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Residence Inn Memphis Germantown

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Residence Inn Memphis Germantown
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65 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Memphis Germantown
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Showing 65: English reviews
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 20, 2016

Came to town for a quick weekend. This is essentially a business location with not much to offer otherwise. Property was a bit tired. We frequent Marriott properties. Price was right. Property was not what we have come to expect but it was ok. The room was very dark. Lamp lights available were blinding by bedside no happy medium. Staff... More 

Helpful?
Thank Jennifer J
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you Jennifer for letting us know about your recent stay at Residence Inn Memphis Germantown. We apologize for the issues you encountered and the lighting in the guest room. It is always our intent for every guest to have a pleasurable experience. We hope to see you again soon. More 

Chicago, Illinois
2 reviews
Reviewed March 26, 2016 via mobile

I have stayed at many Residence Inns and this is by far one of the nicest one's I've been to. Great location. Staff was accomadating and breakfast was decent. The one complaint that I do have was how slow the water in the tub seemed to drain. That issue needs to be addressed asap. Otherwise 2 thumbs up Residence Inn!!

Helpful?
Thank Tabitha C
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you Tabitha for letting us know about your recent birthday stay at Residence Inn Memphis Germantown. The staff will be thrilled to know you enjoyed the guest service, and breakfast. My apologies for the bathtub drainage issue. It has been addressed. It is always our intent for every guest to have a pleasurable experience. Hope to see you again... More 

Krum, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2016

Even though they don't guarantee early arrival, they were able to accommodate my wife and I with our early arrival of 10:00 AM. The room was very nice, as is usual for a Residence Inn. We had an issue with the sliding closet door and Maintenance was quick to order the necessary part and had it ready the following day.... More 

Helpful?
Thank Arness
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Residence Inn Memphis Germantown. We are glad you enjoyed the room, my apologies for the issue with the closet door. It is always our intent for every guest to have a pleasurable stay. The staff will be thrilled to know of your happiness with the property. We hope to... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 23, 2016 via mobile

We loved the full free breakfast, which had plenty of choices including: Sausage Links, sausage gravy, biscuits, waffles, fresh fruit, muffins, toast, bagels, breakfast potatoes, eggs.. Etc, .. Our room was very spacious and cozy... Everything was nice and clean thanks to housekeeper (Montina) .. The only problem was the electricity kept going out, very frustrating but we later found... More 

Helpful?
1 Thank Latridney L
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. It is our pleasure to know you enjoyed the full hot breakfast, clean rooms, and excellent staff services. Our apologies for the power outage, it is always our intent for every guest to have a pleasurable experience. Hope to see you again soon. More 

New Mexico
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 17, 2016

Very friendly, accommodating staff. Clean, comfortable room. Good bed. Decent hot breakfast, could have a little more variety if staying several days, but that is a minor complaint. Yes,the hotel is located near railroad tracks, but train noise wasn't too much of an issue. The thing that impressed me most, on a bitter cold, windy morning, was a staff member... More 

Helpful?
Thank B H
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. We are glad you enjoyed the clean rooms, comfortable bed, and hot breakfast. It is also great to hear that the railroad was not a disturbance. Your stay will be shared with the team. It is always our intent for every guest to have a... More 

Chicago, Illinois
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 25, 2016 via mobile

Wost stay we have ever had at a hotel and we travel frequently. This is our second stay here and I wrote a positive review before. At check in we asked for a quiet room since we had an early flight (up by 3am). Guy was nice put us on end top floor. We went go bed at 10p and... More 

Helpful?
1 Thank conchshelle1
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. Our apologies for you having a less than perfect stay. Your issues will be shared with the appropriate departments and addressed. It is always our intent for every guest to have a pleasurable experience. These issues are not indicative of the property. I hope to... More 

Tustin, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 1, 2015

This hotel was very convenient for me with easy access to the interstate and my family. The front desk staff were great and the hotel was very clean. The free breakfast was also a nice touch. The only issue I have was with housekeeping. We gave back after Thanksgiving dinner and the room had not been touched. I called down... More 

Helpful?
Thank Suzfun60
Kiara K, Assistant General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Residence Inn Memphis Germantown. We apologize for the issues you encountered in your room, and we can assure you that this was an isolated incident. The issues have been addressed and corrected, and we hope that you will give us a chance to prove that to you when you... More 

Atlanta, Georgia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 9, 2015

We checked in and met Minnie at the front desk. She was very friendly and hospitable. I stay in hotels every week and her and the staff were some of the friendliest I have encountered. The room was nice with a full size fridge, stove and microwave.

Helpful?
Thank dan o
Kiara K, Assistant General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for taking the time to tell us about your recent experience at Residence Inn Memphis Germantown. We are so happy you had an exceptional stay, and we will let Minnie know, as well as the rest of our staff, about your nice comments. We hope to see you again in the future when your travels bring you back... More 

Tennessee Ridge, Tennessee
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 8, 2015

We enjoyed the whole experience at this Residence Inn. Friendly staff when checking in. The big rooms are laid out well to keep noise from neighbors to a minimum. You could hear the low rumble as trains as went by but at least they didn't blow their horns. The breakfast was super as it had a nice variety, was the... More 

Helpful?
Thank Maybeyesmaybeno
Kiara K, Assistant General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you so much for letting us know about your great experience at Residence Inn Memphis Germantown. We thank you for being our guest, and we will be sure to relay your wonderful comments to our staff. More 

Charlotte, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 2, 2015

This is fabulous hotel in a great location that is easy to access restaurants. It was about 5 minutes from FedEx headquarters. The hotel staff was very friendly and helpful. The hotel has been recently upgraded so it was a terrific deal.

Helpful?
Thank grobey
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. It is also good to hear you like the recent renovation. It is always our intent for every guest to have a pleasurable experience. We hope to see you again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Memphis Germantown

Address: 9314 Poplar Pike, Germantown, TN 38138
Location: United States > Tennessee > Germantown
Price Range: $130 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Memphis Germantown 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Memphis Germantown Hotel Germantown
Residence Inn Germantown
Germantown Residence Inn
Hotel Style:
#4 Romantic Hotel in Germantown
#5 Business Hotel in Germantown
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Questions & Answers

Questions? Get answers from Residence Inn Memphis Germantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you take issue with the train, get a room on the north side of the hotel.”
 of 5 bubbles PatB643, 6 days ago | Read review
“Some rooms might have less train noise.”
 of 5 bubbles AmericanKot, Aug 20, 2016 | Read review
“inside rooms away from parking lot.”
 of 5 bubbles South691, Jun 8, 2016 | Read review
“Only one handicap room”
 of 5 bubbles larryhT1765PB, May 20, 2016 | Read review
“It depends on the hotel setup”
 of 5 bubbles GreatGetaway16, May 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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