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Courtyard Memphis Germantown

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Courtyard Memphis Germantown
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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed at the Courtyard Memphis Germantown on our drive back home. Luckily, it was only for one night. We have never used my husband's rewards points because I never found any of the hotels that accepted the points to be acceptable. I should have stuck with my instincts because this hotel was dirty. It's no wonder... More 

Helpful?
Thank Kfont
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Courtyard Memphis Germantown. We sincerely apologize for the issues you encountered. It is our intent for every guest to have a pleasurable stay. We have addressed and corrected the issues you mentioned, and they will not be a problem going forward. We hope that you will choose to stay... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was here for a large family reunion, who all chose to stay at the neighboring Holiday Inn. My previous experiences with the Marriott chain as a Rewards member led me to staying at this Courtyard instead of the HI with my relatives. I made a serious error in judgment by staying here. 1. It was not a "walk away"... More 

Helpful?
2 Thank Susie515
Lauren H, Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Courtyard by Marriott Memphis Germantown. It is our intent for every guest to have a pleasurable stay. I sincerely apologize for the numerous issues you encountered upon arrival and during your stay. I have addressed these issues with the correct departments to ensure this is an isolated issue going... More 

Wylie, Texas
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here once on the night of July 28, then again on August 6, on my way to and from working in Kentucky. Both nights I booked through Priceline. This hotel has now been upgraded to a modern Courtyard standard, with fridges in both rooms I stayed in. The CVS and Office Depot are still there from my review from... More 

Helpful?
Thank msr015100
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at the Courtyard Memphis Germantown. We are so glad you enjoyed our nice renovated rooms and the great service we aim to give each of our guests. Thank you for staying with us, and we hope to see you again in the future! More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Clean rooms with friendly staff. Long lines and slow service at the hotel breakfast. Heavy rush hour traffic on the main road exiting the hotel parking lot. There are several good restaurants with close driving distance. Small gym with basic equipment.

Helpful?
Thank Jason I
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Courtyard Memphis Germantown. It is our intent for every guest to have a pleasurable stay, and I apologize that the Bistro service was slow. This issue has been addressed and corrected, and moving forward, it will not be a problem. We hope that you come back and stay with... More 

San Francisco, California
Level Contributor
199 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an excellent property. The lobby is modern and clean. The staff is friendly and helpful. My room with a king-size bed was slightly smaller than an average hotel, but I enjoyed it nonetheless. My room had a very large balcony, a comfortable couch, coffee table, work desk. The room and bathroom were very clean. The internet speed was... More 

Helpful?
1 Thank DERICK S
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you so much for letting us know about your wonderful stay at the Courtyard Memphis Germantown. It is our intent for every guest to have a pleasurable stay, and we are so glad that you got to experience the exceptional service on which we pride ourselves! We hope to see you again in the future when your travels bring... More 

Midlothian, Virginia
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a meeting in Memphis and had an opportunity to stay at this hotel. Like most Marriott Courtyard hotels, I found it be up to Marriott's usual standards. The lobby looked inviting. I had checked in with my Marriott App upon arriving at the airport and found my room key ready.The front desk, unfortunately was manned by one individual... More 

Helpful?
2 Thank kidzdad
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at the Courtyard Memphis Germantown. It is our intent for every guest to have a pleasurable stay, and we sincerely apologize for you having to wait a while to get your keys despite using mobile check in. We are glad that the rest of your stay was enjoyable, and we... More 

Wheeling, Illinois
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

This hotel is a traditional courtyard not a fun area surrounded in a business campus. Near the airport. Quick in out about 15 minutes from Biel street. They have a nice deck area in the courtyard but no smoking allowed due to 15 foot rule so you must smoke cigars out front and feel like a sinner on a bench!

Helpful?
1 Thank Brian D
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you so much for letting us know about your recent stay at Courtyard by Marriott Memphis Germantown. It is our intent for every guest to have a pleasurable stay. We value you as our guest, and we hope that you will choose to stay with us again when your travels bring you back to Germantown. More 

Memphis, Tennessee
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 5, 2016

I had to stay here for work. It was not downtown- but that was probably a really good thing. Ivy checked me in and was so incredibly nice. It was a great first impression. The place was very clean and the entire staff was friendly. They even opened my beers (I didn't have a bottle opener) without any push back... More 

Helpful?
2 Thank tunkerbell10
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you so much for letting us know about your great stay at Courtyard Memphis Germantown. It is our intent for every guest to have a pleasant time, and we are so glad you got to experience the wonderful service on which we pride ourselves. We appreciate you for being our guest, and we hope to see you again when... More 

New Delhi, India
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 18, 2016

I stayed for one night for an official visit to University of Tennessee. The hotel is located in a very posh, lush green open area. The rooms are very good with big screen LED TV and high speed wi-fi (free). The breakfast is not free though. Also finding very limited options without pork and beef, we had walked just a... More 

Helpful?
2 Thank singh19562014
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you so much for letting us know about your recent stay at Courtyard Memphis Germantown. We are so glad that you got to experience the exceptional service on which we pride ourselves. I will be sure to relay your kind comments to the staff, and we hope to see you again when your travels bring you back to Germantown! More 

Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 8, 2016 via mobile

I was disappointed in our stay. Although the hotel sits perpendicular to a parkway you could still hear the traffic pretty well. We got a two queen bed this time since we were traveling with family. Starting at 9:30 PM the halls turned in to grand central station and it was very loud until after 11. We called and complained... More 

Helpful?
1 Thank C6475BQamyl
Kiara K, General Manager at Courtyard Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Courtyard Memphis Germantown. It is our intent for every guest to have a pleasurable stay, but unfortunately, we dropped the ball with you. We have addressed and corrected the issues that you expressed, and we hope that you will choose to stay with us again so that we can... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Courtyard by Marriott Germantown. Get your day started properly with a trip to our Bistro where you can Eat. Drink. Connect. And enjoy a Starbucks Café Latte. Relax yourself in our indoor heated pool and revitalize yourself in our soothing indoor whirlpool. We have Wireless Internet, you can combine work/pleasure. You can work while enjoying watching your family poolside ... more   less 

Additional Information about Courtyard Memphis Germantown

Address: 7750 Wolf River Blvd, Germantown, TN 38138-1702
Location: United States > Tennessee > Germantown
Price Range: $124 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis Germantown 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Courtyard Memphis Germantown Hotel Germantown
Courtyard Germantown
Germantown Marriott
Germantown Courtyard
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