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Holiday Inn Express Hotel & Suites Memphis Germantown

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Traveler (16)
Room & Suite (15)
Dining (3)
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Overview
  • Excellent74%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible3%
Travelers talk about
“front desk”(50 reviews)
“pancake machine”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Memphis Germantown
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Offers from Holiday Inn Express Hotel & Suites Memphis Germantown
Special Offer: Book Direct and Save
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (402)
There are newer reviews for Holiday Inn Express Hotel & Suites Memphis Germantown
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LanguageEnglish
287
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Show reviews that mention
All reviewsfront deskbreakfast hostesspancake machinebreakfast roommemphis areawaffle housequiet locationstayed nightsclean roomswolf rivercomfortable beddefinitely stay here againwould highly recommend this hotelstaff was friendlyeach morningindoor poolsafe area
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11 - 15 of 401 reviews
Reviewed December 4, 2017

Only stayed one night. We had a service animal which they seemed a little iffy on their understanding of the policies with however they were very polite as we worked it out. The room was pretty spacious and very clean, bed was a little stiff...More

Thank TatsuruMynx
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded December 5, 2017

Thank you for choosing to stay with us and for your feedback. We will work double hard on a return visit to receive a 5 Star Rating. Please come back and visit us again anytime. Thank you.

Reviewed December 3, 2017

Great quiet location next to the Wolf River and awesome walking trails. Excellent service, great room, great people. Would recommend to all. Also being close to the German town shops and some great restaurants will appeal to many people.More

Thank Lindsay J
Response from GM-HolidayInnExpress, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded December 5, 2017

The Holiday Inn Express Memphis/Germantown staff and management team would like to thank you for sharing your comments here on Trip Advisor. Out of all the other hotels in Memphis/Germantown you chose our location and for that we are very grateful! We hope you and...More

Reviewed December 3, 2017 via mobile

I’ve stayed at this HI twice. Last year they had checked out all of the cribs and none were left when we checked in. We did not receive a call about it despite leaving a special request and our #. Thankfully I know people in...More

Thank Sara G
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded December 5, 2017

Thank you for returning to us! We sincerely apologize for not having easier access to the high chairs. Please feel assured that our staff is truly committed to deliver a flawless experience for our guests. Comments like yours are truly valuable and they have been...More

Reviewed December 2, 2017 via mobile

Basic Holiday Inn Express with a pool, work out room, and typical free breakfast buffet. Nothing fancy, but certainly adequate and close to lots of restaurants, shopping, and the airport. Helpful staff. Fair pricing.

Thank ReefWatch
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded December 5, 2017

Thank you for your review. We really care for our guests and we will make sure next time we will exceed your expectations! Once again thank you for staying with us and we're all looking forward to seeing you again! Have a great day!

Reviewed November 30, 2017

From the front desk checking in process, daily servicing of the room to the rapid check out process, the Management and staff of this hotel are excellent and very attentive to the guests' needs while staying in their facility. Very clean, secure and first rate...More

Thank dwilkes127
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded December 5, 2017

Thank you for choosing to stay with us and for the 5 Star Rating. We appreciate you and your feedback. Come back anytime and visit.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
$121 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Germantown
#2 Business Hotel in Germantown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$121 - $213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Germantown
#2 Business Hotel in Germantown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (16)
Room & Suite (15)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Janet W
March 9, 2018|
AnswerShow all 2 answers
Response from 890harold | Reviewed this property |
No that I observed. He did add some additional lighting outside, but nothing else.
0
Votes
laceedoeslife
March 7, 2017|
AnswerShow all 2 answers
Response from Rick P | Property representative |
We do have storage for up to two bikes. Can make other arrangements for extra bikes.
1
Vote
LINDA H
February 18, 2017|
AnswerShow all 3 answers
Response from Rick P | Property representative |
Yes. Most reservations can be cancelled. A few, depending on rate and how its booked, may not be.
1
Vote
Room Tips
"I always choose upper floor"
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"I have been in several rooms. Bed is great. Quiet and what you want."
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"Easy accessibility - entire structure is posiioned away from busy streeets. Quiet stay assured."
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"only 3 floors, I always choose the top for quiet. But I think all are quiet"
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