed onto the necessary department heads in order to better future experiences at our hotel. I ensure you if you give us another chance we will not let you down. Thank you. More 

Dublin, OH
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 7, 2016

My daughter's softball team stayed here for a tournament, and the whole time i kept hoping it would exceed my expectations. Sadly, it just met them. The area is not great - there's a shooting range right next door and a vape store on the other side. Our room was on the first floor, so was most easily accessible through... More 

Helpful?
Thank 273mariae
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear 273mariae, Thank you for choosing our hotel. We sincerely apologize for all the trouble you've encountered at our property. Our entire hotel is undergoing a transform that will change every aspect of your stay including the mentioned problems. We hope that you will allow us a future chance to better accommodate you on your next visit to the area. More 

Kathleen, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 5, 2016

To start, the service was excellent. The staff was all very friendly and helpful. There were renovations being done at the time, but they didn't interfere with our stay. The hotel would have gotten 5 stars, however, the parking was tight, we got back around 12:30 one night, and the spots were full, we had to park along a curb... More 

Helpful?
Thank Rocco R
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Rocco R, Thank you for choosing to stay with us. We apologize about the inconvenience you encountered at your recent visit, however we are working on renovating our property. We appreciate your feedback and hope to see you with us again. Sincerely, Sa'eed Abazid Front Office Manager More 

Clarksville, Tennessee
Level Contributor
282 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
1 of 5 stars Reviewed April 24, 2016 via mobile

We came to town for my husband to participate in a Full Marathon. Upon arriving we saw it was under construction. We were not aware of this when making reservations. The outward exterior of the Hotel was a mess. They originally tried to place us in a smoking room. Even though we did not reserve a smoking room. Afterwards they... More 

Helpful?
Thank Carolinas704
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you for taking the time to leave your valuable review. The experience you are describing is not the characteristics of the level of service my colleagues and I strive to provide. We apologize for the unsatisfactory stay and hope you will give us another chance. Your feedback will be shared among the staff in order to exceed your expectations... More 

Milwaukee, Wisconsin
2 reviews
3 of 5 stars Reviewed April 15, 2016 via mobile

They appear to be renovating and the hotel might be in better shape when they are done but it's pretty run down right now. This is the most worn down Holiday Inn I've stayed at in the past 5 years. Smoke detector beeped low battery every time the a/c would cool the room below 67. They had to move us... More 

Helpful?
Thank N A
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

We Appreciate you taking the time to leave us with your review. As you suggested we are going through a renovation phase, we are hoping to be done in the next couple of months. We apologize for the inconvenience you experienced on your last visit, my staff and I will work hard to ensure your next visit will be beyond... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newest contemporary designed hotel Chattanooga has to offer. The Holiday Inn Express Hotel & Suites Hixson was designed with the modern traveler in mind, and is one of the only 100% non-smoking hotels in Chattanooga. The hotel is minutes away from downtown Chattanooga and the newly redeveloped River Front. Situated in Hixson the hotel is close to Chickamauga Lake and Marina, TVA, Northgate Mall, the Champions Tennis Club and numerous restaurants. This hotel in Chattanooga is also centrally located within a short drive of the South s biggest cities: Atlanta, Nashville, Knoxville, and Birmingham. Special amenities the hotel has to offer are free high speed Internet access, indoor heated pool and hot tub, micro/fridges, free hot deluxe continental breakfast, and a host of others. Businesses: TVA (Tennessee Valley Authority) and Sequoyah Nuclear Power Plant, DuPont, Komatsu, Gold Bond, Little Debbie (McKee Bakeries), Enterprise South, UTC, Erlanger Hospital, Memorial Hospital, Park Ridge Hospital, Central Baptist Church, Chattanooga Funeral Home. Attractions: Tennessee Aquarium, Downtown Chattanooga, Tennessee River Walk, Tennessee Rail Road Museum, Look Out Mountain (Ruby Falls, Rock City, Incline Railway), Chickamauga Dam/Lake, Chester Frost Park. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chattanooga-Hixson

Address: 4820 Hixson Pike, Hixson, TN 37343-4416
Location: United States > Tennessee > Hixson
Price Range: $110 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chattanooga-Hixson 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chattanooga-Hixson
Holiday Inn Express Hixson
Holiday Inn Hixson
Hixson Holiday Inn
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