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Residence Inn Memphis Germantown

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Residence Inn Memphis Germantown
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Rockford, Michigan
Reviewed May 24, 2015 via mobile

We stayed with our son and had a great time. The staff was very friendly and helpful. We checked in with the Marriott app and our room keys were ready when we got to the hotel. My husband was doing a racing event so we left the hotel before breakfast one morning and the staff grabbed us some fruit to...

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Thank these3words
Richie G, Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at our newly renovated Residence Inn Memphis Germantown. It is always our intent for every guest to have a memorable stay. As a team we pride ourselves on making our guest feel at home. We hope to see you again soon and be your preferred hotel when traveling to the...

Reviewed May 16, 2015

We had the best stay overnight because everyone at the hotel was SO friendly. At check in, the front desk staff was extremely friendly and then some of the staff from the office came out and welcomed us! The hotel is newly renovated and very cute! Very clean. The breakfast was diverse and fresh. The only 'bad' thing was a...

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Thank L F
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at our newly renovated Residence Inn Memphis Germantown. It is always our intent for every guest to have a pleasurable experience. The staff will be excited to know of their service being the friendliest. We hope to see you again in the near future.

Warren, Michigan
Reviewed April 20, 2015

We had a reservation for two nights. Hearing all those horror stories about the train noise, we asked the staff if we can get a room on a quiet side. Our request was granted without any hesitation, we did not hear the train and actually did not even see any train rack. All the staff including front desk personnel, housekeeping...

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2Thank USAtraveler365
Jason Q, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at the newly renovated Residence Inn Memphis Germantown. We apologize for the issues you encountered with the spa. It is always our intent for every guest to have a pleasurable stay. The staff will be thrilled to know you loved their service. We hope to see you again in the...

Murfreesboro, Tennessee
Reviewed April 15, 2015

I was in town to visit my sister who is on a lengthy business assignment and decided to give the Residence Inn a try, since that is where she is staying. There are not enough words to describe the friendliness of the staff, from the front desk, to the room attendants to the maintenance staff and everyone in between. Everyone...

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Thank Lockerbietwilde
Kiara K, Front Office Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at the Residence Inn Memphis Germantown. We're glad that we could provide you with the excellent guest service on which we pride ourselves! Thank you for staying with us, and we are looking forward to seeing you again soon!

Aurora, Colorado
Reviewed April 9, 2015 via mobile

This place was fine. It delivered everything you'd expect from a Residence Inn: spacious suite, decent breakfast, attentive staff. It has just undergone a renovation of the lobby and rooms so both are in pretty good shape. It is across the street from train tracks so you will hear a train or two go by during the night. I would...

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Thank WebBrown
Kiara K, Front Office Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for taking the time to let us know about your pleasurable stay here at the Residence Inn Memphis Germantown. We appreciate your positive feedback, and we hope to see you again in the future!

Reviewed March 5, 2015 via mobile

Our room had every amenity. The view from both the bedroom and living area was terrible (Unless you like brick walls and rooftops) but that was due to the location of our room. Breakfast was fine. I can't say enough about the staff. You are always greeted with a smile and a friendly hello by every staff member. It was...

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1Thank 79denisek
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you Denise for letting us know about your experience at the newly renovated Residence Inn Memphis Germantown. The staff will love hearing about their sevice. I am also glad you enjoyed the breakfast. My apologies for the location of your room and the view. It is always our intent for every guest to have a pleasurable stay. We hope...

Reviewed March 2, 2015

Great stay with great location. Everything around in a close proximity. Ideal for a longer stay as the rooms are more of Studio apartments with kitchen and all crockery in place. Surrounding are great for a walk and most stores are nearby. Can just improve on adding variety to their breakfast.

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1Thank Vinayak S
Kim K, Director of Sales at Residence Inn Memphis Germantown, responded to this review

Thank you Vinayak for letting us know about your recent experience at the newly renovated Residence Inn Memphis Germantown. We are so pleased to be your Home Away From Home! It is our goal of the Residence Inn brand to be the guest's "Home Away From Home" when traveling. It is always our pleasure to serve our guest with memorable...

Hermitage, Tennessee
Reviewed March 1, 2015

This hotel in heart of Germantown appears to have been renovated. Big improvement on the bedding! I received a warm and friendly check in upon arrival. I had a studio room but there was plenty of room. Good wi-fi connectivity in room. I am a light sleeper and thought that being next to elevator would have been an issue....lucky for...

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1Thank ChaCha1123
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at the newly renovated Residence Inn Memphis Germantown. The staff will love hearing about the service you experienced, it is also great to see that the fireplace was enjoyed and your sleep was well. It is always our intent for every guest to have a pleasurable stay. We hope to...

Bartlett, Tennessee, United States
Reviewed February 12, 2015

My family & I stayed here last month for just one night. We absolutely *loved* the little patio across from the front desk. When we went out to enjoy the nice (but chilly) weather the gentleman from the front desk (I believe his name was Will) immediately came out & offered to light the firepit (which was WONDERFUL)! Breakfast was...

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1Thank Sarah T
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at the newly renovated Residence Inn Memphis Germantown and how you enjoyed our lovely patio with the fire pit. Will and the team are excited about you ejoying the service and property. We appreciate you being our guest, hope to see you again in the near future.

Tennessee
Reviewed February 11, 2015

I checked in last week at the hotel early. Thanks to Ms. Minnie. I talked to her on the phone about 3 hours prior to checking in. She booked off a room for me and when i arrived it was available. She was very friendly and hooked me up with a great room. I'm not going to tell you the...

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2Thank slippery100
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at the newly renovated Residence Inn Memphis Germantown, and the excellent service received from Minnie. We are glad you enjoyed the breakfast and look forward to seeing you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Memphis Germantown

Address: 9314 Poplar Pike, Germantown, TN 38138
Location: United States > Tennessee > Germantown
Price Range: $138 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Memphis Germantown 3*
Number of rooms: 78
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Also Known As:
Residence Inn Memphis Germantown Hotel Germantown
Residence Inn Germantown
Germantown Residence Inn
Hotel Style:
#4 Romantic Hotel in Germantown
#5 Business Hotel in Germantown
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Questions & Answers

Questions? Get answers from Residence Inn Memphis Germantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As far back from the trains as you can go.”
C6923TYrobertr, Jan 29, 2017 | Read review
“If you take issue with the train, get a room on the north side of the hotel.”
PatB643, Nov 27, 2016 | Read review
“Some rooms might have less train noise.”
AmericanKot, Aug 20, 2016 | Read review
“inside rooms away from parking lot.”
South691, Jun 8, 2016 | Read review
“Only one handicap room”
larryhT1765PB, May 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question