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Vista Inn & Suites Airport East

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5770 Old Hickory Blvd, Hermitage, TN 37076-2907
E-mail hotel
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Traveler (51)
Room & Suite (55)
Pool & Beach (2)

About

Location
Cleanliness
Service
Value
See why so many travelers make Vista Inn & Suites Airport East their hotel of choice when visiting Hermitage. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travelers like you. Rooms at Vista Inn & Suites Airport East Hotel offer air conditioning and a refrigerator providing exceptional comfort and convenience, and guests can go online with free internet access. A 24 hour front desk is one of the conveniences offered at this hotel. Free breakfast will also help to make your stay even more special. If you are driving to Vista Inn & Suites Airport East Hotel, free parking is available. When you’re feeling hungry, be sure to check out Papa Turney's BBQ Nashville Shores Marina, Famous Dave's, and Whitt's Barbecue, which are some barbeque restaurants that are popular with locals and out-of-towners alike. If you’re looking for things to do, you can check out Long Hunter State Park, which is a popular state park amongst tourists. We’re sure you’ll enjoy your stay at Vista Inn & Suites Airport East as you experience all of the things Hermitage has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Fax / photocopying
Non-smoking hotel
24-hour front desk
Laundry service
Parking
Free internet
Wifi
Public wifi
Internet
Vending machine
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Budget

Location

Full view
38Car recommended
Grade: 38 out of 100
17Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
60Reviews0Q+A10Room tips
Traveler rating
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  • 33
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Popular mentions
Nice clean budget chain hotel. Close to the airport with a basic breakfast included. Rooms are clean & no road noise. Air conditioners are fairly quiet & great hot water pressure. Car parking right outside your room.
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Response from Jerre L, Reputation Management at Vista Inn & Suites Airport East
Responded Aug 13, 2019
Thank you for taking the time to leave your review in regards to your stay at the Vista Inn & Suites Airport East. We appreciate you recommending us on TripAdvisor. We hope to have the pleasure of welcoming you back again next time your in our area.
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This is my second stay here in 3 months. The price is cheap and basically you get what you pay for. Didn't have any issues with either visit. We had a shower, bathroom, sink, fridge, TV, wifi, and a bed to sleep in,which is all that we needed. The location is pretty convenient. It is close to Nashville Shores, and about 10-15 mins from DT and right by the interstate with many places to eat within walking distance. Apparently, they were busy but we never had any issues with parking, other customers, or the owners.
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Response from Jerre L, Reputation Management at Vista Inn & Suites Airport East
Responded Aug 1, 2019
Thank you for sharing your experience at the Vista Inn & Suites. We appreciate you recommending us and we look forward to having the pleasure of welcoming you back next time your in the area.
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This hotel is the worst ever! It is so nasty and disgusting! My family checked into this hotel for the week they wanted to give me a room with boards all covered on the windows, then they traded the room for a nastier room had to go in and scrub it down with bleach and pine sol and it was still awful the smell was so gross it still didn't go away. I work and go to school on line so the internet service was so horrible they offered to move us to another room . After complaining about the broken beds they decided to put new beds in the rooms, we had lifted the mattress and their was drug paraphernalia under the mattress but the housekeeper had been in the room a couple of days before so she either doesn't clean or they tried to plant some crap in the room so they can try to get their money back. I also witnessed a customer ask a woman from the front desk for courtesy shampoo and she was so mad because she had to get off her phone to help the customer. they whole family and friends live there and are employed there and they are all rude and disrespectful all day long they sit on the phone even the housekeepers sit on the phone while they suppose to be cleaning. The complimentary Breakfast is a joke they charge you $25 for the week and everything is watery and the same one lady had a hair in her waffle so sad. I also witnessed one of the staff members calling out the N word in front of a African American person and thought bit was funny but no one said anything not even the other staff members. This hotel really needs to be shut done to poor service, cleanliness etc.
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Response from Jerre L, Reputation Management at Vista Inn & Suites Airport East
Responded Aug 1, 2019
Thank you for being our guest. It is disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.
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If we could have received a refund, we would have immediately gone to another hotel. Maintenance is terrible, housekeeping is poor and rooms are positively shabby. Could not get out of there fast enough the next morning.
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I checked in around 3 on a Friday, and left around 4 to explore and go to a concert. I did not drive, and left my keys and my tablet in the room. I ended up falling asleep at a friend's place because the uber cost was triple at the time, but I called one around 6 am. I arrived around 6:30, only to find out that since I had not been there that night (NONE OF THEIR BUSINESS, I RENTED THE ROOM) that they rerented my room to someone else. Please remember MY STUFF WAS STILL IN THERE. And then they tried to get me to take another room, and when I said I want a refund, they did not want to give it to me.
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PRICE RANGE
$69 - $108 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vista inn & suites airport east hotel hermitage, vista inn and suites airport east, vista hotel hermitage
LOCATION
United StatesTennesseeHermitage
NUMBER OF ROOMS
62
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Frequently Asked Questions about Vista Inn & Suites Airport East
Which popular attractions are close to Vista Inn & Suites Airport East?
Nearby attractions include Nashville Shores Lakeside Resort (0.7 miles).
What are some of the property amenities at Vista Inn & Suites Airport East?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Vista Inn & Suites Airport East?
Guests can enjoy free breakfast during their stay.
Is parking available at Vista Inn & Suites Airport East?
Yes, free parking is available to guests.
What are some restaurants close to Vista Inn & Suites Airport East?
Conveniently located restaurants include Outback Steakhouse, Cinco De Mayo Mexican Restaurant, and Dusit Thai.
Are any cleaning services offered at Vista Inn & Suites Airport East?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Vista Inn & Suites Airport East?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Vista Inn & Suites Airport East?
Many travelers enjoy visiting Andrew Jackson's Hermitage (3.1 miles), Two Rivers Mansion (4.6 miles), and Clover Bottom Mansion (2.9 miles).
Is Vista Inn & Suites Airport East accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.