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Baymont Inn & Suites Harriman

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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Riverview, Florida
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 15, 2016

This motel is not bad for a night. The price is reasonable, and it is close to the expressway and some restaurants. Our room was clean and comfortable. The breakfast was standard fare these days - nothing fancy but not bad. The staff we worked with did stand out for their service. We requested a room with a view and... More 

Helpful?
Thank Elton K
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 18, 2016

I picked this hotel because it was one of the few pet friendly hotels in the area. The grass hadn't been cut yet this year and was taller than my dog. Granted he's not real tall since he's a Corgi, but still the grass was about a foot tall. I got into the shower to find used soap still in... More 

Helpful?
Thank PJMaple

Travelers are raving about these Harriman hotels

Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 9, 2016 via mobile

This Quality Inn is not as nice as some of the other ones I've stayed at in the past. It seems like the hotel is barely maintained the exterior looks very dirty and grass is not cut. windows are dirty rooms are comfortable but they did could use updated furniture. Dust everywhere in room and just doesn't seem clean.if I... More 

Helpful?
Thank Tim P
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay .It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and amenities issues. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. We... More 

Sparta, Tennessee
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 13, 2016

Room just ok. Kinda run down and needs a face lift. Housekeeping was just ok. I would look for another place because of the train noise all night. The beds were clean and there were no problems. Nothing to eat at breakfast time but had hot coffee.

Helpful?
Thank Mr G
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We are working to address these issues. I apologize for that inconvenience. We hope to serving you again. More 

Lee's Summit, Missouri
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 14, 2015

this Quality Inn was located near the Great Smoky Mountains...what a georgous sight...the staff was very helpful in getting us registered and assisted us to our room...we found the room was clean...view of the mountains awesome...the room was furnished with usual 2 queen size beds, microwave,tv...etc....there was a bottomless coffee in lobby and a hot breakfast was available in the... More 

Helpful?
Thank Juanita H
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Great to hear that you liked our accessible location and our staffs' excellent customer service. We are happy to know that we have exceeded your expectations with the cleanliness and view of our accommodations. Thank you for staying with us and hope to see you again on your next visit in the area. More 

Hartselle, Alabama
Level Contributor
17 reviews
1 of 5 stars Reviewed October 14, 2015

I would not recommend staying here. The bed was uncomfortable, my sides hurt all night and so did my daughters.There were 4 of us and we ask for 4 towels ,and the three days we were there we go 3 towels. The air conditioner worked when it wanted to, it was hot one minute and cold the nezxt. We ask... More 

Helpful?
Thank flossie438
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Hello flossie438, I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. We will certainly forward your concerns to our management in order to ensure that situations will never happen to you or to any of our guests in the future. I do wish that we would have... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 11, 2015

I'd like to start off by saying the customer service here was great and our room was clean. That's really all you need to know, right? The location is a blessing and a curse. There is a beautiful view from the front office/lounge/breakfast area of the hotel. However, it is right across the street from a crazy busy train track.... More 

Helpful?
Thank Leila R
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Hello Leila R, Thank you for taking the time to let us know what you enjoyed during your stay with us. I apologize that you experienced a few minor setbacks during your stay but we are pleased that your overall experience was worth it. We Through feedback like yours we are able to address our weaknesses and to improve upon... More 

Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 15, 2015 via mobile

First of all the only reason we stayed here is because most places were sold out due to the Vols game that weekend. The room had a mildewy smell. I have to say the bathroom looked really clean. Everything in the room seemed especially outdated. But the worst was the a/c unit!! The high pitched squeal woke us up a... More 

Helpful?
Thank Teverly
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

We are so sorry to know about the experience that you had during your stay with us and we would like to apologize for any inconvenience these issues may have caused you. We would like to assure you that these will be worked on immediately by our housekeeping and maintenance staff and we will see to it that these will... More 

Forest, Virginia
1 review
1 of 5 stars Reviewed September 8, 2015

They did not supply the advertised hot breakfast and would make no adjustments to our bills. We rented 2 rooms and had to stop down the road to buy the breakfast they promised us. All they had to offer for breakfast was coffee and cold pastries. No milk, no juice, nothing else. Watch out for this hotel chain they operate... More 

Helpful?
Thank Michael B
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

It saddens us to know how you feel about your recent stay with us and we would like to apologize for any inconvenience these issues may have caused you. We are so sorry if the breakfast that we served did not satisfy your expectations and your needs and we will see to it that this will be looked into and... More 

Fairfax, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 6, 2015

This is a "value" hotel, the point is to get the maximum amenities and service at the lowest possible cost. My rating is for this hotel among others of the same kind. As much as these hotel chains strive for consistency, my experience is that there is a lot of variation. What sets this particular hotel apart is that everything... More 

Helpful?
Thank Dave M
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

I am happy to learn that you enjoyed the value and the amenities of our hotel such as our good bed, Wi-Fi, good bathroom, desk to work on, access to coffee, and decent number of TV channels. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful location at the base of the mountain with views anyone would love. Convenient to Interstate 40 and only 35 miles to Knoxville. We offer rooms with one King bed or two Queen beds along with microfridge units, coffee pots, irons and boards in every room. Large outdoor pool open year round. Hot breakfast bar including biscuits and gravy, eggs, pastries, cereals, juice, bread and waffles. Business center in the lobby. 24 hour front desk. ... more   less 

Additional Information about Baymont Inn & Suites Harriman

Address: 1845 A South Roane Street, Harriman, TN 37748
Location: United States > Tennessee > Harriman
Price Range: $70 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Harriman 2*
Number of rooms: 80
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