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Holiday Inn Express Nashville - Hendersonville

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Holiday Inn Express Nashville - Hendersonville
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136 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Nashville - Hendersonville
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Showing 136: English reviews
Dallas, Texas
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 23, 2012

Recently stayed at the Holiday Inn Express, Hendersonville with my family while on vacation. We have stayed at this facility many times over the years, and always had acceptable results. While the facility is aging, it's generally well managed and kept clean and in good operation. This trip was definitely out of the ordinary. With the exception of Donelle who... More 

Helpful?
1 Thank James K
Management response:

Dear James K, Thank you for bringing this to our attention. Please accept my sincere apology on your families most recent experience staying with us. It appears our service failed in many ways. I have addressed this with our GM, Chad Schirtzinger, and he will be trying to contact you directly. Since this has been brought to our attention, we... More 

Newburgh, Indiana
1 review
5 of 5 stars Reviewed June 19, 2012

We recently hosted a wedding that included a majority of out of town guests, including us! We chose the Holiday Inn Express due to the proximity to the venues and the cooperation of the staff. Their staff was super. They helped with the gift bags we had prepared for our guests and in numerous other ways throughout the weekend. We... More 

Helpful?
Thank Kathy H
cdernst, Owner at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear Kathy H, Thank you for your comments directed at our level of service, it is greatly appreciated and is what keeps the staff motivated. Wehope we see you and your family soon! Thanks again, Carol Ernst More 

Avon, IN
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2012

We had 9 rooms and the conference room for the day. Donelle, Bethany and Chad went out of their way to accommodate the needs for our group. These people are professional and helpful in every way. Great experience.

Helpful?
Thank Ken F
cdernst, Owner at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear Kevin F, Thank you for sharing your feedback about your recent stay with us! We are delighted to hear you had a "great experience"! I am glad Bethany, Donnell and Chad were accommodating and could provide the level of customer service we are so proud of. They will be pleased to know they made such an impression. Safe travels,... More 

Hendersonville, Tennessee, United States
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 31, 2012

Our daughter was getting married and we had several out-of-town guests arriving for the wedding. We booked over 20 rooms at this site. Kim helped us with everything and kept me informed of the rooms, the arrival dates, and the departure dates. The staff was gracious and outstanding in every way possible. We had gift bags for each guest and... More 

Helpful?
Thank Donna R
cdernst, Owner at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear Donna R, Thank you for acknowledging the level of customer service provided to you. There are few days as important in someone's life as a wedding and we are so glad you're family shared this time with us. Kim (Director of Sales) and our staff truly enjoy their jobs and it shows. The staff loves knowing that they can... More 

Georgetown, Kentucky
1 review
5 of 5 stars Reviewed May 27, 2012

I can not say enough about the excellent service Donelle gave to one of my family members staying at this location. He was the most helpful and caring person in helping me make sure my family member was taken care of while staying there. This Holiday Inn Express is all about customer service and making sure people are taken care... More 

Helpful?
Thank Kathy M
cdernst, Owner at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear Kathy M, Thank you for sharing your experience at the HIE Hendersonville. Sometimes when you hire an employee you think "they get it" when it comes to customer service, and other times they just "knock your socks off"! Donnell really gets it! He goes out of his way to serve each one of guest so they all feel special.... More 

Gallatin, Tennessee
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 25, 2012

We recently booked a block of rooms for out-of-town guests traveling to our wedding here in Gallatin, Tennessee 5/18/12. I cannot say enough about Kim D. the Director of Sales at this location. She met all our needs from our first visit, thru the booking, and all my finalization calls. She and her staff are the highest level of professionals.... More 

Helpful?
Thank Nancy K
Middletown, Delaware
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 24, 2012 via mobile

Very nice hotel. Big rooms, great staff. Rooms are CLEAN!! Would be a place to come back to. Good places to eat and shop all around.

Helpful?
Thank Kevin K
Round Hill, Virginia
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 21, 2012

Recently renovated this hotel is very nice. The rooms are large but comfortable. Breakfast was nothing special but it had the basics. Really enjoyed seeing the owners Yenko Camero parked in the lobby.

Helpful?
Thank Chad T
Southern US
Level Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 11, 2012

This was the nicest Holiday Inn Express I can recall ever staying in. I understand it used to be a "regular" Holiday Inn so perhaps that helps explain. The front-desk staff (Jancy) was friendly and helpful, and I don't think I had ever seen "special" Priority Club Member parking right up front before. The hotel was quiet and the rooms... More 

Helpful?
1 Thank SuziQ22
Peoria, Arizona
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 4, 2012

Stayed here for 10 days on business. Staff was great, hotel was very clean and area is safe and friendly. Gym has new, modern equipment and there are numerous restaurants within a 5 minute drive. It's a bit of a drive if you have to go to downtown Nashville, but I would definitely stay here again. I travel more than... More 

Helpful?
Thank Code3pro
cdernst, Owner at Holiday Inn Express Nashville - Hendersonville, responded to this review

Dear Code3Pro, Thank you so much for your "gem" of a review! With such an extensive stay, you can see that our commitment to guest satisfaction is no fluke. You will not be surprised to know that HIE Hendersonville, in April, ranked #104 out of more that 1,800 Holiday Inn Express hotels! This ranking is based on guest surveys and... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Nashville Hendersonville Hotel is conveniently located in historic Hendersonville off TN-386/Vietnam Veterans Parkway on East Main street, halfway between Goodlettsville and Gallatin. Downtown Nashville and Gaylord Opryland are both within 30 minutes of the hotel. Indian Lake Village is a short five minute drive away, offering entertainment, dining, and shopping. Old Hickory Lake is only minutes from our front door. Area attractions include Spring Haven Masion, Rock Castle, LP Field (home of the Titans), Bridgestone Arena(home of the NHL Predators) , Grand Ole Opry, Nashville Zoo, Riverfront Park, and Nashville Shores. All 93 beautifully appointed guest rooms include complimentary high-speed wireless Internet access (Internet bridge is available on property). Our 5 two-room suites offer a whirlpool tub, microwave, refrigerator, and separate living area. Enjoy our Smart Express hot breakfast bar in the spacious great room, featuring over 30 items and, of course, our world famous cinnamon rolls. New to our breakfast is our fresh, made to order pancakes! Our newly refurbished banquet and meeting facilities provide an exceptional experience to groups ranging from 10 to 100. Try our newly designed fitness room with PRECOR state-of-the-art equipment or relax in our salt water swimming pool (seasonal). The large Italian marble tiled lobby displays a timeless classic car, which changes every six weeks. This private collection is a very rare and beautiful part of the American automobile history. Get your picture in front of the current car on display! ... more   less 

Additional Information about Holiday Inn Express Nashville - Hendersonville

Address: 615 E Main St, US Highway 31 E, Hendersonville, TN 37075-2606
Location: United States > Tennessee > Sumner County > Hendersonville
Price Range: $149 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Nashville - Hendersonville 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Nashville - Hendersonville Hotel Hendersonville
Holiday Inn Hendersonville
Hendersonville Holiday Inn
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