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Quality Inn Gallatin

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Quality Inn Gallatin
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed 1 week ago

I was in town for a family event and needed basic accomendations. I was so pleased with my room and with the warmth of the staff. The breakfast offerings are a plus. I would highly recommend Quality Inn to anyone. I will choose them again.

Helpful?
Thank Lora C
Jackson, Tennessee
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I had to get a hotel in Gallatin for two weekends in June. One I stayed at another establishment that was twice the price; however, I did not get a restful stay. My stay at this hotel was comfortable and pleasant. The bed was comfortable and the air conditioning worked well. (The other establishment cost $193 a night had a... More 

Helpful?
Thank lisalaw99
1 review
4 of 5 stars Reviewed 4 weeks ago

We had a very good experience at this motel. Desk staff were kind and helpful; room was good. Appreciated the WiFi access--once I had connected it stayed connected. Clean towels every day and comfortable king-size bed. No loud "neighbors" so we enjoyed quiet when we wanted to sleep.

Helpful?
Thank Harry M
Branson, Missouri
Level Contributor
155 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 17, 2016 via mobile

Room smelled musty when we entered. Turned A/C down and it got better. Certainly in need of paint or something as the walls were all scuffed up. The shower rod is broken down in our bathtub? Staff was fine but not going out of there way to help. Bed was fine and plenty of pillows. Like the fridge and microwave... More 

Helpful?
Thank jwbdcb
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you for your feedback on Trip Advisor about our Hotel. I must apologize for not meeting your expectations for the room. I do have good news in that we are in the process of a full renovation to start within the next few months. I will speak to the staff about how they should handle guests concerns and problems.... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 10, 2016 via mobile

I stayed here for 1 night in April and 1 night in May. Several restaurants and stores are within walking distance. I was more impressed the 1st time around, but no major complaints during my 2nd stay. I was in town for business on a solo trip, and basically all I needed was a clean place to sleep for not... More 

Helpful?
Thank MeanMom81
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you for your comments about our hotel. We pride ourselves on clean and comfortable rooms. We are excited that we will soon be starting a full renovation of our hotel. We look forward to your return visit. More 

Greenleaf, Wisconsin
Level Contributor
5 reviews
2 of 5 stars Reviewed June 9, 2016

The staff is very friendly and helpful. Our room was dirty. The breakfast was great. The drain didn't work in the shower. The room smelled of mold, they had plug-ins. The pool was dirty & the water was cloudy. No towels in the work - out room.

Helpful?
Thank jillhabc
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

We are very sorry that we did not meet your expectations for your stay. We pride ourselves on a clean and comfortable room. We are working on starting a complete renovation for our whole hotel within the next few months. The pool should have been clean and sparkling and I apologize for that also. We hope you will give us... More 

Maryville, Tennessee, United States
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 3, 2016

The room was clean, the breakfast was okay, but what stands out is the front desk staff. Shanna and Teresa are some of the best I have ever come across. They are easily worth staying here for the pleasure of having them to be there for you, which you usually don't get at any motel. Quality Inn should be proud... More 

Helpful?
Thank Kelly H
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you for the great comments on our property and I do agree with you that Theresa and Shanna are top employees. We use the Choice pillows that they require so maybe your comment will prompt them to make a change. Again thank you for the great comments and we look forward to your next visit. More 

Portage, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 2, 2016

Everything we were looking for. Quiet, clean, friendly, great breakfast, nice pool, short walk to both good food and drink. I will absolutely stay here the next time I come and visit my family. Much better than the other places I have stayed while visiting .

Helpful?
Thank steve a
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you so much for the positive comments about our hotel. We take pride in clean and comfortable rooms. We look forward to your next visit. More 

1 review
4 of 5 stars Reviewed May 29, 2016 via mobile

Motel is older, but well maintained. Very friendly staff. Very convenient to restaurants and shopping. Continental breakfast offers lots of choices. Wi-Fi picks up well in rooms. Swimming pool is small, but well taken care of. Carpet could use a good cleaning.

Helpful?
Thank Brooke B
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you so much for your positive comments, we are very proud of our hotel and try to keep it clean and well maintained and give great customer service! We hope to see you again when you visit our area. More 

Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 23, 2016 via mobile

Well maintained , carpet was dirty , mold on shower ledge , probably out of site of houskeeping. Definitely worth the discount. Not sure about staying again, call in advance for downstairs room, no elevator. Very nice people, good breakfast.

Helpful?
Thank Craig W
Tonya B, General Manager at Quality Inn Gallatin, responded to this review

Thank you for your positive comments and we are working on getting new carpets. We take pride in our hotel and strive for great customer service and clean and comfortable rooms. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn Gallatin

Address: 1001 Village Green Crossing, Gallatin, TN 37066 (Formerly Jameson Inn Gallatin)
Location: United States > Tennessee > Sumner County > Gallatin
Price Range: $76 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Gallatin 2.5*
Number of rooms: 60
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Also Known As:
Jameson Inn Gallatin Hotel Gallatin
Gallatin Jameson Inn
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