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Courtyard Memphis Germantown

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Courtyard Memphis Germantown
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85 Reviews from our TripAdvisor Community

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Showing 84: English reviews
San Francisco, California
Level Contributor
197 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is an excellent property. The lobby is modern and clean. The staff is friendly and helpful. My room with a king-size bed was slightly smaller than an average hotel, but I enjoyed it nonetheless. My room had a very large balcony, a comfortable couch, coffee table, work desk. The room and bathroom were very clean. The internet speed was... More 

Helpful?
Thank DERICK S
Midlothian, Virginia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had a meeting in Memphis and had an opportunity to stay at this hotel. Like most Marriott Courtyard hotels, I found it be up to Marriott's usual standards. The lobby looked inviting. I had checked in with my Marriott App upon arriving at the airport and found my room key ready.The front desk, unfortunately was manned by one individual... More 

Helpful?
1 Thank kidzdad
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at the Courtyard Memphis Germantown. It is our intent for every guest to have a pleasurable stay, and we sincerely apologize for you having to wait a while to get your keys despite using mobile check in. We are glad that the rest of your stay was enjoyable, and we... More 

Wheeling, Illinois
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is a traditional courtyard not a fun area surrounded in a business campus. Near the airport. Quick in out about 15 minutes from Biel street. They have a nice deck area in the courtyard but no smoking allowed due to 15 foot rule so you must smoke cigars out front and feel like a sinner on a bench!

Helpful?
1 Thank Brian D
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you so much for letting us know about your recent stay at Courtyard by Marriott Memphis Germantown. It is our intent for every guest to have a pleasurable stay. We value you as our guest, and we hope that you will choose to stay with us again when your travels bring you back to Germantown. More 

Memphis, Tennessee
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 5, 2016

I had to stay here for work. It was not downtown- but that was probably a really good thing. Ivy checked me in and was so incredibly nice. It was a great first impression. The place was very clean and the entire staff was friendly. They even opened my beers (I didn't have a bottle opener) without any push back... More 

Helpful?
1 Thank tunkerbell10
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you so much for letting us know about your great stay at Courtyard Memphis Germantown. It is our intent for every guest to have a pleasant time, and we are so glad you got to experience the wonderful service on which we pride ourselves. We appreciate you for being our guest, and we hope to see you again when... More 

New Delhi, India
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 18, 2016

I stayed for one night for an official visit to University of Tennessee. The hotel is located in a very posh, lush green open area. The rooms are very good with big screen LED TV and high speed wi-fi (free). The breakfast is not free though. Also finding very limited options without pork and beef, we had walked just a... More 

Helpful?
1 Thank singh19562014
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you so much for letting us know about your recent stay at Courtyard Memphis Germantown. We are so glad that you got to experience the exceptional service on which we pride ourselves. I will be sure to relay your kind comments to the staff, and we hope to see you again when your travels bring you back to Germantown! More 

Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 8, 2016 via mobile

I was disappointed in our stay. Although the hotel sits perpendicular to a parkway you could still hear the traffic pretty well. We got a two queen bed this time since we were traveling with family. Starting at 9:30 PM the halls turned in to grand central station and it was very loud until after 11. We called and complained... More 

Helpful?
Thank C6475BQamyl
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Courtyard Memphis Germantown. It is our intent for every guest to have a pleasurable stay, but unfortunately, we dropped the ball with you. We have addressed and corrected the issues that you expressed, and we hope that you will choose to stay with us again so that we can... More 

Winchester
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 6, 2016

The rooms are clean and the staff is friendly and helpful. There is a restaurant in the lobby that offers cooked to order breakfast, lunch and dinner...for an additional fee. This hotel is close to Beale street (30 minutes) and everything else you could want...dining, drinks, and shopping.

Helpful?
Thank Michael W
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Courtyard Memphis Germantown. We are so thrilled that you were able to experience the wonderful service that we have to offer. We appreciate you for being our guest, and we hope to serve you again when your travels bring you back to Germantown! More 

Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 24, 2016 via mobile

I loved the room but the beds were very hard and the water was dirty but it turned clear I would stay there again we stay in a lot of hotels because we travel a lot and I try to find comfort the beds are way to high off the floor some motels need lower beds

Helpful?
Thank Drummergirl1970
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you so much for taking the time to let us know about your recent experience at Courtyard Memphis Germantown. Please accept our sincere apology for the lack of comfortableness of the bed. We have given your comments to the appropriate teams, and the issue has been addressed. We hope that you stay with us again when your travels bring... More 

San Antonio, TX
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 18, 2016

We were here for 4 nights. The hotel smelled a bit musty. We had to. Buy an plugin to help the smell. It was quiet on the 3rd floor but the first was a bit loud since the elevator was across from the indoor pool. There were a lot of ladybugs and traffic near the hotel was bad at times.... More 

Helpful?
Thank NewDeep
Lauren H, Front Office Manager at Courtyard Memphis Germantown, responded to this review

Greetings NewDeep, Thank you for staying at Courtyard by Marriott Germantown and taking the time to provide us with feedback. I sincerely apologize that you encountered lady bugs and a musty smell. We have taken your feedback and shared it with the appropriate department to ensure that your experience was an isolated incident. I hope that you give us the... More 

New Market, TN
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2016

Needed a place for a 2 night stay while in town visiting a family member. Courtyard was very reasonably priced compared to other hotels in the area so we booked with them. Check in was quick and easy, room was clean and comfortable. The hotel is centrally located within a large shopping district, plenty of dining choices available, yet the... More 

Helpful?
Thank etsumom
Kiara K, Task Force GM at Courtyard Memphis Germantown, responded to this review

Thank you so much for taking the time to let us know about your excellent experience at Courtyard Memphis Germantown. We are so happy that you got to experience the wonderful service on which we pride ourselves. We hope to see you again when your travels bring you to the Germantown area! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Courtyard by Marriott Germantown. Get your day started properly with a trip to our Bistro where you can Eat. Drink. Connect. And enjoy a Starbucks Café Latte. Relax yourself in our indoor heated pool and revitalize yourself in our soothing indoor whirlpool. We have Wireless Internet, you can combine work/pleasure. You can work while enjoying watching your family poolside ... more   less 

Additional Information about Courtyard Memphis Germantown

Address: 7750 Wolf River Boulevard, Germantown, TN 38654
Location: United States > Tennessee > Germantown
Price Range: $128 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis Germantown 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Courtyard Memphis Germantown Hotel Germantown
Courtyard Germantown
Germantown Marriott
Germantown Courtyard
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