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Quality Inn & Suites

Traveler (32)
Room & Suite (29)
Dining (5)

About

#8 of 10 hotels in Germantown
Location
Cleanliness
Service
Value
Quality Inn & Suites is an excellent choice for travelers visiting Germantown, offering many helpful amenities designed to enhance your stay. The rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Comfort Inn Hotel features a 24 hour front desk. In addition, as a valued Quality Inn & Suites guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking. While visiting Germantown, you may want to try some crab at one of the nearby restaurants, such as Southern Social, Mister B's, or New Asia. If you are interested in exploring Germantown, check out a park, such as Oaklawn Garden. Enjoy your stay in Germantown!
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Spa
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf course
Heated pool
Hot Tub
Indoor pool
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
134Reviews
2Q+A
28Room tips
Traveler rating
  • 34
  • 30
  • 22
  • 19
  • 29
Time of year
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  • English
Popular mentions
The hotel is indeed dated but the room was clean and I slept like a baby. The hotel is located in a good part of town but its inexpensive so you do the math. I had no issues whatsoever. I used the hotel to sleep at night after work. The hotel has an indoor pool which I saw
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Response from qualityinngermantown, Hotel Manager at Quality Inn & Suites
Responded Mar 25, 2019
Hello Guest, Thanks for the stay at the Quality Inn & Suites, Germantown TN and the great feedback. It is really encouraging and empowering us to better our services. We feel proud when we get such reviews. Look forward to welcoming you again. Sincerely, Hotel Manager.
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What a dump. Garbage dump that is. Stinks, outdated, and sleazy. If I owned a hotel 10 times better than this one, I would be ashamed to charge more than 10 bucks a night. I wouldn’t be able to live with myself. I would have turned around and walked out, but it was a
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Response from qualityinngermantown, Hotel Manager at Quality Inn & Suites
Responded Nov 26, 2018
Hello Guest, Thank you for the stay at the Quality Inn & Suites, Germantown. We regret the all-around mess as per your observations. Guest satisfaction is one of our primary responsibilities and there has been a serious breach. We shall check and take corrective steps to avoid such things in future, Shall appreciate your understanding. Sincerely, Hotel Manager.
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Stay was OK. There were things that could’ve been better and things that could’ve been worse. Internet makes you check in every time and you have to watch a video of somebody zipping up their pants to get on. Out of coffee this morning. Thankfully there’s a Starbucks nearby.
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Response from CISManager, General Manager at Quality Inn & Suites
Responded Oct 1, 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Ashok Dharsandia General Manager Quality Inn & Suites 901-757-7800
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The hotel was clean and in a good area. Check in was fast friendly and smooth. Got into my room a nice size everything worked even had a microwave and fridge so excellent there. Bathroom was a tad small as sink was out side in a little corridor but not a big deal. Only one
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Response from qualityinngermantown, Webmaster at Quality Inn & Suites
Responded Aug 29, 2018
Dear Guest, Thank you for choosing Quality Inn & Suites and for sharing your experience.We strive to provide an outstanding experience to our guests all at a great value, and we are delighted to know we accomplished this while you were here. All your concerns are reported to department heads and requested to take required action. I am glad our staff took effective steps in solving the bug issue.Thank you for staying with us and I look forward to hearing back from you very soon. Sincerely Hotel Manager
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I was traveling to the Germantown Tennessee area for business recently. The quality Inn and suites offered an affordable rate in a convenient location at a time when hotel prices were at a premium. I appreciate that. The hotel, however, had almost a mildewy smell to it. It
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PRICE RANGE
$90 - $175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel germantowncomfort inn and suitescomfort inn germantowngermantown comfort inn
FORMERLY KNOWN AS
Comfort Inn & Suites
LOCATION
United StatesTennesseeGermantown
NUMBER OF ROOMS
80
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