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TownePlace Suites by Marriott Nashville Goodlettsville

Traveler (6)
Room & Suite (21)
Dining (9)
Certificate of Excellence

About

#4 of 20 hotels in Goodlettsville
Location
Cleanliness
Service
Value
Certificate of Excellence
Unpack and stay a while at TownePlace Suites by Marriott Nashville Goodlettsville. Our hotel boasts refreshing spaces that will remind you of home during your stay in Goodlettsville, Tennessee. Whether your visit is for work or play, enjoy our central location near Rivergate Mall, scenic parks, and premier business centers including Dollar General corporate headquarters. Downtown Nashville is less than 15 miles away. In our hotel suites, you'll discover everything you need to maintain your normal routines. Connect to complimentary Wi-Fi as you prepare meals in your fully equipped kitchen. We also provide a complimentary daily breakfast buffet and a 24-hour Market so you can keep your cravings covered around-the-clock. Active travelers will enjoy the option to exercise right on site in our fitness center and indoor swimming pool. If you're staying a few days or a few months, we've got everything you need to enjoy a successful stay in Goodlettsville.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
42Car recommended
Grade: 42 out of 100
26Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
44Reviews
0Q+A
5Room tips
Traveler rating
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  • 2
Time of year
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Popular mentions
I really love the stay vacation it gives this local lady. Warm get away spot. Customer service at checking was quick and easy. The lobby are was very welcoming. Great food display. The breakfast was on time and very clean area.
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Their suites are absolutely huge! They are so nice with kitchens and glass cups. Working stoves. Indoor pool. I did not expect the suite to be this large. It was a great 2 day stay. We still felt at home.
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I hardly know where to begin but Housekeeping (ultimately lack of staffing by Management) is as good a place as any to start. Arrived at hotel at 3:30 PM and had to wait until after 5 PM just to check in. Stayed 8 days and on 6 of those days the room was not cleaned until
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Response from HollyF1322, Operations Supervisor at TownePlace Suites by Marriott Nashville Goodlettsville
Responded 4 weeks ago
Good day Tpwwbc, Thank you for taking the time to review your recent stay at TownePlace Suites Nashville Goodlettsville. I do want to apologize for the wait you encountered during check in. We apologize that the specific room you requested was not available during your check in. However if your travels bring you back to Goodlettsville please give us a call before your arrival and we will do our best to have the room ready for you at that time. I also apologize for the issues you had with housekeeping. The lateness is an issue we are working to put a stop to as well. Housekeeping does a refresh every day of your stay where towels and amenities are replaced as well as the bed straightened up and trash removed. On the 7th day after check in housekeeping will perform a Full Refresh where they clean the shower, vacuum, do the dishes, take the trash and change the sheets. We will change sheets as requested by guests but we do not change them every day. I am sorry that was not conveyed to you during check in and will speak with the associate on duty that day to ensure they have the proper knowledge to inform guests correctly. As for the maintenance issue you encountered I have had those taken care of immediately and apologize for the inconvenience you had during your stay. Again thank you for your time to review TownePlace Suites. We hope that if your travels ever bring you back to Goodlettsville you will choose us again.
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Stayed here for 2 nights this week in room 226. A one bedroom suite. Check in was easy and the woman was very pleasant. Room is perfect. It was clean and way bigger than one person needed. Shower is phenominal. Breafast is minimal by any hotel standards. At this price I
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Response from HollyF1322, Operations Supervisor at TownePlace Suites by Marriott Nashville Goodlettsville
Responded May 11, 2019
Dear khudsonwv, I am very sorry that you encountered such issues with the front desk clerk upon checkout. We here at TownePlace Suites strive to make all guests stays one of enjoyment. It seems at the time of your checkout we fell short of meeting that goal. I have spoken with the attendant to ensure proper procedures are followed at all times during guest contact.
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This is the newest model of Town place suites and it's very well done. Rooms are nice and clean. Amy at the front desk was very pleasant to talk to and made us feel at home. The hotel location itself is very nice, but you don't have to drive too far to older, rundown areas.
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PRICE RANGE
$144 - $260 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeGoodlettsville
NUMBER OF ROOMS
101
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