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Baymont Inn & Suites Harriman

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Baymont Inn & Suites Harriman
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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Gardiner, Maine
1 review
3 of 5 stars Reviewed 4 weeks ago

The room was cleaner than the motel next door but the staff gossiping loudly at the table next to us at breakfast venting about their unhappiness was less than pleasant😏

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Kjpluto
Cheryl L, General Manager at Baymont Inn & Suites Harriman, responded to this review

I apologize for the unhappiness you experienced. I will definitely pass this comment on to my staff and advise them to keep to themselves and away from our breakfast area while guests are having breakfast. They are not supposed to be sitting in or around the breakfast area but I'm sure when management is away they do things they are... More 

Toronto, Canada
1 review
3 of 5 stars Reviewed August 10, 2016

Previously a Holiday Inn & Suites, now a Baymont Inn & Suites. The room was old and tired but clean and did not smell of smoke like so many others. Fair value for the money, if pressed would stay there again. Ice maker on the fritz. My rating 2.5 out of 5.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank garygK654OH
Lexington, Kentucky
1 review
5 of 5 stars Reviewed August 9, 2016

The hotel was great! Didn't have any issues! Wasn't able to evaluate breakfast as we left at 6 am. The room was clean and comfottable.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Sandra J
Cheryl L, General Manager at Baymont Inn & Suites Harriman, responded to this review

Thank you for the great review! We appreciate this. We recently changed to new ownership and they are working to re-model and give a great new face lift. We would love to have you stay with us again. Cheryl More 

Riverview, Florida
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 15, 2016

This motel is not bad for a night. The price is reasonable, and it is close to the expressway and some restaurants. Our room was clean and comfortable. The breakfast was standard fare these days - nothing fancy but not bad. The staff we worked with did stand out for their service. We requested a room with a view and... More 

Helpful?
Thank Elton K
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 18, 2016

I picked this hotel because it was one of the few pet friendly hotels in the area. The grass hadn't been cut yet this year and was taller than my dog. Granted he's not real tall since he's a Corgi, but still the grass was about a foot tall. I got into the shower to find used soap still in... More 

Helpful?
Thank PJMaple

Travelers are raving about these Harriman hotels

Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 9, 2016 via mobile

This Quality Inn is not as nice as some of the other ones I've stayed at in the past. It seems like the hotel is barely maintained the exterior looks very dirty and grass is not cut. windows are dirty rooms are comfortable but they did could use updated furniture. Dust everywhere in room and just doesn't seem clean.if I... More 

Helpful?
Thank Tim P
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay .It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and amenities issues. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. We... More 

Sparta, Tennessee
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 13, 2016

Room just ok. Kinda run down and needs a face lift. Housekeeping was just ok. I would look for another place because of the train noise all night. The beds were clean and there were no problems. Nothing to eat at breakfast time but had hot coffee.

Helpful?
Thank Mr G
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We are working to address these issues. I apologize for that inconvenience. We hope to serving you again. More 

Lee's Summit, Missouri
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 14, 2015

this Quality Inn was located near the Great Smoky Mountains...what a georgous sight...the staff was very helpful in getting us registered and assisted us to our room...we found the room was clean...view of the mountains awesome...the room was furnished with usual 2 queen size beds, microwave,tv...etc....there was a bottomless coffee in lobby and a hot breakfast was available in the... More 

Helpful?
Thank Juanita H
terry s, Guest Relations Manager at Baymont Inn & Suites Harriman, responded to this review

Great to hear that you liked our accessible location and our staffs' excellent customer service. We are happy to know that we have exceeded your expectations with the cleanliness and view of our accommodations. Thank you for staying with us and hope to see you again on your next visit in the area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautiful location at the base of the mountain with views anyone would love. Convenient to Interstate 40 and only 35 miles to Knoxville. We offer rooms with one King bed or two Queen beds along with microfridge units, coffee pots, irons and boards in every room. Large outdoor pool open year round. Hot breakfast bar including biscuits and gravy, eggs, pastries, cereals, juice, bread and waffles. Business center in the lobby. 24 hour front desk. ... more   less 

Additional Information about Baymont Inn & Suites Harriman

Address: 1845 A South Roane Street, Harriman, TN 37748-8648
Location: United States > Tennessee > Harriman
Price Range: $70 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Harriman 2*
Number of rooms: 80
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